
Learn how statistical process control uses data and control charts to monitor processes, prevent defects, and drive process improvement, including process capability and control limits.
Explore how engineering process control (APC) and statistical process control safeguard quality by keeping products within specification, meeting customer requirements, and monitoring process behavior to identify issues.
Statistical process control (SPC) originated in the 1920s to monitor quality and variability, determine if a process is in control, ensure products meet specifications, and prevent defects by early detection.
Compare engineering process control and statistical process control, illustrating how SPC uses set points and graphs to flag deviations while EPC uses feedback and sensors to maintain quality.
Statistical process control emerged in the 1920s at Bell Telephone Laboratories under Walter Shohat to set control limits across production stages, and postwar Deming influence in Japan amplified quality responsibility.
Apply statistical process control with control charts to analyze data and continuously improve quality and productivity at every level, measuring in real time and addressing root causes of out-of-control conditions.
Drive continuous process improvement by reducing deviations from standards and requirements, while maintaining a stable level of quality to increase customer satisfaction. Improve data entry, analysis, reporting, and productivity.
Learn how SPC uses data analysis to classify data into variables and attributes, with variables measured on a scale (length, temperature) and attributes as discrete counts (blemishes, faulty products).
Analyze how a disturbance in the process creates variation and shapes control charts, and identify the two types of violations—common prosecution and special prosecution—in SPC.
Identify common cause variation as the natural, random fluctuation around the data average caused by unknown factors intrinsic to the process, with sources like materials, method, measurement, machine, and conditions.
Identify special cause variation as an unexpected, assignable shift in outputs caused by known factors or environmental changes, signaling nonrandom patterns that can be traced and removed.
Explore control charts in statistical process control, with center line, upper and lower control limits, and subgroup data to distinguish in-control versus out-of-control processes and trigger corrective actions.
Use control charts to distinguish special from common cause variation, with a central line and upper and lower limits set at three sigma to guide investigation and improvement.
Explore how variable and attribute control charts monitor process variation, including s-bar charts, the Irish chart, and u, c, and p charts for defects.
Explore types of control charts for attributes, including RN, NP, SNP, and MP charts, to monitor proportion defective and number of items over time and across varying sample sizes.
Study variable control charts, including x-bar charts for means, s charts for variability, and range charts for small samples, with standard deviation guiding variation for large datasets.
Explore attribute control charts for counts data, including c, u, and p charts, and mp charts, to monitor defects, pass-fail measurements, and varying sample sizes.
Learn how to assess process capability in SPC using CP, CPK, P and PPK indices to meet specifications, with data assumptions and random sampling for valid results.
Assess a process's ability to meet specifications using Cp and Cpk, with Pp and Ppk, and relate specification limits and sigma to overall capability.
Understand process capability indices, including Cp and Cpk, and how to interpret moving range, D2, and six sigma context to assess whether a process meets customer specifications.
Explain the scatter diagram as a tool to assess relationships between two data sets and identify correlation types, including positive strong, negative strong, positive moderate, and absence of correlation.
Identify the most impactful few defects with a Pareto chart and the 80/20 rule, then collect, order data, and plot cumulative percentages to guide improvement.
Study how a histogram depicts data distribution and dispersion to assess quality characteristics of a product or service, while noting it does not reflect process behavior over time.
Design check sheets to collect data easily and systematically, enabling efficient inspection and verification of all items. Define the data aim and the method for stratification.
Statistical Process Control (SPC) refers to the use of statistical techniques to control a process, production or manufacturing method through monitoring of process behavior, as a result discovering issues related to internal systems, and allowing for corrective actions to be taken before failure occurs. The best decisions are made using facts and data. The collection and interpretation of data is equally important in manufacturing and service environments.
One major goal of this course is to enable you understand how to use SPC to prevent defects from occurring and to drive process improvement. In this course, you will learn how the process champion can utilize SPC in taking action to adjust or investigate process deviation. You will learn how to prevent inappropriate or unnecessary process errors and adjustments. With the help of this course, you will learn the different causes of variation and what actions to take when a process is drifting out of control. This course will enable you to detect issues relating to machine wear, operator setup issues, raw material changes, and differences between similar machines that can affect the quality of your final products.
You need this course, if you are a
Process engineer
Quality engineer and/or officer
Quality technician
Quality manager
Industrial engineer
Manufacturing professional
At the end of this course, you would be able to describe key concepts in SPC, different types of control charts, explain the concepts of process control, control limits and process capability. You would be able to apply different kinds of control charts for process monitoring. You would gain thorough understanding of key techniques for capturing data in quality and state the different guidelines and methods for data collection. The course contains a bonus section of statistical tools for product evaluation.
The course consists of FREE downloadable templates, white papers and other resources that you can practice with to enhance your skills or customize for your personal and/or professional usage.