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Active Listening Skill–Listen Others to Grow & get Listened
Rating: 4.5 out of 5(13 ratings)
52 students

Active Listening Skill–Listen Others to Grow & get Listened

Active listening is a critical skill for individuals in mid-level management as it significantly enhance the performance
Created byAmit Kanti Ganguly
Last updated 5/2022
English

What you'll learn

  • To accomplish as a successful leader - Active Listening is a must. A manager spends 75% of time in speaking and listening and out of which 40% is in listening.
  • An unskilled listener leads to misunderstandings & misinterpretations of information. That reduces Employee Morale as they may feel undervalued & unappreciated.
  • Active Listening helps innovation by taping into the collective wisdom of their teams. As team gets valuable insights, creative ideas, and innovative solutions.
  • Active listening helps mid-level managers establish stronger rapport with their team members, peers, and superiors.
  • Conflict Resolution: Active listening allows to grasp the root causes of conflicts, identify common ground, and find mutually acceptable solutions.
  • Empowerment and Engagement: When employees feel heard and understood, they are more likely to be engaged and motivated.

Course content

7 sections • 14 lectures • 1h 46m total length

  • Introduction to Active Listening4:25

    Active Listening is very important to earn the respect and love from people around you. In this chapter, we shall talk about what all we are going to cover in this course and briefly why learning and practicing Active Listening is important for us.

Requirements

  • No Prerequisites required.

Description

The ability to listen is a key ingredient to becoming a successful leader. Not only a Leader, but Active Listening is essential to be successful as a parent, supervisor, friend and spouse. Whichever role we play in our life, Active Listener gets an edge in all these aspects. A person who listens to others with empathy, without interrupting and being judgmental earns love and respect from people, both in the workplace and personal life.

This course covers the Importance of Listening, How you got to be the listener you are, Barriers between the speaker and listener, Listening to Yourself, Making Listening Work for you and finally Getting Others to Listen to you.

Great listeners always listen to others with – empathy, Keep an open and curious mind, Listen for new ideas, listen from the heart to help stay non-judgemental, be introspective and have the capacity and desire to critically examine the content, and understand the intent.

Think of a situation. You went to meet your supervisor in his/her office to discuss something important. But you find that your supervisor is busy typing something on his/her laptop while you are speaking! What will you feel? For sure, you will be feeling neglected and will not like to continue! Your supervisor might be excellent at multitasking, but if we do not listen to the speaker with eye contact and show visible interest, it can turn any speaker off!

What you will learn here?

1. What is Listening?

2. What are the key behaviours an Active Listener has?

3. Common mistakes that we make.

4. How to improve our listening skills?

5. Things to keep in mind while attending virtual meetings.

Who this course is for:

  • Who should take this course?
  • Anyone of any age
  • Someone who is stepping into people manager role or even others

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