
Who am I?
- Michelle Sollicito, an EBusiness Consultant in Atlanta.
- Worked for Accenture (Andersen Consulting), Sema (now Schlumberger), Cap Gemini, eBusiness Department for Sainsburys, a large Retailer in the UK, TMS (famous Microsoft consultancy), Bovis Lendlease (large construction company), and for various other clients including Yahoo!, Coca-Cola etc.
What is EBusiness?
- EBusiness is really anything electronic that is involved in making business happen
- websites
- software systems
- databases
- smartphone apps
- network infrastructure
- and integration between all of the above.
What is a Consultant?
- A Consultant is someone with expertise who comes to a business on a temporary basis to help the business resolve a problem
What kind of things does an EBusiness Consultant do?
- writes proposals and RFPs (Request for Proposals) for IT projects / EBusiness projects
- talks to high level executives about Company / Organizational strategy and how IT systems need to support that going forward
- talks to IT Management / CIO about how the IT Strategy supports the Business Strategy
- helps IT Departments to design a technical architecture to support future business needs
- helps IT Departments to evaluate how well they are meeting business needs
- gap analysis
- roadmap
- helps IT Departments determing whether there are "gaps" in the way they operate
- Business Continuity Planning and Disaster Recovery
- helps IT Departments to develop plans for future support of the business or future filling of the "gaps"
Who am I?
- Michelle Sollicito, an EBusiness Consultant in Atlanta.
- Worked for Accenture (Andersen Consulting), Sema (now Schlumberger), Cap Gemini, eBusiness Department for Sainsburys, a large Retailer in the UK, TMS (famous Microsoft consultancy), Bovis Lendlease (large construction company), and for various other clients including Yahoo!, Coca-Cola etc.
What is EBusiness?
- EBusiness is really anything electronic that is involved in making business happen
- websites
- software systems
- databases
- smartphone apps
- network infrastructure
- and integration between all of the above.
What is a Consultant?
- A Consultant is someone with expertise who comes to a business on a temporary basis to help the business resolve a problem
What kind of things does an EBusiness Consultant do?
- writes proposals and RFPs (Request for Proposals) for IT projects / EBusiness projects
- talks to high level executives about Company / Organizational strategy and how IT systems need to support that going forward
- talks to IT Management / CIO about how the IT Strategy supports the Business Strategy
- helps IT Departments to design a technical architecture to support future business needs
- helps IT Departments to evaluate how well they are meeting business needs
- gap analysis
- roadmap
- helps IT Departments determing whether there are "gaps" in the way they operate
- Business Continuity Planning and Disaster Recovery
- helps IT Departments to develop plans for future support of the business or future filling of the "gaps"
What is EBusiness?
- EBusiness is really anything electronic that is involved in making business happen
- websites
- software systems
- databases
- smartphone apps
- network infrastructure
- and integration between all of the above.
What is a Consultant?
- A Consultant is someone with expertise who comes to a business on a temporary basis to help the business resolve a problem
What kind of things does an EBusiness Consultant do?
- writes proposals and RFPs (Request for Proposals) for IT projects / EBusiness projects
- talks to high level executives about Company / Organizational strategy and how IT systems need to support that going forward
- talks to IT Management / CIO about how the IT Strategy supports the Business Strategy
- helps IT Departments to design a technical architecture to support future business needs
- helps IT Departments to evaluate how well they are meeting business needs
- gap analysis
- roadmap
- helps IT Departments determing whether there are "gaps" in the way they operate
- Business Continuity Planning and Disaster Recovery
- helps IT Departments to develop plans for future support of the business or future filling of the "gaps"
In order to be the best EBusiness Consultant I can be I try to read a great deal, keeping up with the latest technologies and trends in IT and software. I also try to read a great deal about business management. One of the most useful books I have ever read in this area is a book that Stephen R Covey wrote called "The 7 Habits of Highly Effective People"
"http://www.amazon.com/gp/product/1455892823/ref=as_li_tl?ie=UTF8&camp=1789&creative=390957&creativeASIN=1455892823&linkCode=as2&tag=portables-20&linkId=5G3OEOMWRI6XVYUX
Although in his book he puts his "7 Habits" in a slightly different order, I have found it very useful as an EBusiness Consultant to bear his 7 habits in mind when carrying out any assignments in the EBusiness Consultancy world.
1. Put First things First
I try to remember to put the most important things that have to be done first FIRST. This can take many forms. For example:
etc.
2. Begin with the end in mind
It is great to get a picture of what a piece of work / project will look like when it is complete before I start so that I will know how to recognize when you have met your objectives. If a clear picture of the end result exists and is communicated to all on a project, it is more obvious when a project veers off track or something outside of scope appears on the horizon. A good mutual understanding of requirements up-front will result in one of the following depending upon the project:
A clear Scope document
A clear RFP (Request for Proposals)
A clear SLA (Service Level Agreement)
A clear set of KPIs (Key Performance Indicators)
A clear set of CSFs (Critical Success Factors)
All of the above should include lists / measurement criteria / numerical values for the following:
3. Seek First to understand, then to be understood
It is very important to LISTEN to the customer a lot during the first few meetings, only asking questions where clarification is needed. Let the customer speak as freely as possible so that you capture all their thoughts and ideas, making copious notes. This way you will find out what language they use internally to describe systems, processes and ideas.. and you will find out all the possibilities - including what future work is possibly in the pipeline. Once you think you have them all down, list them all and ask for clarification of what is in scope and what is out of scope. Listening is a very important skill - you earn the trust of the client if you listen rather than talk over them, plus you are more likely to hear everything they need to tell you if you allow them to simply talk about their problem.
Once you have a clear understanding of what they want and what they believe is in scope, THEN is the time to tell them what is possible and what is not possible within the timeframes they need. Do not tell them something is impossible, simply state how much it would cost or how many resources it would take to do everything they need. They will tell you if something is going to cost too much. You would be surprised how often a client has said to me "I want the best software, it almost does not matter how much it costs, so long as it does the job properly because we are going to be out of business without it".
In order to be sure you are understood, write up meeting notes formally and send them back to the client for verification that you have understood correctly. Then write a formal Proposal for how you will do the work - who will work on the project, which resources are needed, what the deadlines will be and what the costs will be. Also include how you will manage changes (e.g. how you will estimate changes in costs and resources due to extra functionality versus how you will estimate changes caused by misunderstandings about requirements), how cost overruns will be managed and how communication will be handled throughout the project (e.g. a status meeting every week with the business sponsor will be used to update the business on progress, emails will be exchanged in addition for clarifications and questions), so that everything you do is clearly understood. Ensure the client is expecting misunderstandings to happen and that there is a process to deal with them because they WILL happen. Ensure the client is aware that if scope changes there will be a cost impact.
4. Think win win
There are inevitably going to be conflicts in your work as a consultant. Try to solve conflicts by giving everyone involved in the conflict something. For example, I often have to help clients prioritize which functionality will go into a "sprint" of software development and there are often two parts of the business competing to get functionality into a sprint. I try to convince all concerned that one piece of functionality should be prioritized over the other for the sake of the organization's overall objectives, but I also promise to the "loser" that their functionality will take priority next time we are prioritizing sprint functionality. That way everybody wins.
5. Be Proactive
Always try to think positively and be proactive when acting as a consultant. Find extra opportunities to add value that are not in your contract but can be provided quickly and easily for free. It helps to build trust if you give away some of your knowledge and it helps you to be adaptable and more likely to be asked back for repeat assignments.
6. Synergize
Remember that as a consultant you can be seen as a threat by people who work within the client organization, but that you need tohse very people to help you to do your job to the best of your ability. By helping them to see that your expertise can help them to do a better job for the company you can help to develop trust and they will see you as part of the team, working to the same ends. Be aware of the sensitivity of others to the fact that you are probably being paid far higher than they are. Be aware of the dangers of coming across as the "expert" who knows better than the people who work at the company. Be collaborative and friendly, not standoffish, elitist or superior.
7. Sharpen the Saw
Look after yourself. Be sure to get plenty of sleep, rest, exercise and healthy food. It is very common for consultants to work so hard they burn out because they eat at irregular times, eat unhealthily, have trouble sleeping, work long hours so do not relax enough etc. Be aware of these risks and take mitigating actions. Take opportunities to be healthy within your role. For example, on a beautiful day, suggest going for a walk with a client you need to interview - it will help them to relax in a more informal atmosphere and you will both get sunshine and exercise! If you have a meeting that can be carried out in a coffee shop or over lunch, take the initiative to do so, and also to choose a restaurant that has healthy eating options.
Video is very useful when you are an Ebusiness Consultant.
A video of yourself on your website helps the client to see what you are like as a person and whether or not you would be a good fit for the role they have in mind. You can say a lot in a short time on a video and communicate your message much more effectively.
I also use video to communicate work I have done and to show others how to use programs or websites I have developed. Here is an example of a website front-end I architected, designed and built for a Big Data company called OrcaTec specializing in the Legal Discovery market (lawyers have to submit a huge number of documents in court cases and want to be able to identify the documents that are most relevant to their needs - OrcaTec's Orchestrate allows them to do this). The website allowed users to copy their files on to the OrcaTec file system and to process their files automatically in a user-friendly experience.
Using video in this way can serve numerous purposes: it helps the client to understand progress you have made, it helps users to understand how to use the new software you have created, it serves as a great resume for future jobs if you can show a video like this to potential clients, and it kind of serves as a form of documentation of a product you have created. It can also be used to promote an upcoming product via Youtube - potential users might see it on Youtube and contact the company to ask questions.
Another way I use video is to promote websites or products. Sites like Jivox make it really easy to create adverts for websites or products. I attach in the resources section some example ads that I created to market my own company/website txttoad.com - I created these ads in about 15 mins each!
AWS Solution Architect professional part 1 course
An introduction to the Cloud - a Conversation introducing key Cloud concepts
All about all three main cloud provider options - AWS Azure and GCP
Learn all about
- Messaging, queues, event hubs, Steps, Logic Apps
- Devops both in the cloud and on premise
- Migration to the cloud - a detailed case study including Roadmaps, Sprints, Microservices, Blazor and more
- Data Components in the cloud
and much more
Learn everything about the Cloud - from general principles like - what is a VM and what is IAAS, PAAS and SAAS through to ROI in the cloud - all the way through to detailed technical principles and how to pass Solution Architect Professional certification, Data Analytics certification, etc.
Useful links and resources for passing AZ-305 Azure Architect exam
To IAAS, To PAAS or to SAAS, that is the Question?
One of the huge benefits of moving to the Cloud can be the amount of time and money saved by doing less to obtain the same benefits from your organization’s Digital Ecosystem. There are a number of models and paradigms providing different ways to obtain those benefits in the Cloud.
Intro to docker and installation
Part 2 about Docker
Docker and Kubernetes 101 material
Learning new technologies all the time is key to being a successful ebusiness consultant. You can use udemy to find free / cheap courses on most technologies to help you with this. Google search is also an amazing tool for finding new learning resources, and if you can afford it a Quickcert annual membership is great for learning lots of technologies and becoming certified in them. One of my favorite ways to learn new technologies is by downloading a free book from succinctly. I have attached a selection of their free ebooks here to help you to learn:
- ASP.Net MVC (4)
- Bootstrap
- Javascript libraries like Node or Knockout
etc.
Mainly about Javascript and its many libraries and derivatives
udemy dot com quickcert.com for training in IT topics
udemy - some courses are free, some are $10 - 30
learn about asp.net mvc, sql server, javascript topics etc.
performance testing - why are web pages slow?
webpagetest.org - great site for testing a web page to see why it is slow
it will tell you how long it took to load each component of the site
1. time to first byte (if web server is far away, this will be longer)
cloud services get around this by providing servers all over the world, redirect call
to the closest server to respond to the request
e.g. Azure (Microsoft cloud platform) has servers all over the world.
AWS Amazon Web services (Amazon's web service cloud platform)
2. Time to download the html page itself -
- is the web page too big?
- is caching effective? repeat read will be lower if caching is effective
- iis (web server) can be configured to respond better to calls made to it
- images - smaller image size can reduce time to load a web page (lower resolution for smaller images)
- cdns - host big files on a common domain where file is cached and optimized, takes the load off of your server
e.g. google has jquery files available on cdn (cloud) caching speeds up serving of the file
- minimized files are smaller, compressed files - easier to download
- bundled files - reduces time to download javascript or css files typically, separate connections for each js file not needed
- back end
- database calls
- optimize queries (aim for 100% coverage)
- use indexes effectively (clustered and non-clustered indexes)
- joins should use clustered index at one end to retrieve at least
- use non-clustered index where you do not know the clustered index on the join
- use query plans in sql server to tell whether or not covered indexes 100%
- table structure and definition (Schema) of database must be right on projects due to performance issues if not
- entity framework encourages laziness - but you should resist laziness - do the query on the database first
BEFORE linq queries are done like take or where clauses in linq.. do it in stored procedures first
- otherwise we will bring ALL the data to the client an then later do the take clauses etc
- dev and testing - may work fine doing it in linq but when you scale it up it will be SLOOOOOW if you are
doing takes in linq etc.
- debug code look for loops that take a long time
- look for lazy loading problems
- look for lots of ajax and jquery which repeatedly goes to the server to get data
The main part of this lecture is a great FREE book from Oreilly on Software Architecture Patterns!
In the Resources section:
- yEd which is a graphical tool that is FREE and very useful for drawing technical diagrams in your role as a Technical Architect.
- a link to a Udemy course "Become an Enterprise Architect with TOGAF 9.1 Certification!" by Scott Duffy
- a copy of a sample Technical Architecture document produced by Deloitte that I believe illustrates some of the most important aspects of a Technical Architecture document
Lots of cheat sheets and guides, helpful resources etc. to help you be a successful Technical Consultant
Michelle Sollicito is an expert in Business Continuity and Disaster Recovery. She has written a book on the topic, see Content.
Download the document to see a sample high quality software roadmap report provided as part of my work as a consultant
I am a published author and I have a degree in English (Language and Literature) as well as all my skills and experience in the technical realm, so I like to think I know a little bit about writing. I also love to write!
Books Published
Business Survival (A Guide to Business Continuity and Disaster Recovery)
Advanced Visual Basic 5 (TMS/Microsoft Press)
Advanced Visual Basic 6 (TMS/Microsoft Press)
Snowed Out Atlanta - the Inside Story of the Fastest-growing Facebook Group In History
Home Theater Toolkit - A Guide to Making Your Home Theater Dreams A Reality (co author)
Many "techies" find writing to be a tortuous part of their job and take great pains to do as little technical writing or documentation as possible. Thus, a lot of clients employ me simply to find out how their software works and to write good documentation for it, or to document the requirements in terms that the "techies" will understand so that the "techies" do not have to write up the requirements. It works to my advantage that I am one of those rare breeds - a "techie" who likes to write, and is good at it!
If you are also a techie who likes to write you may want to take advantage of this discrepancy. In the Resources section here is a link to an article providing some great technical writing tips.
I also attach here some samples of my written work.
Clients often ask for my help with writing Business Plans for technical projects, new website companies etc. Here is an example of a Business Plan I wrote for my own business/website, TxtToAd. It shows the kind of information to include in a Business Plan, the kind of monetary information required etc.
Sometimes I am asked by a client to write a Marketing Plan because of my social media knowledge coupled with my extensive experience with SEO, Pay Per Click, Backlink marketing, etc. So this lecture covers some key points when developing a Marketing Plan. Paying participants in this course will get high quality sample Marketing Plans in the next Lecture.
A Marketing Plan should include:
- Full Competitive Analysis
- Projection into the future based upon Market Research, studies etc.
- Gaps in the Market that you will exploit
- Full description of your target user / customer type(s)
- SEO strategy
- Social Media Marketing strategy
- Facebook app / smartphone app strategy
- Articles / content (offsite / backlink marketing)
- Media (Youtube video / tv spots)
- PPC (pay per click ads) / Facebook Ads etc.
- Timelines for each
- Goals of Marketing and how these reflect Business Strategy / Objectives
- How you will measure these Goals / objectives (SMART)
Attached in the Resources are some sample Marketing Plans from past work I have carried out. Note that I have not included more recent Marketing Plans which would contain more up-to-date Marketing techniques because I do not want to give away ALL my secrets!
Some days I carry out presentations on my social media expertise, often to Emergency Manager personnel in Government agencies (Cobb EMA, GEMA, FEMA, Governor Deal's office - and even to George H W Bush's friends including Ben Carson, Condolezza Rice and other governmental leaders from his administration!), but also to companies such as the Weather Channel.
Many people ask how my Facebook group Snowedoutatlanta got 50,000 members in less than 24 hours. I answer that it was the "Perfect Storm" (pun intended) of a mixture of factors. There are various models for analyzing why social media successes happen and with hindsight I found a couple of models that made sense of the mind-boggling success to me.
I attach in the resources some slides that show these models and hopefully you can see from this video plus those slides why this phenomenal success happened.
In order to capture as much as I could about the success of my Facebook page Snowedoutatlanta, I wrote a book about the experience. I tried to include as much as possible about what Emergency Management / Disaster Relief personnel could learn from the experience especially with regard to social media. I am often asked to talk to groups about my social media expertise as a result. Here is the summary about the book.
Michelle Sollicito has gained many awards for her work on Facebook helping people in emergencies, most notably for her Snowedoutatlanta Facebook group which was the "fastest-growing Facebook group in history". This section offers her book about the whole experience for free. Find out what made the Facebook group so popular, find out how much it helped people and how Michelle has worked with Emergency Management professionals since then to enhance their understanding of Social Media and its power to help people in a crisis.
I wrote this White Paper on how to use the Facebook API with C#. Hopefully it will help you in two ways - firstly it will help you as it serves as a sample White Paper you can use as a template for creating white papers of your own. But also, if you want to know more about how Facebook works "under the hood" or how you can program its api using C# (or javascript), it will help you with that also.
Start Up Chicks is an organization I am involved with which is helping me to create my own startup business. As a result it is helping me to help other businesses to become more successful also.
Jen Bonnett is an inspiring serial technology entrepreneur who has raised $46 million over 3 startup companies. Her "day job" is working as the Assistant Director, Education & Community Outreach, for the highly successful ATDC at Georgia Tech, which is a 34 year old business incubator with a 90% success rate of coaching startups to become mature companies (this is huge given that 90% of startups usually fail).
Jenn started "Startup Chicks" (http://startupchicks.org/) in February 2009 specifically to help coach women launching startups towards success because she saw that women were under-represented in the successful startup community. She saw that women often have different issues in getting their ideas to market and need a different type of coaching. As a result she has created a whole program uniquely designed to address those issues and that coaching need. Now there are 2000+ members worldwide and there are chapters popping up all over the USA.
Startup Chicks' mission is:
The organizational values include:
There are three membership levels for being a Startup Chick ranging from the free basic level which provides invitations to events and newsletters, to "web-only chick" which provides access to online classes and events in addition, and up to "full access chick" which provides VIP access to special events and workshops and free access to local meetups.
To join startup chicks or to consider starting up a local chapter go to http://startupchicks.org
TxtToAd was the precursor to Facebook Marketplace. I tried to sell it to many venture capitalists, then tried to sell it to Mark Zuckerburg - when I had no luck with that I simply sent him my whole business plan and technology and let him use it to create Facebook Marketplace. It is cool to think I started such an amazingly successful feature of Facebook - sad I did not make any money out of it though! ;-)
Why Startups Fail
The most common way for startups to fail is because they did not honestly do their market research and make sure that there really was a need for a product or service before they started investing resources and time into their idea. A little bit of time up front really listening to potential customers can save a lot of money, pain and heartache later on, and can also help you to adapt an idea into something that DOES work in the market.
Customer discovery is key to this. Go out with a list of questions and ask them of 100 potential customers. Be sure you target potential customers carefully and be careful not to lead them in their answers. Rather than say "Do you shop on eBay, Amazon or Craigslist?" instead say "When you shop, do you ever shop online?" If they say yes, then ask "Where do you shop online? Which websites do you use?"
Really listen to the answers. For example if they say "No I never shop online" do not end the conversation there. Ask why they do not shop online, to find out reasons that people distrust online shopping or what they find inconvenient about it etc. Also, try to find out the value the potential customer would attribute to your product - for example, if stay at home moms really want your product that is great, but if they are not prepared to pay anything for it (they would expect to get it for free) you may have a problem.
Market research also includes knowing your competition really well. Knowing all the other companies in your space and what they have to offer is key. Knowing what you offer that is different to what they offer is critical.
Another reason startups do not work is because they do not have a full Business Plan with detailed numbers to ensure that the math works out. It is important to work out how many items you need to sell in order to break even and also to predict when that break even point will be and how you will get to that point. If you sell 100 items for $100 each by the end of the first year, that might sound great but how much is it going to cost to produce those items? If it is going to cost you more than $10,000 that may not be so good.
If you have a startup, you really need a short sentence that succinctly explains what your startup is all about. This is so that you can explain it to as many people as possible as quickly as possible and is often known as the "Elevator Pitch". Your Elevator pitch must be clear, concise, interesting and relevant, and ideally should leave your audience with questions because you want to open up a conversation. It should take the format of something like this.
[Company] provides [product/service] for [who] so they can [whatever they can do]. Unlike [competitor] we [what you do].
Here are some more ideas around this topic http://www.quora.com/How-do-I-write-an-effective-elevator-pitch
Incubators usually provide training, coaching and some facilities to help people building businesses in the startup phase.
They're often a good path to capital from angel investors, state governments, economic-development coalitions and other investors. Mentorship and networking is often another benefit.
There are many incubators in any state in the USA. For example, here is the list for Georgia:
http://www.georgia.org/business-resources/business-incubators/
Each usually has its own culture and attracts a specific type of business.
An overview of testing of all kinds including unit testing, integration testing, system testing and security testing (both manual and automated)
This course is around 10 courses all in one!
1. All about the Cloud
From Cloud Fundamentals through to AWS Solution Architect Professional, AWS Data Analytics Specialty and Security Specialty - full coverage. Equivalent to 4 courses in AWS plus a great deal about Azure and GCP.
2. All about Technical Consulting
Useful tools in technical consulting including a full software Roadmap for a client, a Business Plan, a Marketing Plan, a patent, white papers.
3. All about Technical Architectures
How to design and plan technical architectures, principles of technical architectures, TOGAF-related content etc. What is Identity and Access Management? Authentication and Authorization? Security aspects. Performance and load. Many other areas covered.
4. All about Programming/Development/Devops
All about git/github, all about Devops, all about programming in html5, javascript (including ReactJs), python, C#, .Net and .Net Core. Microservices, Kubernetes and Docker. Extras on Facebook API, OAuth etc.
5. All about Testing
From Unit testing (in depth) to integration testing, system testing, security testing etc.
6. All about Social Media
Free eBook all about Michelle's viral Facebook group was lauded as the "Fastest Growing Facebook Group in History" by Mark Zuckerberg, and why she got awards from George HW Bush, American Marketing Association, Technology Association of Georgia, and others for her work with Facebook and Social Media.
7. Free eBooks and articles
Articles and eBooks on many topics including Michelle's book on Business Continuity and Disaster Recovery, articles about how to carry out Audits, Security, and compliance. Microservices etc.
8. Technical Consultant Career Guide
How to find work as a Technical Consultant, resume tips, search engine tips and how to network to get more work.
9. Troubleshooting
How to analyze performance issues on your website and how to fix them. Which tools to use to investigate and monitor performance issues and bugs. Full guide to Data Dog and New Relic etc.
10. Startups and Venture Capitalists
How to navigate the startup world. Guide to Incubators, Venture Capitalists etc. Learn about the Startup that became Facebook Marketplace.
STOP THE PRESS!!! NOW featuring a HUGE section on all aspects of CLOUD technologies - all about AWS, Azure and GCP - from business concepts through to detailed technical concepts! AWS White Papers. Cheat sheets. Guides. Pass all AWS Certifications - including your AWS Solution Architect Professional exam and AWS Data Analytics exam and AWS Security Specialty exam! Includes Cloud dictionaries, Return on Investment for Cloud Migrations,
Also.. White papers, technical articles and books on everything from Facebook API to C#, to OAuth, to Security to Business Continuity
Read white papers, technical articles and books written and/or edited by Michelle (including her highly acclaimed book on Business Continuity and Disaster Recovery) published during her career as an EBusiness Consultant.
Also.. Social Media!
Find out why Michelle's Facebook group was lauded as the "Fastest Growing Facebook Group in History" by Mark Zuckerberg, and why she got awards from George HW Bush, American Marketing Association, Technology Association of Georgia, and others for her work with Facebook and Social Media.
Also ..
Download Marketing Plans, Business Plans and Patents she has written.
Michelle Sollicito is a successful EBusiness Consultant and published technical author.
When you pay for the course you get a number of free downloadable ebooks on topics such as angular and bootstrap, many sample documents free as well as Michelle's book on Business Continuity and Disaster Recovery free as well as her book about her Facebook group that grew to 50,000 members in just 24 hours FREE.
This course consists of a series of videos describing a different aspects of life as a Technical Consultant alongside samples of work, links to useful resources, free copies of books etc. all aimed at helping you to be a successful Technical Consultant.
From how to find work as a consultant, through to how to work with clients to ensure the requirements of the work are correct, through to carrying out consultancy work (e.g. business continuity planning, disaster recovery, technical architecture work or RFPs) or implementation work (e.g. analysis and design through to implementation and testing of websites, smartphone apps or desktop apps/software packages).
The course will explain how to get work using technical websites and LinkedIn as well as repeat work from previous clients and work through other consultancies. It will explain how to write RFPs, White Papers and technical documentation.
It will cover how to write and publish training courses and articles about technical issues. How to carry out (pre-)sales and marketing tasks in the IT world, including in-depth Facebook coverage. How to carry out analysis and design of technical systems and how to implement them with optimal quality and reuse built-in. How to ensure that systems meet requirements and interact with other systems correctly. How to ensure that the IT Department is providing good service to the business, that IT Strategy is aligned with Business Strategy, and that risks are mitigated where possible, including how to carry out Audits of IT systems and software, how to ensure a Business Continuity Plan and Disaster Recovery Plan is in place and is effective and how to ensure the Technical Architecture and the Roadmap going forward will provide sustainable IT and software support to the business.
Training courses on many topics from AWS to Blazor, Javascript to Jenkins, CI/CD to Scrum.