
Define civility as formal politeness and courtesy in behavior or speech, and explore how dignity guides professional responses, especially when faced with disagreements or non-civil conduct.
Civility enables a positive, inclusive workplace by embracing differences, focusing on common ethics, and solving real problems with dignity and goodwill.
Reframe civility as a problem solving approach by focusing on dignity, listening, and collaborative dialogue; treat others as equal partners to uncover the real problem and build trust.
Explore how free speech, civility, and dignity interact in the workplace, examining consequences of uncivil or dehumanizing speech and strategies to replace incivility with dignified problem solving.
Explore how dignity underpins civility at work, distinguishing dignity from respect, and applying ten elements—acceptance, safety, fairness, belonging, understanding, and accountability—to respond to dignity violations with personal responsibility.
Respond to uncivil behavior with dignity and focus on ethical problem solving to defuse conflict and earn lasting respect.
Practice dignified, problem-solving communication to address passive aggressive behavior by documenting requests, setting deadlines, and collaborating; then preserve dignity by giving others the benefit of the doubt to restore civility.
Learn to acknowledge dignity violations to resolve workplace conflicts by recognizing hurt, rebuilding trust, and transforming disagreements into collaborative solutions, drawing on Donna Hicks' dignity-based civility insights.
Take your workplace culture to the next level with this online course on the humanistic approach to civility and dignity in the workplace.
This course will challenge the limitations of using civility as a metric and explore the benefits of centering dignity in all interpersonal interactions. With engaging lessons and practical exercises, this course is designed to provide you with the tools and knowledge needed to create a more respectful and compassionate work environment.
Whether you’re a manager, employee, or simply looking to improve your interpersonal skills, “A Humanistic Approach to Civility and Dignity in the Workplace” is the perfect course for anyone seeking to cultivate a dignified and fulfilling workplace culture.
Learning Objectives:
Understand the difference between civility and dignity
Why civility is a problematic concept and often counter productive to creating cohesive and effective work groups
How to think about giving and getting dignity
How to deal with perceived dignity violations so you can move on to effective problem solving.
Reasons to Take this Course:
Respect Human Dignity: The course teaches individuals how to approach interpersonal interactions with dignity, which helps to promote respect for the inherent worth and value of each person.
Improve Interpersonal Communication: By centering dignity in all interactions, individuals can improve their interpersonal communication skills and build stronger relationships with others.
Enhance Professionalism: A humanistic approach to civility and dignity can enhance professionalism and promote positive outcomes in professional settings.
Promote Positive Workplace Culture: By embracing a humanistic approach to civility and dignity, individuals can help create a positive and supportive workplace culture that values compassion, ethics, and reason.
Reduce Conflict: A humanistic approach to civility and dignity can reduce conflict by promoting empathy, respect, and ethical behavior in interpersonal interactions.
Better Understand the Limitations of Civility: The course explores the limitations of using civility as a metric for interpersonal interactions and emphasizes the importance of centering dignity in all interactions, to help individuals develop a more nuanced approach to communication.
Learn from an Expert: Taking a course on A Humanistic Approach to Civility and Dignity in the Workplace gives individuals the opportunity to learn from an expert instructor, who can provide personalized feedback and guidance throughout the learning process.
Topics Covered:
Civility
Dignity
What to do when people aren’t civil or dignified towards you