Active Listening: You Can Be a Great Listener
What you'll learn
- Identify & overcome common habits of reacting (that are not really listening!)
- Shift attention from your own thoughts over to the speaker (for that’s what the speaker cares about!)
- Develop, & practice, observing the speaker’s words and energy (as they are communicating so much!)
- Use simple “starter” phrases to reflect back (because then the speaker trusts you really are listening)
- Improve your ability to notice a speaker’s emotions (so they feel you “get it” and understand them)
- Unleash your natural curiosity with powerful questions (that expand clarity, value, and connection)
Requirements
- Wanting to become a great listener is all that’s needed
NASBA CPE accredited course
National Association of State Boards of Accountancy (NASBA)
NASBA CPE credits: 3.8
Recommended NASBA field of study: Communications & Marketing - Non-Technical
Program level: Basic
To earn NASBA CPE credits:
- Complete all videos
- Score 70% or higher on final exam
Glossary: Find PDF attached to the first lecture of this course.
Completion to obtain CPE should be accomplished a year after purchase date.
If you undertake this course for NASBA CPE credits, please complete the Self Study Course Evaluation.
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Description
Most of us want to get better at talking. But the REAL power tool for influencing others, leading, collaborating, having an impact, and being an an-all-around-better person is Active Listening. While regular listening can look like being blank and silent, Active Listening is engaged, creative, and responsive.
In this course, you will gain both the internal awareness and external skill-set that are the foundation of Active Listening. You will be able to have far more satisfying, interesting, successful conversations.
I created this practical Udemy course for you--filled with my unique insights from starting out as a terrible listener to now being a professional listener, a Master Certified Coach. I’ve been teaching people how to listen actively for twenty years now and these skills are both learnable and priceless. My course is packed with real-world examples that demystify and simplify what to pay attention to so you can be a great listener.
Good News!
You can interrupt!
You can have short (not drawn-out & boring) conversations!
You do not have to provide answers or fixes or expertise!
You don’t have to even like your conversation partner!
Selfishly, I have found that being a great Active Listener makes other people more interesting. We’ll all be more fascinated with each other if we have more great listeners in the world.
Come join in the fun!
CPE (Continuing Professional Education)
Learning Objectives
Define active listening.
Distinguish between Level 1 and Level 2 listening.
Describe the mindset behind active listening.
Explain behaviors that lead to active listening.
Recognize non-verbal cues that provide additional information when communicating.
Describe the importance of reflecting back and ways to do so.
Identify 5 Powerful Questions for deeper listening.
For additional information, including refunds and complaints, please see Udemy Terms of Use, which is linked from the footer of this page.
For more information regarding administrative policies, please contact our support using the Help and Support link at the bottom of this page.
Who this course is for:
- People who want to:
- Reduce the number of frustrating situations & conversations they face
- Increase the chances of satisfying collaboration, learning, & connecting
- Manage successful interactions with both direct reports and the boss
Course content
- Preview02:41
- Preview02:15
- Preview02:11
- Preview03:57
- 01:43Exercise: Good Listener / Bad Listener
Instructor
![Lauren Powers](data:image/svg+xml,%3Csvg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 64 64"%3E%3C/svg%3E){kind=avatar}
- 4.5 Instructor Rating
- 6,727 Reviews
- 13,846 Students
- 1 Course
Lauren Powers is a Master Certified Coach, a designation fewer than 1000 people in the world have earned. For 20+ years she has coached executives inside firms in industries as diverse as finance, technology, hospitality, media, education, manufacturing, retail, and consulting. Lauren also facilitates culture change and leadership development programs in organizations around the globe.
She is the author of the book The Trouble with Thinking a guide to how our perceptions create our realities. As a senior faculty member with The Co-Active Training Institute, she also educates students in becoming professional coaches. Lauren began her career with Motorola where she supported business units in addressing group dynamics, resolving process improvements, and sustaining large-scale change. From her alma mater, the University of Texas at Austin, she has three undergraduate degrees and a master’s in Organizational Behavior.