Refresher course of Safety Management Systems

Name: Refresher course of Safety Management Systems
Rating: 4.7 (410 reviews)

A quick overview for aviation managers and safety professionals about basic concepts and philosophy of SMS

Created byJan Peeters

Last updated 8/2020

English

What you'll learn

Overview of changes in ICAO Safety Management Manual ICAO doc 9859 edition 4
Understand what a Safety Management System is and why we need it (in aviation).
Understand how the Safety Management process works
Understand what the elements are for a successful SMS
Ask some critical questions about the SMS in their organisation and see if it works!
Understand that SMS and Safety Management are not the same! How to use the SMS to increase safety performance.
Learn about some new mental tools to look at safety issues in new ways.
Some tips on the day to day organisation of SMS in your organisation
Understand concepts of organisational safety and how to promote safety in your organisation.

Course content

5 sections • 15 lectures • 1h 4m total length

Introduction to the basic SMS Refresher course2:59
A brief overview of the course and an we show how you can ask questions in Udemy about the course material so we discuss it in the class room.

History of Safety Management: What is Safety Management?3:26
This lecture discusses how safety was managed in modern commercial aviation before Safety Management systems.
Accident Causation: The Organisational Accident and definitions of Safety8:56
The Swiss cheese model that made us look differently at accidents.
Humans in the system. Human Factors.2:03
Why Human Factors are inportant for Safety Risk Management.
Understanding risk: complicated vs complex systems9:57
Many technical people don´t realize that when they look at organisations with a technical mindset,
it tends to simplify any system into a complicated system representation i.e. machines AKA "what they are used to troubleshoot".

While complex systems are more akin to an ecology where the systems conditions influence the behaviour of the elements in the system which in turn can feedback to influence the systems conditions.

It is important to realize the difference between the 2 because if you take a "complicated system" mindset to troubleshoot and intervene in a "complex socio technical system" the results of your interventions might actually backfire.
The management dilemma Pro-active vs Re-active Safety Management4:22
The model of the Safety Space by James Reason describes how organisations are constrained in the management of Safety by the resources. From this we can see how it makes both safety and financial sense to manage safety in a more proactive way.
Risk-based decision making, the link between SMS and your Management System0:56
This lecture explains how the SMS works to allow the management team this capability: to make informed decisions about risk.
The purpose of the SMS in 4 simple questions2:15
4 Simple questions you cna use in your department to verify if the SMS is doing it's job.
Description of the properties of an SMS1:40
We go over the properties a succesful SMS must have to be effective.

A simple SMS model3:27
A simple graphic model which explains the flow of the SMS process, from the Safety Department to the management team to the quality team.
SMS Pillar 1 Safety policies and objectives8:51
This lecture covers how the Pillar 1 builds the infrastructure for the SMS to work.
SMS Pillar 2 Safety Risk Management0:42
Safety Risk management is the heart of the SMS, we will cover it in-depth in our Advanced SMS course so we only give you a brief overview here.
SMS pillar 3 Safety Assurance4:46
This section covers how we can answer the question "do our safety risk controls still work?"
SMS Pillar 4 Safety Promotion3:25
In this last lecture we discuss the Safety promotion functions: Safety training and Safety communication.

Requirements

Basic aviation terminology is helpful, but not required. the course is focussed on aviation but the concepts are applicable to any industry..

Description

IMPORTANT UPDATE.

I am in the process of updating the material in this course, it will deal with the edition 4 of ICAO doc 9859 Safety Management Manual.
Since this document is one of the most important references for aviation service providers and Civil Aviation Authorities, I wanted to add and update some chapters to reflect these changes.
This will add en extra hour of material at least.
I will raise the price of this course in a month or two, if you buy the course now, you will still have access to all the updated material.

You might be involved in Safety meetings and keep hearing about this "SMS", but it might be all a little vague.
This course helps professionals get a quick overview of "What is a Safety Management System?" and "How is Safety managed using the SMS".

This course will help you to evaluate how Safety is managed in your own organization and cut through the confusion about the many technical discussions around Safety Management Systems.

Added to the ICAO material I will also give examples from my personal experience as a consultant and trainer in aviation SMS implementation.

Who this course is for:

Beginning Safety personnel who want a quick introduction into Safety Management concepts
Operational managers who need an introduction or refresher on Safety Management Systems and Safety Performance
This course might help managers or safety professionals who need to improve the safety performance of their organisation.
Safety professionals who want to get a quick overview of changes in ICAO doc 9859 edition 4

Refresher course of Safety Management Systems

What you'll learn

Explore related topics

Course content

Introduction1 lecture • 3min

Safety Management Fundamentals8 lectures • 34min

Safety Management Implementation5 lectures • 21min

Is your SMS actually working? How to make an SMS work?1 lecture • 7min

Evaluation quiz0

Requirements

Description

Who this course is for: