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Active Listening for Effective Leaders
Rating: 4.2 out of 5(3 ratings)
11 students

Active Listening for Effective Leaders

Learn How to active listening and why active listening is so important for leaders.
Created byKgobati Magome
Last updated 4/2022
English
English [Auto],

What you'll learn

  • What is active listening? How do we define it?
  • Why is active listening important in leading effectively in a rapidly changing world?
  • What are the four key steps to active listening as a leader?
  • What are the most resourceful states/moods for active listening effectively as a business leader

Course content

1 section • 5 lectures • 38m total length

  • Introduction/Why is active listening important in leading effectively?1:22

    Learn how active listening helps leaders hear exactly what others mean, listen with your eyes, and gather rich information to prevent misinterpretation.

  • What is active listening?8:24

    Active listening means being fully present, listening with your eyes, and asking questions to build trust. It creates a we culture and enhances leadership influence.

  • Answering questions about the video "It is not about the nail"
  • What is the first key step of active listening?5:27

    Acknowledge what you hear and see as the first key step of active listening, listening with your eyes and noticing body language, because the body never lies.

  • What are the 4 key component of active listening?13:59

    Develop active listening by noticing a speaker’s mind, body, and emotional states; map their visual, auditory, or bodily representations; and use precise language, framing, and reflective questions to build rapport.

  • Practise noticing changes in someone’s state
  • CLOSING: Active listening key points to take away.3:47

    Practice active listening by suspending your own thoughts, staying present, and listening to understand rather than respond, avoiding judgments and interruptions to lead more effectively.

  • Reflection assignment
  • Course final questions and answers

Requirements

  • No pre-requisites

Description

Leading effective and successful business development  begins with active and highly attentive listening that listens in depth to what is behind the content. Once you know what to look for and your observation is disciplined, then what and how you see will change your experience of the world.

This active listening course is backed by Neuroscience, Neuro-semantics and Neuro-linguistic programming. It focusses specifically on developing the skill of Active listening, and how to be present to another in a way that enables you to get the most accurate information from what the person's system is saying to you- thus informing your leadership and business decisions more accurately. With this skill, you will reduce mis-reading, mis-understanding, and completely missing the mark of what is being said, thus improving the accuracy and effectiveness of your communication substantially.

In this course you will learn

- What is active listening?

- Why is active listening important in leading effective in this rapidly changing world?

- What are the four key steps to listening effectively as a business leader?

- What are the most resourceful states/mood for active listening?

The course contains videos, questions and answers from other audiences, and practice exercises for you to experience being listened to and to listen to others.

Who this course is for:

  • Business and sales leaders who have been given feedback that they do not listen well and need to learn the skill to improve their relationships with employees and customers.

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