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ServiceNow System Administration Training | Full Course
Rating: 4.5 out of 5(113 ratings)
1,986 students

ServiceNow System Administration Training | Full Course

I want to help you overcome the biggest obstacle in starting and growing in the ServiceNow space.
Created byBill Martin
Last updated 8/2025
English
English [Auto],

What you'll learn

  • In this course you will learn the basics and fundamentals of becoming a ServiceNow Administrator.
  • Master the tips and tricks in becoming a ServiceNow expert, where to start and how to get there.
  • Get the clear steps on how to succeed in becoming a Certified ServiceNow Administrator on your first exam take.
  • Build your first ServiceNow project and obtain experience. Giving you the confidence to stand alone and be impactful to your colleagues.

Course content

1 section • 5 lectures • 57m total length

  • Know Your Instructor1:19
  • Next Steps0:43
  • Topics to Be Covered4:30

    Master ServiceNow system administration across 12 topics, from login and user access to CMDB, service catalog, Flow Designer, dashboards, knowledge management, SLAs, and building your own apps.

  • The Undeniable Truth About The ServiceNow Platform2:02

    Explore how ServiceNow provides a single data model and architecture to unify departments and deliver digital workflows across customer experience, technology, and employee, via portals, mobile, and a virtual agent.

  • Sneak Peak ServiceNow Virtual Instructor Led Training48:41

    Explore hands-on ServiceNow administration, focusing on the service catalog, flow designer, tables, labs, and implementing access control with ACLs and roles.

Requirements

  • No background and experience needed in ServiceNow. This course is your first step from learning ServiceNow and becoming an expert.

Description

I am a certified ServiceNow Instructor and would like to share with you the skillset and foundation needed to ramp up and be familiar with the ServiceNow platform.


If you are a career changer, someone starting to use ServiceNow, looking for expert tips and tricks, and ramping up from zero to hero, or in your journey to be a ServiceNow Certified System Administrator (CSA) then this course is right for you.


The series of chapters discussed will guide you from beginner to expert. It is your library of how-to's, tips, and tricks. It will also provide continued guidance as you journey with your ServiceNow career.


As you cruise on your path to success, the topics show easy steps. They will help you thrive in the ServiceNow field.


Important: This is a hands-on sequel and advise you to follow along from day one to get the most out of this program.


Take this opportunity to become an expert in the shortest period. Get your hands dirty and make mistakes. Get more experience as you explore and master ServiceNow System Administration.


The course ends with a practice project. It will show you how the platform uses the discussed features. Giving you a greener pasture as you complete this voyage.


I am looking forward to you giving me positive feedback as I help you overcome this big obstacle to becoming a ServiceNow System Administrator.

Who this course is for:

  • This course is for students who started to use ServiceNow as an end user, developers and administrators who is getting familiarity of the ServiceNow platform, and finally if you would like to succeeed as a ServiceNow Certified Administrator (CSA)

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