
Quality Function Deployment (QFD) Introduction Part 01:
This lecture provides you a quick overview of Quality Function Deployment (QFD).
It also shares the various names of this tool.
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Quality Function Deployment (QFD) Introduction Part 02 (Earn PMI PDU (PDUs)):
Understand the usage of Quality Function Deployment (QFD) tool with an example.
Learn how customers are unable to provide technical or engineering characteristics.
Quality Function Deployment (QFD) Introduction Part 03 (Earn PMI PDU (PDUs)):
Based on the insights provided in the earlier videos, seek a detailed understanding of the benefits of QFD tool.
The History of Quality Function Deployment (QFD) Part 01 (Earn PMI PDU (PDUs)):
Understand how Quality Function Deployment came into existence.
Also learn who invented QFD.
The History of Quality Function Deployment (QFD) Part 02 (Earn PMI PDU (PDUs)):
Understand how Quality Function Deployment gets its terrible name?
The History of Quality Function Deployment (QFD) Part 03 (Earn PMI PDU (PDUs)):
Recognize the reasons of QFD’s early popularity
Get an overview of the areas where QFD is being applied
How did Quality Function Deployment Gain Prominence? Part 01 (Earn PMI PDU (PDUs)):
Illustration of marketing, engineering, manufacturing and other departments were embedded in the same individual before the industrial revolution.
How did Quality Function Deployment gain prominence? Part 02 (Earn PMI PDU (PDUs)):
Understand why organizations should use Quality Function Deployment?
Learn some facts of those automotive organizations that have implemented QFD in the 1980’s.
The four houses of Quality (Earn PMI PDU (PDUs)):
QFD is usually deployed over four phases.
Each phase is called a House of Quality as the structure that you build in the process resembles a house.
Seek an overview of each of the four houses of Quality.
7 Steps to construct each House of Quality Part 01 (Earn PMI PDU (PDUs)):
Learn steps 01 and 02 to construct each House of Quality in this video.
7 Steps to construct each House of Quality Part 02 (Earn PMI PDU (PDUs)):
Learn steps 03, 04 and 05 to construct each House of Quality in this video.
7 Steps to construct each House of Quality Part 03 (Earn PMI PDU (PDUs)):
Learn steps 06 and 07 to construct each House of Quality in this video.
7 Steps to construct each House of Quality Part 04 (Earn PMI PDU (PDUs)):
Seek an overview of how the remaining 3 houses of QFD are constructed using the prescribed steps.
Example of Quality Function Deployment (QFD) Part 01 (Earn PMI PDU (PDUs)):
Illustration of Step 01 to construct a House of Quality.
Example of Quality Function Deployment (QFD) Part 02 (Earn PMI PDU (PDUs)):
Illustration of Step 02 to construct a House of Quality.
Example of Quality Function Deployment (QFD) Part 03 (Earn PMI PDU (PDUs)):
Illustration of Step 02 (continued…) to construct a House of Quality.
Example of Quality Function Deployment (QFD) Part 04 (Earn PMI PDU (PDUs)):
Illustration of Step 03 to construct a House of Quality.
Example of Quality Function Deployment (QFD) Part 05 (Earn PMI PDU (PDUs)):
Illustration of Step 04 to construct a House of Quality.
Example of Quality Function Deployment (QFD) Part 06 (Earn PMI PDU (PDUs)):
Illustration of Step 05 to construct a House of Quality.
Example of Quality Function Deployment (QFD) Part 07 (Earn PMI PDU (PDUs)):
Illustration of Step 06 to construct a House of Quality.
Example of Quality Function Deployment (QFD) Part 08:
Key points to facilitate QFD discussions Part 01 (Earn PMI PDU (PDUs)):
List of recommendations to effectively facilitate QFD discussions are reviewed in this video.
Key points to facilitate QFD discussions Part 02 (Earn PMI PDU (PDUs)):
Discussion on the list of recommendations to effectively facilitate QFD discussions is continued in this video.
CERTIFIED QUALITY FUNCTION DEPLOYMENT (QFD) SPECIALIST (ACCREDITED) | Earn Accredited Quality Function Deployment (QFD) Specialist Certification | 1 official PDU | CPD | CEU
NOTE: Students who complete this Quality Function Deployment (QFD) Specialist Certification course are offered the opportunity to apply for an optional Quality Function Deployment (QFD) Specialist Certification Exam, free of charge. Passing this certification exam enables you to earn the officially accredited Quality Function Deployment (QFD) Specialist Certification. This external exam, which is both optional and free (for the first two attempts), takes place off the Udemy platform. It requires registration (name, email, and your Udemy certificate) and is administered by AIGPE™ (Advanced Innovation Group Pro Excellence), a global Lean Six Sigma Credentialing Organization serving professionals in 193+ countries across various industries.
INDUSTRY RECOGNIZED ACCREDITED QUALITY FUNCTION DEPLOYMENT (QFD) SPECIALIST CERTIFICATION:
Authorized Training Partner - PMI®: AIGPE™ is the Official Authorized Training Partner (ATP) of the globally recognized Project Management Institute (PMI®) (Provider No. 5573). The PMI® Authorized Training Partner seal is a registered mark of the Project Management Institute, Inc.
CPD Accredited Training & Certification: This Quality Function Deployment (QFD) Training Program and the Quality Function Deployment (QFD) Specialist Certification you receive is accredited by the globally renowned CPD Certification Service (Provider No: 14627, Certificate No: AO29014-10).
Recognized as a "Provider of Choice" by SHRM: AIGPE™ is also recognized as a "Provider of Choice" (Recertification Partner) of the world's largest society for Human Resources called the Society for Human Resource Management (SHRM).
Earn PDUs/PDCs/CPDs/CEUs: Due to the above accreditations and associations, after completing this course and passing the certification exam, you receive a globally recognized certification in which 1.0 official PDUs/PDCs/CPDs/CEUs are granted (at no extra cost).
If a Customer is buying an Air-Conditioner, will he inform the Manufacturer that the Air-Conditioner should give a cooling of 16 to 22 degree Celsius? If he is buying a Car, will he ever inform the Manufacturer that he needs a car that has a mileage of 42 km per liter?
As you can see, the Customer Requirements are always hazy. Although the Customer may think he Knows What he Wants, he Doesn’t have the Technical or Engineering Specifications of Communicating exactly What he Wants. This conversion of Customer Requirements into Technical or Engineering Specifications is the job of this tool: The Quality Function Deployment (popularly known as QFD). QFD is a unique tool and has a structured approach to identify these requirements. Due to its complexity, this tool is generally only used in Six Sigma Black Belt Projects. Although, I have seen a few Green Belts use this tool in their Six Sigma projects too. There is also enough scope of using this tool as a standalone technique without being dependent on a Six Sigma project.
There is limited material available on the internet that can explain the tool in a simple, easy to understand and an engaging way. By virtue of this course, we have simplified the usage of this tool into 7 Easy Steps. Irrespective of whether you want to deploy QFD in a Lean or a Six Sigma Green Belt / Black Belt project OR if you want to use it as a standalone tool, this course will help you to effectively construct the Quality Function Deployment (QFD) in 7 Easy Steps.
If You want to THRIVE in Today's Competitive Environment, You must Understand Your Customers Requirements. Your Journey doesn’t Stop Here. You are required to Translate these Customer Requirements into Technical or Engineering Specifications that Your Business Process will Easily Understand.
In this course, you will learn:
What is Quality Function Deployment (QFD)?
What is the History of Quality Function Deployment (QFD)?
How did QFD Gain Prominence?
What are the 7 Easy Steps to Construct QFD?
An Example of Constructing Quality Function Deployment (QFD)
What are the Key Points to Remember to facilitate QFD Discussions?
The Course is designed to teach you how to construct the Quality Function Deployment in 7 Easy Steps. It also provides an example that clearly articulates the 7 Steps needed to construct QFD. The course aims to provide you an immersive training experience that not only teaches you the theoretical concepts but also helps you learn to apply them in real-world scenarios.
What are you waiting for? Enroll today, Become a QFD Specialist and Systematically Translate Your Customer Requirements to Engineering / Technical requirements.