Refresher course of Safety Management Systems
4.5 (341 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
2,906 students enrolled

Refresher course of Safety Management Systems

A quick overview for aviation managers and safety professionals about basic concepts and philosophy of SMS
4.5 (341 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
2,906 students enrolled
Created by Jan Peeters
Last updated 4/2018
English [Auto]
Current price: $23.99 Original price: $34.99 Discount: 31% off
5 hours left at this price!
30-Day Money-Back Guarantee
This course includes
  • 1 hour on-demand video
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
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What you'll learn
  • Understand Why we need a Safety Management system to manage Safety in the organisation
  • Understand how the Safety Management process works
  • Understand what the elements are for a successful SMS
  • Ask some critical questions about the SMS in their organisation and see if it works!
  • Understand that SMS and Safety Management are not the same! How to use the SMS to increase safety performance.
  • Learn about some new mental tools to look at safety issues in new ways.
  • Some tips on the day to day organisation of SMS in your organisation
  • Basic aviation terminology is helpful, but not required. the course is applicable to any field.

You might be involved in Safety meetings and keep hearing about this SMS, but it might be all a little vague.
This course helps professionals get a quick overview of What is an SMS and How Safety is managed using the SMS. 

It will help you to evaluate how Safety is managed in your own organisation and cut through the confusion about the many technical discussions around ÇSMS-

Section 1: Why do we need SMS to manage safety in aviation?

The first section details the history of Safety Management in aviation before SMS.
We discuss the Organisational accident causation or Swiss cheese model developed by James Reason and how it impacts our approach to managing safety. Then we define what safety, hazards and risk are according to ICAO.
Furthermore we go over the management dilemma of choosing between dedicating resources towards production or protection and how a re-active approach to safety management can cost more.

Afterwards we discuss the importance of Human factors in safety management.

Finally we define the purpose of the SMS and how you can ask 4 simple questions to evaluate if the SMS is really working in your area of responsibility.

Section 2: How does the Safety Risk Management process work

We describe the properties of a successful SMS, how we try to achieve risk based decision making and a simple model of safety risk management.

Section 3: What are the elements in an ICAO style Safety Management System?

We go over the ICAO based 4 pillar model and explain the various elements contained in each pillar:

Pillar 1: Safety policies and objectives

We go over the requirements of Management commitment and safety accountabilities of the managers we need to have a successful SMS. We talk about the role of the key safety personel and the SMS implementation plan.

Also we need to think about the Emergency Response plan and finally the documentation of the SMS.

Pillar 2 Safety Risk Management

Since we will discuss this in-depth in the advanced course we only give a quick overview

Pillar 3 Safety Assurance

The role of the Quality Management systems and setting the right Safety Objectives and targets.

Pillar 4 Safety Promotion

We cover how we can improve our Just Culture and the overall safety culture by the Safety Training and Communication

Who this course is for:
  • Beginning Safety personnel who want a quick introduction into Safety Management concepts
  • Operational managers who need an introduction or refresher on Safety Management Systems and Safety Performance
  • This course might help managers or safety professionals who need to improve the safety performance of their organisation.
Course content
Expand all 15 lectures 01:04:49
+ Introduction
1 lecture 02:59

A brief overview of the course and an we show how you can ask questions in Udemy about the course material so we discuss it in the class room.

Preview 02:59
+ Why do we need Safety Management Systems?
5 lectures 21:02

This lecture discusses how safety was managed in modern commercial aviation before Safety Management systems.

History of Safety Management

The Swiss cheese model that made us look differently at accidents.

The Organisational Accident and definitions of Safety

The model of the Safety Space by James Reason describes how organisations are constrained in the management of Safety by the resources. From this we can see how it makes both safety and financial sense to manage safety in a more proactive way.

Pro-active vs Re-active Safety Management

Why Human Factors are inportant for Safety Risk Management.

Human factors in safety

4 Simple questions you cna use in your department to verify if the SMS is doing it's job.

The purpose of the SMS in 4 simple questions
+ How should a Safety Management System work?
3 lectures 06:03

We go over the properties a succesful SMS must have to be effective.

Description of the properties of an SMS

This lecture explains how the SMS works to allow the management team this capability: to make informed decisions about risk.

Risk-based decision making, the link between SMS and your Management System

A simple graphic model which explains the flow of the SMS process, from the Safety Department to the management team to the quality team.

A simple SMS model
+ What are the elements in an ICAO style Safety Management System?
4 lectures 17:44

This lecture covers how the Pillar 1 builds the infrastructure for the SMS to work.

SMS Pillar 1 Safety policies and objectives

Safety Risk management is the heart of the SMS, we will cover it in-depth in our Advanced SMS course so we only give you a brief overview here.

SMS Pillar 2 Safety Risk Management

This section covers how we can answer the question "do our safety risk controls still work?"

SMS pillar 3 Safety Assurance

In this last lecture we discuss the Safety promotion functions: Safety training and Safety communication.

SMS Pillar 4 Safety Promotion
+ Is your SMS actually working? How to make an SMS work?
2 lectures 17:01

In the previous sections we went over what an SMS and why you need it. In this module I would like to dig deeper into the purpose of the SMS and the obstacles to achieving improved safety performance.

Preview 07:04

Many technical people don´t realize that when they look at organisations with a technical mindset,
it tends to simplify any system into a complicated system representation i.e. machines AKA "what they are used to troubleshoot". 

While complex systems are more akin to an ecology where the systems conditions influence the behaviour of the elements in the system which in turn can feedback to influence the systems conditions.

It is important to realize the difference between the 2 because if you take a "complicated system" mindset to troubleshoot and intervene in a "complex socio technical system" the results of your interventions might actually backfire.

Understanding risk: complicated vs complex systems
+ Evaluation quiz
0 lectures 00:00

This quiz is part of the evaluation criteria for your certificate of the Advanced Safety Management Systems course

A quick quiz about Safety Management Systems
10 questions