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AB-900: Copilot & Agent Administration Fundamentals Guide

Name: AB-900: Copilot & Agent Administration Fundamentals Guide
Rating: 4.5 (60 reviews)

Learn Microsoft Copilot fundamentals, administration, Microsoft Graph, security, governance and real-world AI use cases

Created byLuxmi Narayan

Last updated 5/2026

English

English [Auto],

What you'll learn

Understand Microsoft 365 fundamentals and how core services like Teams, SharePoint, OneDrive, and Exchange work together
Learn how Microsoft 365 Copilot works, including its architecture, data flow, and real-world usage
Understand the role of Microsoft Graph and how it enables intelligent, context-aware AI experiences
Explore Copilot capabilities across Microsoft 365 apps (Word, Excel, Outlook, Teams)
Learn how to administer and manage Copilot, including licensing, setup, and user access
Understand Copilot Agents, their use cases, and how they are created and managed
Gain knowledge of identity and access management using Entra ID, RBAC, and MFA
Learn key security, compliance, and governance concepts for Copilot and Microsoft 365
Understand how to monitor, optimize, and troubleshoot Copilot usage
Explore real-world business use cases of Copilot and AI agents
Prepare confidently for the AB-900 certification exam with clear concepts and practical understanding

Course content

6 sections • 36 lectures • 3h 51m total length

What is Microsoft 3655:30
Explore how Microsoft 365 operates as a cloud-based productivity platform and tenant. Access Word, Excel, PowerPoint, Outlook, Teams, OneDrive, and SharePoint from anywhere via the internet.
Microsoft 365 Core Components3:55
Explore the three core layers of Microsoft 365—productivity apps, cloud services, and identity and security—driving secure, integrated access with Intra-ID, MFA, and AI-enabled Copilot and agents.
Getting Familiar With Microsoft 365 Workloads3:18
Explore Microsoft 365 workloads—Exchange Online, SharePoint Online, OneDrive, and Teams—and how Intra-ID governs authentication. See how Copilot uses data from these services to deliver intelligent responses.
Demo: Exploring Microsft 365 Admin Center6:38
Explore the Microsoft 365 admin center, navigate multiple admin consoles for services like Intune and Exchange Online, and monitor billing and tenant health through hands-on exploration.
Getting Familiar with Users, Groups, and Roles6:23
Understand how users, groups, roles define identities and permissions in Microsoft 365. Explore groups for bulk access, including Microsoft 365, security, and distribution groups, with role-based control and custom roles.
Demo: Creating User in Microsoft 3653:03
Navigate to intra.microsoft.com, click users, and create a new user by filling the form with user details, a strong password, and optional group assignments; review and create.
Demo: Creating a Group in Microsoft 3654:51
Learn how to create and manage Microsoft 365 security groups in the admin center, assign owners and members, and use assigned or dynamic membership for permission control.
Understanding APIs & Microsoft Graph6:12
Understand how Microsoft Graph serves as a unified API connecting all Microsoft 365 data through a single gateway, graph.microsoft.com, enabling access to emails, files, and updates with permissions.
Demo: Working With Microsoft Graph Explorer7:45
See how Microsoft Graph Explorer accesses Microsoft 365 apps like Excel, Teams, OneDrive, Calendar, and Outlook. Learn to fetch and update data with Graph APIs and tokens.

Getting Familiar With Generative AI2:48
Explore how Generative AI creates text, images, audio, video, and synthetic data, and discover diverse use cases from chatbots to content creation.
How does generative AI work at High Level4:38
Learn how generative AI works at a high level: provide prompts, process inputs with trained models and algorithms, and generate outputs such as text, images, or music.
What is Copilot for Microsoft3652:52
Copilot for Microsoft 365 is an AI powered plugin that integrates with Word, Excel, PowerPoint, Teams, Planner to boost productivity by writing, analyzing data, creating slides, and managing emails.
High Level Architecture and Working Of Microsoft 365 Copilot16:27
Explore the high level architecture of Microsoft 365 Copilot, including data grounding through Microsoft Graph, Bing index, and connectors, with Azure OpenAI service, privacy, and security considerations.
Demo: Purchasing Microsoft 365 Copilot Licesne From Scratch5:58
Learn to purchase a Microsoft 365 Copilot license from scratch, selecting a plan. Browse the marketplace, set up a billing profile and tax ID, and manage your subscription.
Demo: Assigning (& Customizing If Needed) Copilot 365 Licesne to a User3:01
Assign the Microsoft 365 Copilot license to a user and customize app permissions, enabling use in Excel, Word, PowerPoint, and Outlook while allowing or restricting creating agents and workflows.

Creating Word Documents Using Copilot5:19
Create Word documents with Copilot by writing prompts, referencing files, and regenerating, enhancing, or versioning content to generate policies, procedures, and SOPs, including ransomware.
Summarizing Contents of Word Document Using Copilot4:34
Learn to use Copilot to summarize existing Word documents, access prompt options, and extract key points, deadlines, milestones, and stakeholders with effective prompts.
Creating Presentations Using Using Copilot5:50
Use Microsoft Copilot in 365 apps to generate presentations in minutes from prompts, with ready slides, customizable content, images, and speaker notes, then refine without starting from scratch.
Creating Presentations From content of Word File5:02
Create a presentation from a Word file stored on OneDrive using Copilot, which fetches outlines and generates slides from your document. Customize images, branding, and summarize with slide references.
Efficiently Handle Microsoft Teams Meetings with Copilot10:36
Learn how Copilot enhances Microsoft Teams meetings by producing accurate recaps, meeting notes, and action items, reducing manual work from hours to seconds and boosting productivity.
Using Copilot in Microsoft Streams And Exploring Teams Recording Using Copilot4:53
Use Copilot to recap meetings from recordings in Microsoft Teams and Microsoft Streams, generating summaries and action items, and explore prompts for understanding and listing.
Summarizing Emails Using Microsoft Copilot4:18
Learn to summarize long email chains with Microsoft Copilot to extract key points quickly, saving time for IT helpdesk and procurement teams.
Drafting Emails Using Microsoft Copilot6:47
Draft emails, replies, and forwards with Microsoft Copilot, generating formal, concise responses for customer communications in Outlook. Save time and improve accuracy with AI-powered summaries and edits.
Analyzing Excel Data Using Microsoft Copilot16:27
Learn how to analyze data in Excel with Copilot to generate insights and charts in seconds, using prompts, auto-save, and data in a table with headers.
Adding Data in excel through Formulas using Microsoft Copilot5:23
Explore Excel data enhancement with Microsoft Copilot formulas, including a category plus product column, and calculating days to today from date values in Column A.
Formatting Data in excel Using Copilot5:16
Learn to format data in Excel with Copilot, marking ratings below 70% in red and above 90% in green, and hiding rows when sales exceed 20,000, via prompts.

Getting Familiar With AI Agents5:59
Differentiate traditional AI from agentic AI as goal-driven, autonomous, and capable of taking actions. See how agentic AI can automate end-to-end workflows and transform business processes.
Demo: Creating Our First AI Agent using Microsoft 365 Copilot9:11
Create and tailor your first AI agent with Microsoft 365 Copilot by configuring naming, branding, instructions, knowledge sources, and prompts to ensure answers derive from trusted documents.

Understanding The Concept of Zero Trust Model6:29
Explore the zero trust model, its never trust, always verify approach, and its core components like verify identity, least privilege, network segmentation, encryption, and continuous improvement.
Understanding Conditional Access Basics8:08
Explore Azure conditional access policies that control resource access by signals like device, location, and risk, enforcing access controls and MFA. Understand core components and common use cases.
Understanding Components, Use Case & Key Points of Role Based Access Control10:16
Explore Azure role-based access control (RBAC) and its components: security principals, role definitions, scope, and role assignments, along with built-in roles, overlapping permissions, and common use cases for securing resources.
Identify differences between Azure RBAC and Microsoft Entra Roles6:51
Compare Azure RBAC and Microsoft Intra Roles to understand scope, inheritance, and granularity; learn how Azure RBAC manages resources and subscriptions while Intra Roles govern tenant-level users and groups.
Demo: Creating Custom Roles in Azure9:57
Learn to create custom roles in Azure using RBAC, starting from built-in or scratch, selecting permissions like deallocate, start, and power off, and setting the scope.
Demo: Assigning Custom or In-Built Roles To Users7:11
Learn to assign custom or built-in roles to users by selecting a scope and creating role assignments with time-bound or permanent access.

Getting Familiar With Microsoft Purview7:45
Learn how Microsoft Purview provides unified data security, governance, and compliance for Microsoft 365, with discovery, classification, data loss prevention, and access controls across on-premises and multi-cloud.
Microsoft Purview to ensure Secure and Responsible Copilot Usage2:04
Connect Microsoft Purview to secure and responsible Copilot usage by enforcing permissions, data sensitivity, and policy-driven guardrails, while logging prompts and outputs to protect data flow.

Requirements

Nothing, we start from scratch.
Not necessary but good to have basic knowledge of Microsoft 365.
Most important, will to learn and explore new things related to AI, specially copilot and Microsoft 365.

Description

Are you ready to understand how Microsoft Copilot and AI agents are transforming the modern workplace?

This course is designed to give you a clear, practical, and easy-to-understand foundation of Microsoft 365 Copilot, AI agents, and their administration—without unnecessary complexity.

Whether you are an IT professional, business leader, or beginner, this course will help you confidently understand how Copilot works, how it is managed, and how it delivers real business value.

What You Will Learn -

In this course, you will:

Understand Microsoft 365 fundamentals and core services like Teams, SharePoint, OneDrive, and Exchange
Learn how Microsoft Copilot works, including architecture, data flow, and real-world usage
Explore the role of Microsoft Graph and how it powers intelligent AI experiences
Discover how Copilot works across apps like Word, Excel, Outlook, and Teams
Learn Copilot administration, including licensing, setup, and access management
Understand Copilot agents, their use cases, and how they are managed
Gain knowledge of identity, security, and governance (Entra ID, RBAC, MFA)
Learn best practices for secure and responsible AI usage
Explore real-world business scenarios using Copilot and AI agents
Prepare confidently for the AB-900 certification exam

Why This Course is Different

This is not just a theoretical course.

It is built on real-world enterprise experience, focusing on:

Practical understanding instead of jargon
Business-focused explanations (not just technical theory)
Clear examples you can relate to in your daily work

Each lecture is designed to be:

Short and easy to follow
Focused on one concept at a time
Structured for maximum clarity and retention

Who This Course is For

Beginners who want to understand Copilot and AI in Microsoft 365
IT professionals and administrators
Business leaders and managers
Professionals preparing for the AB-900 exam
Anyone interested in AI-powered productivity and automation

No Prior Experience Required

You don’t need any prior knowledge of AI or Microsoft 365.

Everything is explained in a simple, step-by-step manner.

Start Your AI Journey Today

Microsoft Copilot and AI agents are becoming a core part of modern work environments.

By the end of this course, you will have the confidence and knowledge to:

Understand how Copilot works
Use it effectively
Manage it securely
And apply it in real-world scenarios

Enroll now and take your first step into the future of AI-powered productivity !!

Who this course is for:

Beginners who want to understand Microsoft 365, Copilot, and AI agents in a simple and practical way
IT professionals and administrators looking to learn Copilot administration, security, and governance concepts
Business users, managers, and leaders who want to leverage Microsoft Copilot to improve productivity and decision-making
Professionals preparing for the AB-900: Microsoft 365 Copilot & Agent Administration Fundamentals exam
Anyone interested in learning how AI is integrated into Microsoft 365 and how it impacts modern workplaces
Customer success, operations, HR, and business teams who want to use Copilot in real-world scenarios

AB-900: Copilot & Agent Administration Fundamentals Guide

What you'll learn

Explore related topics

Course content

Introduction9 lectures • 48min

Getting Familiar With Microsoft 365 Copilot6 lectures • 36min

Using Microsoft 365 Copilot in Productivity Applications11 lectures • 1hr 14min

Introduction to AI Agents2 lectures • 15min

Identity & Access Management6 lectures • 49min

Security & Compliance2 lectures • 10min

Requirements

Description

Who this course is for: