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Animal Control Officer- Service Call Standards
Rating: 4.0 out of 5(5 ratings)
18 students

What you'll learn

  • Classify and prioritize field calls and activities
  • Be prepared in the field everyday
  • Develop instincts and tactics in the field
  • Service calls effectively

Course content

6 sections • 20 lectures • 1h 55m total length

  • Welcome!2:00

    Hi! Welcome to Service Call Standards Class. We hope you enjoy the stories, quizzes and assignments!

  • What you'll learn in this course2:19

    You will be learning how to organize and be prepared for calls. You will then go on to learn how to develop instinct and strategies for your calls. As well as how to properly respond to calls.

  • Why is this course important?2:24

    Learning these techniques, taking them with you to the field and actively applying this information will help lessen the burden on the shelter.

  • Assignment: Ineffective practices versus Effective practices

Requirements

  • No experience required
  • Recommend Basic ACO training
  • Recommend knowing local ordinances and state laws

Description

This course is approved for TEXAS DSHS 2 (Online) CE Hours !  Details on how to get your certificate are at the end of the class. Questions ? Please message us.

Animal Control Officers: Service Call Standards

In this course you will learn how to service calls and improve your effectiveness as an ACO in the field. It can also be an incredibly beneficial tool to uncover hidden insights, discover recurring trends and lessen the burden on the shelter. This course will give you the skills and knowledge you need in the field to start helping your community by learning how to manage the animal population and reduce or prevent violations.


Your outcome

  • How to organize and prioritize calls

  • How to be prepared for calls

  • Learn what equipment you need to be effective

  • Learn what paperwork and educational tools you need to be effective

  • How to develop instinct and strategies for calls

  • Enhance your awareness for the field

  • Learn how to identify different types of animal behavior

  • How to effectively educate owners

  • Learn how to service calls effectively

  • How to make the biggest impact for the animal community



This course gives you

  • 1 hr 53 min of rich learning content

  • Featuring 6 meaningful stories

  • 24 available PDF /Word templates for your use

  • 4 quizzes

  • 4 Interactive assignments

  • Self-paced learning


This course is for All levels of Animal control officers who are looking to improve the community and skill set of their shelter and fellow officers.


We provide tips and advice from professionals that have conducted a multitude of different scenarios and call types found out in the field.


The course can be completed in 1 hr 53 min with 4 quizzes completely online and accessible on the go. All easily accessible on Udemy app, laptop, phone.


Who this course is for:

  • Beginner Animal Control Officers

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