Active Directory Administration for Helpdesk Technicians
4.1 (274 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
13,203 students enrolled

Active Directory Administration for Helpdesk Technicians

Manage Active Directory 2012,2016 etc - user accounts, groups & OUs with the Active Directory Users & Computers console
4.1 (274 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
13,203 students enrolled
Created by John Courtenay
Last updated 5/2020
English
English [Auto]
Current price: $13.99 Original price: $19.99 Discount: 30% off
5 hours left at this price!
30-Day Money-Back Guarantee
This course includes
  • 32 mins on-demand video
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
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What you'll learn
  • Creating and managing user accounts
  • The difference between different types of user profiles
  • The difference between local and domain accounts
  • How to search for users, contacts, groups and computer objects
  • Creating and managing security groups and OUs
  • How security group and organisational unit (OU) nesting works
Requirements
  • To have basic knowledge of using a computer system in general (i.e. home use)
Description

Active Directory has been around since Windows 2000 and is the largely the same for anything above this, i.e. Windows Server 2008, 2012 and 2016.

This is a key skill for any IT professional / helpdesk technician and is used almost universally in large companies that have an IT helpdesk. In this active directory course, you will learn the following:


* How to manage active directory user accounts, groups and organisational units with the active directory users & computers console

* Best practices when setting and resetting active directory account passwords

* How to use the active directory search facility to easily find what you are looking for


Also, there are a couple of shortcuts included in the course which you should find useful.

Who this course is for:
  • People who are just starting out in IT, i.e. Level 1 support on a service desk
Course content
Expand all 13 lectures 31:32
+ Profiles and OUs
2 lectures 05:08
Local, roaming and mandatory user profiles
02:39
Organisational units (OUs)
02:29
+ Groups & Object Nesting
3 lectures 07:21
Creating new groups
02:33
Managing groups
02:23
Object nesting
02:25
+ Searching, Changing & Moving Objects
3 lectures 06:17
Searching for AD users, computers and groups
02:16
Moving and changing the status of AD objects
02:31
Bonus Lecture
01:30