A Complete Guide to Bitrix24 CRM
3.8 (29 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
3,641 students enrolled

A Complete Guide to Bitrix24 CRM

Learn Bitrix24 CRM Tool to efficiently execute Customer Relationship related Tasks and Projects
3.8 (29 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
3,641 students enrolled
Last updated 11/2018
English
English [Auto-generated]
Current price: $69.99 Original price: $99.99 Discount: 30% off
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This course includes
  • 5 hours on-demand video
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
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What you'll learn
  • Master working with Leads/Contacts/Companies and Campaign, working with Sales Funnel
  • Learn in Bitrix24 CRM working with Billing and Invoicing, Tasks and Calendars, Call Logs and Customer Support
  • Learn about Customer Relationship Management with the powerful SAAS based CRM software Bitrix24 CRM
Requirements
  • Knowledge of basic Business Processes
  • Concept of Cloud Based works and Software as a Service should be clear.
Description

The Topics we have covered in the Bitrix24 CRM Course are deep insight to User Interface, Settings, working with Leads/Contacts/Companies and Campaign, working with Sales Funnel, Billing and Invoicing, Tasks and Calendars, Call Logs and Customer Support. This course is for Business Administration Students and Corporate Employees who want to learn about Customer Relationship Management with the powerful SAAS based CRM software Bitrix24 CRM. This tool helps in dealing with daily business processes like managing Projects, Tasks, Campaigns, EMails, Support Centre, Sales Funnels etc. If you are a Sales Professional the with the help of Bitrix24 CRM you can efficiently follow Leads and convert them into Deals by sending Quotations. After that when the Purchase Order gets sanctioned by the Client you can also send an Invoice from a Central Control Panel. If you are a Marketing Professional with the help of Bitrix24 CRM you can efficiently create Campaigns and Promotional Projects and collaborate with others online and execute those projects. The system helps you to efficiently create campaigns and follow things up. If you are Support/Service Personnel with the help of Bitrix24 CRM you can efficiently follow up various Support Issues and Service Requests that has been generated by your customers. The system helps you to efficiently manage customer specific support request. If you are a Management Professional with the help of Bitrix24 CRM you can efficiently follow activities undertaken by various departments and pull reports on Work Progress and Sales Funnel etc. The system helps you to track all your employees business activities and progress from a central interface.

Who this course is for:
  • Business Administration Students
  • MBA Professionals
  • Sales and Marketing Professionals
  • Support and Service Centre Personnel
Course content
Expand all 40 lectures 05:14:07
+ Overview
2 lectures 16:58
Overview of Bitrix24
07:56
Telephony and Private Cloud
09:02
+ Pricing and Activation
2 lectures 17:47
Pricing and Activation
08:03
Plans and Pricing Continues
09:44
+ User Interface
10 lectures 01:13:54
User Interface
06:43
Activity Stream
08:17
Chats and Call
08:00
Doc Designer
07:57
CRM and Other Options
06:40
Currency and Company Details
07:42
Workflow Business Trip
06:49
Widget and SIP Phones
07:42
Global Settings
06:58
May Task and Conversation
07:06
+ Users and Departments
2 lectures 16:44
Users and Departments
07:44
Company Structure
09:00
+ Workgroups and Tasks
4 lectures 32:51
Work Groups
09:03
Work Groups Continues
08:57
Working with Tasks
06:48
Invite New Employees Task
08:03
+ Calander and Products
4 lectures 28:51
Working with Calendar
07:06
More on Calendar
06:33
Working with Products
07:25
Adding New Product
07:47
+ Contacts and Companies,Quotes
6 lectures 47:16
Working with Leads
07:17
Working with Leads Continues
07:48
Working with Contacts
09:22
Working with Companies
07:28
Working with Quotes
06:56
Hoe to Create Quotes
08:25
+ Deals and Inovoices
4 lectures 32:21
Working with Deals
08:53
Working with Invoices
07:50
Sales Funnel
07:42
Sales Funnel Continues
07:56
+ Reports
2 lectures 13:42
Working with Reports
06:49
Report name and Activity Report
06:53