10 Steps to Replacing Workplace Bullying
4.5 (9 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
38 students enrolled

10 Steps to Replacing Workplace Bullying

This course takes you through the process of developing effective strategies for dealing with workplace bullying.
4.5 (9 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
38 students enrolled
Last updated 6/2017
English
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Current price: $51.99 Original price: $74.99 Discount: 31% off
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This course includes
  • 1.5 hours on-demand video
  • 2 articles
  • 2 downloadable resources
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
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What you'll learn
  • Discover the definition of workplace bullying, examples of behaviors, and the similarities to illegal harassment.
  • Identify two ways to get leadership on board for solving workplace bullying.
  • Recognize that a healthy workplace policy is better than an anti-bullying policy.
  • Discover how to create a plan for building a positive workplace culture, including easy-to-implement action items.
  • Identify how “good behavior” fits into your performance management system, so that bullies would be treated for bullying as any employee would be treated for other performance missteps
  • Explore your role in coaching bullies into a new kind of behavior
Requirements
  • No advanced preparation or prerequisites are required for this course.
Description

According to a 2012 study by CareerBuilder, 35% of the workforce encounters bullies at work. Workplace bullying is systematic psychological abuse that degrades and humiliates, and causes anxiety, depression, burnout, and lower levels of job satisfaction in targets and bystanders. Bullying includes frequent yelling, manipulation of work, nasty emails, social isolation, and a host of other negative behaviors. If allowed to flourish, it invites severe, damaging consequences for your organization, including increased turnover, communication breakdown, reduced quality in work and poor customer service.

Join Catherine Mattice, internationally-recognized expert and author of the book hailed by Ken Blanchard as “the most comprehensive and valuable handbook” on workplace bullying, as she takes you through the process of developing effective strategies for dealing with workplace bullying and provides a step-by-step guide for building a healthy workplace where employees can thrive.

Who this course is for:
  • Anyone interested in Human Resources (HR) or related fields.
  • Anyone interested in Management.
Course content
Expand all 10 lectures 01:21:05
+ Introduction
8 lectures 01:21:00
Bullying vs Harassment
06:47
Bullying is Social
10:29
Steps 1 - 3
11:29
Step 4
09:17
Steps 5 - 6
13:56
Steps 7 - 10
12:17
+ Supporting Materials
2 lectures 00:05
Slides: 10 Steps to Replacing Workplace Bullying with a Positive Workplace
00:02
10 Steps to Replacing Workplace Bullying with Positive Workplace Glossary/Index
00:02
+ REVIEW AND TEST
0 lectures 00:00

Review Questions: 10 Steps to Replacing Workplace Bullying with a Positive Workplace

REVIEW QUESTIONS
5 questions

Final Exam: 10 Steps to Replacing Workplace Bullying with a Positive Workplace

FINAL EXAM
8 questions