A MANAGER’S GUIDE: Work Responsibilities and Psychology

Management issues are often a priority for most business executives.  Examples of questions on the minds of these executives include:  “Where can I find management talent to run the company?” or “Is there someone already working for the company who can be developed as a manager?” In short, business executives need management talent to run their organizations effectively, but this talent can be hard to find. In fact, for various reasons, professional management talent is scarce. This course aims to help in this regard, by training people so they are able to fulfill this need. The purpose of the course is to assist people in increasing their management competencies, and thus, ensure success in team lead, management, or executive roles. This course will help management students to notice what’s important about the various responsibilities which manager’s have. It will provide the students with an understanding of the management functions. Further, the course provides a psychological insight into management, an often understudied and underutilized perspective. This course will help aspiring managers prepare for the task of management, as well; it will help managers already in the field, who would like to add theoretical and applied ideas to their knowledge base.

This course is divided up into five sections: the introduction to the course, the recruitment of employees, the everyday responsibilities, the evaluation of performance, and the professional techniques.  These five sections will provide both theoretical and practical insights, which are applicable to the management role. In the course, you will get information regarding various common management topics, including:

• Why the management profession is unique among the professions.

• Differences between external and internal recruitment.

• The limitations of the unstructured interview.

• Conducting a structured interview.

• The purpose behind an authentic job preview.

• How to best perform various responsibilities, including; delegation, motivation, mentorship.

• Setting goals, and using reward and punishment to guide behaviour.

• Looking for and preparing an understudy.

• Assessments and their role in shaping performance.

• Assessing employees objectively.

• The reason, the process and the problems of performance evaluations.

• The levels of communication.

• Communicating and collaborating with Human Resources.

• Responding to a problem employee.

• Leading a team effectively.

• What are strategic alliances, why are they needed, and what are the benefits.

• How are strategic alliances forged?

The goal of the course is to help prepare you with the quick insight necessary to succeed in the management role. The ideas presented were designed to help you to enhance your practice.