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How to Give and Receive Feedback: 7 Proven Principles
Rating: 4.7 out of 5(9 ratings)
19 students

How to Give and Receive Feedback: 7 Proven Principles

Powerful communication skills for managers, sales professionals, and others.
Created byLewis Foggie
Last updated 2/2023
English

What you'll learn

  • Understand the psychology behind feedback to increase self-awareness and emotional intelligence
  • Apply 7 Principles of Effective Feedback to give the right feedback at the right time
  • Apply feedback structures like FBI to deliver negative feedback appropriately, and CRC to deliver balanced feedback
  • Reduce anxiety and discomfort around feedback

Course content

1 section7 lectures51m total length
  • Introduction, Course Structure, and Starting Exercises6:16
  • Your Experiences and Perceptions of Feedback
  • Psychology of Feedback8:04
  • 3 Cognitive Biases and 3 Personal Parameters
  • 7 Principles of Effective Feedback18:01
  • 7 Principles Recall
  • Skills Analysis and Structuring8:19
  • Skills Analysis and Structuring Recall
  • Communication Style3:35
  • Receiving Feedback2:49
  • How do you receive feedback?
  • Final Recap4:22
  • Give me feedback on my course

Requirements

  • An open mind and a drive to grow to become a better, more effective person and leader.

Description

Giving feedback causing you trouble? Don't worry, it can be a real challenge for us all.

First, congratulations on your interest to learn the skill of giving feedback. Few people are willing and growth-orientated enough to take time for such things.

The principles taught in this course are used by top leaders (such as Simon Sinek and Sheila Heen) and World Class public speaking coaches. Understand the principles, and become a more influential and confident leader, manager or sales professional, or whichever other relevant position you hold.


Course Outcomes:

- Deliver effective feedback to influence others positively

- Understand when and how to give positive or negative feedback

- Experience the freedom of giving feedback to others without anxiety

- Understand your unique personal style of giving and receiving feedback

- Overcome your insecurities, and seek feedback without fear

- Develop a culture of feedback in your team or organisation


You will learn:

- 7 Principles of Effective Feedback

- Psychology of Feedback

- FBI and CRC Structures

- Skills Analysis

- 100/100 Concept

- Receiving feedback

Become a priceless asset to your organisation as you build a culture of feedback, leading by example. Discover aspects of yourself you were not aware of, and how the way you like to receive feedback affects how you give it. Learn how to give feedback in a way which builds people up, and develops trusting and strong relationships.

You'll leave this course with an understanding of others which will grow and develop over the years to come.

Who this course is for:

  • Managers & salespeople as well as coaches, teachers, and anyone else.