3 EFFECTIVE STRATEGIES TO MANAGE DIFFICULT TEAM MEMBERS

Name: 3 EFFECTIVE STRATEGIES TO MANAGE DIFFICULT TEAM MEMBERS
Rating: 4.1 (231 reviews)

3 Effective Strategies to Manage Difficult Team Members

Created byAsish Datta

Last updated 4/2023

English

English [Auto],

What you'll learn

Identify difficult team members
Understand the cost of not managing difficult team members
Recognize the realities relating to managing difficult team members
Learn 3 effective strategies to manage difficult team members

Course content

1 section • 6 lectures • 36m total length

Introduction0:56
Identify who counts as a difficult team member and apply three effective strategies to manage them, understanding the costs of inaction and debunking myths about managing people.
WHO ARE THE DIFFICULT TEAM MEMBERS?1:13
Explore who constitutes a difficult team member by examining behavioral traits, attitude, and expectations, and how these dynamics affect listening, following processes, and team harmony.
COST OF NOT MANAGING DIFFICULT TEAM MEMBERS1:37
recognize the high cost of not managing difficult team members, including disengagement and a toxic culture. show how disengagement lowers profits and pushes good employees to leave, per Gallup.
REALITIES OF MANAGING A TEAM2:17
Recognize two categories of people in managing a team: underperformers with attitude issues and high performers whose attitude challenges are hard to change; swift action is rarely possible.
THE SOLUTION23:53
Adopt a holistic approach by building a collaborative culture and setting ground rules. Then target individuals with empathy, coaching, and continuous feedback, reserving concerted actions as a last resort.
SUMMARY6:20
Lead with a holistic culture, grounding rules, coaching, and mentoring to improve communication. Observe, understand people, and use targeted feedback and disciplined action, while walking the talk.

Requirements

Basic understanding of English
Leading teams

Description

As per the State of the Workplace 2022 report published by Gallup, detachment at work was at 60%, and 19% felt miserable. Such state of affairs is costing organizations by way of lower profits, and 23%, and a staggering $7.8 trillion in lost productivity, equal to 11% of global GDP!

There can be different reasons for this situation, but, in my experience a toxic culture must be one of them. One of the contributing factors is the presence of difficult team members. Therefore, it is vital to deal with such team members in an effective manner.

This course is intended for working professionals who are grappling with the daily challenges of managing teams, especially the difficult team members.

No two people are alike. Each person has different thought processes, and every team will have people who are difficult to manage and work with. There can be various reasons for a team member to be difficult. It is important to declutter and understand the reasons for the same. Only then can the leader manage such team members.

Vide this course, you will learn the following:

1. Who are difficult team members?

2. Cost of not managing the difficult team members

3. Realities relating to the management of team members, especially the difficult team members

4. Strategies to manage difficult team members

Who this course is for:

As per the State of the Workplace 2022 report published by Gallup, detachment at work was at 60%, and 19% felt miserable. Such state of affairs is costing organizations by way of lower profits, and 23%, and a staggering $7.8 trillion in lost productivity, equal to 11% of global GDP! There can be different reasons for this situation, but, in my experience a toxic culture must be one of them. One of the contributing factors is the presence of difficult team members. Therefore, it is vital to deal with such team members in an effective manner. Via this course, I share my perspective on the strategies to be adopted. I hope you will find the details helpful.