SAP Signavio Masterclass - Process Modelling, Mining & BPM

Explore Signavio's end-to-end business process intelligence suite to design, analyze, improve, and govern processes across the full lifecycle. Connect customer journeys, mine real execution data, and monitor performance company-wide.

Learn how business process management drives alignment with strategy, enables consistent, compliant operations, and continuous improvement using process modeling with EPC and BPMN 2.0 for transparent workflows.

Explore the BPM life cycle as a continuous loop of design, model, execute, monitor, and improve processes. Use BPMN for modeling and optimize with Kaizen, Lean, or Six Sigma.

Explore four bpm types—human-centric, document-centric, integration-centric, and intelligent bpm with process mining, ai, and analytics—and see how goals shape collaboration, governance, and data-driven improvements.

Design business process models with BPMN, a visual notation using symbols for tasks, events, gateways, and sequences. BPMN 2.0 creates a common language for documenting processes in Signavio.

Clarify the difference between BPM and BPMN: BPM is the management discipline for designing and improving processes; BPMN is the standardized language for visually modeling them.

Explore other modeling languages used in business process management beyond BPMN, including EPC, DMN, flowcharts, UML activity diagrams, and Gantt charts, and learn how to choose the right notation.

Explore how Signavio Journey Modeler links operational process models with customer journeys, enabling end-to-end visibility, integrated data views, and cross-team collaboration to improve customer outcomes.

Explore Signavio process modeler as the core tool to design and manage business processes. Discover collaborative process modeling with drag-and-drop, AI-powered suggestions, variant management, and SAP Cloud ALM integration.

Meet RetailCo, a fictional online retailer, and learn how Signavio models core processes like order processing, inventory management, shipping, and customer support to document and improve operations.

Create your first BPMN 2.0 process in Signavio Process Modeler by building a start event, two tasks, an end event, and a sequence flow on a blank canvas for RetailCo.

Place the start event, add tasks such as determine presentation scope and create presentation, connect with sequence flows, and save the model with an end event for RetailCo.

Master Signavio's basic formatting options to keep process models clear and readable. Use the toolbar to copy, cut, paste, delete, align elements, adjust spacing, zoom, and format text and shapes.

Learn BPMN 2.0 naming conventions for tasks and start and end events, including capitalization rules, passive voice for events, active voice for tasks, and brief labels up to seven words.

Learn how gateways control BPMN process flow by splitting and merging paths based on conditions. Focus on exclusive and parallel gateways, their decision points, and synchronized parallel execution.

Model parallel processes in Signavio by splitting with a parallel gateway into creating workshop materials and confirming SME availability, then merging before the end event.

Use an exclusive gateway in Signavio to decide if attendees exceed 20, routing from start event to online meeting or conference room, then merge to end event in BPMN.

Master BPMN 2.0 gateway conventions in Signavio, learning to correctly apply exclusive and parallel gateways, title decision points, and merging or splitting flows with proper closing gateways.

Learn to use Signavio's main attributes to add detailed, multi-line documentation to BPMN elements, enabling richer task guidance with formatted text, images, and links.

Create a process model for a retail order where packing and delivery charge determination occur, with shipping free above $50 and a charge for $50 or less.

Define roles and responsibilities in process models using pools to represent organizational units and swimlanes for process participants, avoid naming individuals, and learn to create and arrange them in Signavio.

Ensure every task sits in a single swim lane representing its responsible role. Use Signavio’s Additional Participant to show cross-role involvement and remove extra lanes.

Explore the IT system element, a Signavio extension of BPMN, and how it links tasks to tools like Salesforce, ServiceNow, and Microsoft Teams within a complete process model.

Explore collapsed pools in Signavio to model touch points with external participants like clients, and show communications between pools. Use task types: service, send, receive, and manual to define activities.

Explore the collapsed subprocess in Signavio and BPMN to add detail without clutter, and create it by dragging from the shape panel or transforming a task into a subprocess.

Explore how the timer event in Signavio creates artificial delays between steps, enabling time-bound pauses and periodic triggers for process workflows.

Model a full BPMN 2.0 process in Signavio from customer order placed to shipment, detailing sales verification, inventory checks, warehousing, shipping, and Salesforce and Ariba integrations.

Explore DMN decision modeling with decision tables, FEAL, and DRDs, and learn how to separate decision logic from BPMN process flow for clearer, more maintainable rules.

Learn to create a Signavio org chart that defines departments, roles, and reporting lines, and link the structure to BPMN process models using RetailCo.

Learn how the Signavio Dictionary acts as a central business glossary to define objects once and reuse them across processes, ensuring consistency and improving process documentation quality.

Explore Signavio process governance within the Signavio Transformation Suite to design governance workflows, automate approvals, assess maturity, and manage risks and controls, noting SAP Build Process Automation delivery.

Explore Signavio's process intelligence and process insights to extract data from SAP and non-SAP systems, transform it into event logs, and reveal how processes truly run across environments.

Signavio process intelligence, the process mining engine of the transformation suite, collects and structures data from SAP and non-SAP systems to reveal end-to-end processes, bottlenecks, and improvement opportunities.

Plug into SAP Signavio with predefined content to gain rapid insights and continuous process transformation, connecting to SAP ERP with over 400 metrics and automated issue detection.

Process mining reconstructs how work actually runs from IT event data, revealing deviations traditional models miss, while process intelligence measures performance and identifies bottlenecks to improve outcomes.

Explore how process mining reveals the real, as-is workflow from digital footprints in event logs. Learn the three capabilities: discovery, conformance, and performance that drive transparency and measurable improvements.

Identify key roles in process mining, from the process owner to the modeler, analyst, and data IT expert. Collaborate across business, analytics, and IT to align scope and insights.

Compare Signavio process intelligence with Solonis across core mining capabilities, data modeling, SAP integration, multi-system integration, and automation, highlighting strengths in analytics and BPM suite integration.

Create a new process in SAP Signavio Process Intelligence by creating a workspace, naming the process (e.g., Order to Cache), and manually uploading Excel data to prepare for analysis.

Upload the Excel event log with case ID, activity, and timestamp via the Data tab, preview the import, confirm timestamp format, and import for analysis in SAP Signavio Process Intelligence.

Upload the attribute log to enrich your Signavio analysis by linking case-level data via case ID, mapping columns, and importing supplementary attributes alongside the event log.

Begin your first process mining investigation in SAP Signavio by creating a new investigation and naming the workspace, then visualize the Process Discovery widget to identify bottlenecks and variants.

Explore how the SAP Signavio Process Intelligence process discovery widget visualizes the as-is state and the most frequent path in the order-to-cache process, expanding to reveal rare deviations.

Interpret the numbers on activities and connections in the process discovery widget to trace case volumes, reveal deviations, and uncover rework through expanded views and more paths.

Apply filters in SAP Signavio Process Intelligence to narrow datasets, switch metrics like cycle time, and isolate bottlenecks by filtering for canceled orders and analyzing their execution flow.

Create and customize value widgets in Signavio Process Intelligence to display KPIs such as average cycle time, total variants, and total sales, using aggregation functions and filters.

Explore building a bar chart widget in Signavio Process Intelligence to compare sales orders by city, and apply a threshold at 150 to distinguish underperforming and high-performing locations.

Build a time series widget in Signavio Process Intelligence to visualize monthly case starts and compare volumes by city. Identify trends, fluctuations, and performance changes across time.

Explore the variant explorer widget in Signavio to analyze execution paths and variants, overlay multiple variants, view the spaghetti diagram, and generate a BPMN diagram for process modeling.

Define a clear metric, such as average cycle time at the case level, in SAP Signavio Process Intelligence, to enable Auto Insights and Root Causes analysis.

Prepare for the 2026 SAP Signavio process data analyst certification. Explore 25 exam questions and the reasoning behind answers, covering process intelligence, signal, widgets, benchmarking, data requirements, and investigation logic.

Walk through 25 official exam questions to prep for the SAP Signavio certified process data analyst exam, covering Process Insights, Process Intelligence, and the three core process mining capabilities.

Explore how a process hierarchy structures business processes from level 1 categories to level 4 tasks, using navigation maps, value-added chain diagrams, and BPMN 2.0 models.

Define a process taxonomy and architecture to organize processes across levels 1 through 4 in Signavio. Use legacy documents, APQC framework, and SAP Best Practices to build and apply hierarchy.

Access the SAP Signavio Process Navigator to view SAP best practices, BPMN diagrams, accelerators, and test scripts; log in via SAP For Me and download models for quick import.

Explore the SAP Signavio process collaboration hub, where business users view, understand, and collaborate on processes and artifacts to create new content.

Preview a process in Signavio Process Collaboration Hub from Signavio Process Modeler, review activities and sequence, and view the fact sheet with description, triggers, people, documents, IT systems, and risks.

Explore Lean IX, an SAP partner solution for SaaS and enterprise architecture management, and its integration with Signavio to link business processes with applications, technology, and data across value streams.

Explore how SAP Signavio's Process Modeler enables process simulation to test changes before implementation, comparing one-case, multiple-case, and step-by-step simulations for time, resources, bottlenecks, and business case validation.

Explore ai-driven bpm tools across Signavio, Eris, iGraphics, and Salonis to understand modeling, mining, governance, and automation across the full bpm lifecycle.

Explore five AI-assisted Signavio capabilities that accelerate process design, analysis, and governance for business users: process recommender, KPI recommender, text-to-process modeling, role-based process overview, and text-to-insights.

Discover how Pia, iGraphics’ text-to-process AI, turns natural language into process diagrams with swim lanes and notes; customize colors, add due dates, translate to German, and version-control.

Explore how the ARIS AI Companion enables text-to-process generation, AI-driven search, and process mining dashboards from simple prompts, with BPMN models created from natural language descriptions.

Master the SAP Signavio platform by building BPMN process models, running process mining, organizing processes in hierarchy, and earning your certificate while exploring modules like Collaboration Hub, Governance, and Simulation.