Active Directory Administration for Helpdesk Technicians
What you'll learn
- Creating and managing user accounts
- The difference between different types of user profiles
- The difference between local and domain accounts
- How to search for users, contacts, groups and computer objects
- Creating and managing security groups and OUs
- How security group and organisational unit (OU) nesting works
- How to manage group policies using the Group Policy Management Console
- Group policy processing involving multiple levels of Group Policy
- Quiz at the end of each section to check your knowledge
Requirements
- To have basic knowledge of using a computer system in general (i.e. home use)
Description
**UPDATED Nov 2023: Now with a quiz at the end of each section**
Active Directory has been around since Windows 2000 and is the largely the same for anything above this as this is the basic concept behind modern domains, and key concepts such as users, computers, groups and organisational units, are still used today as much as they were in the beginning.
Both Group Policy and Active Directory are key skills for any IT professional / helpdesk technician and are used almost universally in large companies that have an IT helpdesk. In this Active Directory and Group Policy course, you will learn the following:
* How to manage Active Directory user accounts, groups and organisational units with the Active Directory users & computers console
* Best practices when setting and resetting active directory account passwords
* How to use the Active Directory search facility to easily find what you are looking for
* Creating and managing group policies
* The significance of local computer policies in relation to group policies
* An explanation of user password policies
* Group Policy Preferences
* Starter GPOs
* Replication and how the SYSVOL folder works
Also, there are a couple of shortcuts included in the course which you should find useful, as well as some tutorials on command line utilities that you may find useful within your IT support career.
Who this course is for:
- IT Support Technicians or Helpdesk staff who are looking to advance their careers
Instructor
- 4.2 Instructor Rating
- 10,494 Reviews
- 277,802 Students
- 22 Courses
I've had a passion for technology from a very early age and achieved Microsoft Certified Professional status in 2004. Over the last 5 years or so I've worked on both IT support and infrastructure support and have provided solutions to 1st line helpdesk staff on how to fix basic problems.