Continuous Improvement Tools

Essential Lean Tools and Techniques for Business Process Improvement, Operational Excellence, and Customer Satisfaction
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  • Lectures 71
  • Length 9 hours
  • Skill Level All Levels
  • Languages English
  • Includes Lifetime access
    30 day money back guarantee!
    Available on iOS and Android
    Certificate of Completion
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About This Course

Published 10/2015 English

Course Description

Without an effective strategy for Continuous Improvement, your business runs the risk of stagnating and falling behind in today’s competitive marketplace. Every commercial organisation must consistently strive to improve its products, its services, and its internal processes in order to offer real value and the utmost in customer excellence at all times. Rather than addressing a single system or one specific methodology, continuous improvement revolves around the concept that there’s always a better way to accomplish something, whether it’s based on small, incremental improvements at the level of the individual, or larger, organisation-wide changes in procedure.

From workplace organisation and standard operating procedures, to process synchronisation and quality management, it’s important that the people involved in improving your company’s processes are given the right knowledge, tools, and techniques to successfully implement a systematic approach. In developing a team attitude toward improving quality at all levels, managers and business owners must demonstrate their own commitment by providing the necessary training and support.

The methods, skills, and procedures taught in this course will allow you to direct and facilitate improvement in all areas of your business operations, boosting performance in total productive maintenance, changeover and set-up, and production levelling and scheduling through the adoption of practices like value stream mapping, and the principles of poka-yoke

By completing this course, you’ll acquire all the valuable and practical skills your business needs to consistently achieve operational excellence and inspire customer delight. You’ll learn how to apply both basic and advanced continuous improvement tools to bump up efficiency, as you motivate your personal professional performance alongside that of your company’s various functions and departments. This course will also provide you with the up-to-date knowledge and analysis that will make it possible for your company to remain current in the marketplace, while meeting and exceeding customer needs faster and with greater accuracy than the competition.

What are the requirements?

  • Some knowledge of business processes.
  • Computer and Internet.

What am I going to get from this course?

  • You’ll know how to add value, eliminate waste, and propel the efficiency of your business model forward with lean value stream mapping and analysis.
  • You’ll learn how to implement 6 S methodology to improve workplace morale, safety, and productivity inside a clean, organised, and high-performance environment.
  • You’ll understand how to create and execute standard operating procedures for developing reliable and repeatable processes in the safe, timely, and inexpensive manufacture of high quality products and services.
  • You’ll know how to employ total productive maintenance (TPM) to improve equipment availability, reliability, and overall effectiveness.
  • You’ll discover how to use poka-yoke methodology and devices to identify and prevent potential flaws in the pursuit of a zero-defect and error-free workplace.
  • You’ll have the ability to construct and apply a quick changeover and set-up time reduction program that’s both profitable and adaptable to ongoing product and model changeovers.
  • You’ll learn how to vastly improve production planning, levelling, and scheduling in terms of flow and flexibility in order to increase efficiency, reduce costs, and ensure customer satisfaction.
  • You’ll learn how to vastly improve production planning, levelling, and scheduling in terms of flow and flexibility in order to increase efficiency, reduce costs, and ensure customer satisfaction.
  • You’ll be fully competent in the use of a complete set of continuous improvement tools dedicated to attaining superior results at every level of your organization, including the seven classic quality tools, management and planning tools, process improvement tools, innovation and creativity tools, and lean tools.

What is the target audience?

  • The course is suitable for business owners responsible for improving their business processes.
  • The course is suitable for professionals involved in the development and improvement of business processes.
  • The course is suitable for students seeking career in business process management.

What you get with this course?

Not for you? No problem.
30 day money back guarantee.

Forever yours.
Lifetime access.

Learn on the go.
Desktop, iOS and Android.

Get rewarded.
Certificate of completion.

Curriculum

Section 1: Value Stream Mapping
Course Introduction
Preview
05:35
Section Introduction
01:40
The Purpose of Value Stream Mapping (VSM)
Preview
06:24
VSM Process - Stage 1 and Stage 2
11:10
VSM Process - Stage 3
18:08
VSM Process - Stage 4, Stage 5 and Stage 6
18:48
VSM Benefits,Types of Mapping,and Applications.Mapping Tips and Good Practices.
07:54
Section Summary
00:32
VSM Quiz
6 questions
Section 2: 6 S Workplace Organization
Section Introduction
01:10
The Role of 6 S in Lean and Quality. Applications and Benefits.
Preview
11:56
The 6 S Process - Step 1 and Step 2
07:10
The 6 S Process - Steps 3 through 6
08:53
The 6 S Implementation Plan. Visual Factory.
06:50
Key Success Factors to 6 S Excellence
05:00
Section Summary
02:01
6 S Quiz
4 questions
Section 3: Standardized Work and Standard Operating Procedures
Course Introduction
02:21
Standard Operations Basics
19:19
Basic Elements and Forms of Standard Operations
05:21
Standard Operations and Operations Improvements
09:01
Sustaining Successful Standard Operations
09:16
Section Summary
02:02
Standardized Work Quiz
7 questions
Section 4: Total Productive Maintenance
Section Introduction
00:56
Total Productive Maintenance Basics - Terms, Definitions, Approaches
19:33
The Traditional TPM Model
07:32
Overall Equipment Effectiveness and Six Big Losses
05:08
TPM Implementation
04:56
Maintenance Performance Indicators
08:28
Section Summary
02:40
TPM Quiz
8 questions
Section 5: Poka Yoke and Mistake Proofing
Section Introduction
02:10
Source Inspection and Poka Yoke
08:30
Poka Yoke Approaches and Principles
06:42
Poka Yoke Devices
11:00
Poka Yoke and Zero Defects Checklists
08:59
Section Summary
02:57
Poka Yoke Quiz
6 questions
Section 6: SMED, Quick Changeover and Setup Time Reduction
Section Introduction
02:18
SMED Basics. Types of Changeover Operations.
09:19
Changeover Costs
10:27
Changeover Improvement Process - Steps 1 through 3
11:17
Changeover Improvement Process - Steps 4 through 6
11:29
Techniques for Setup Reduction
09:02
Improving Changeover Rules. Benefits.
09:35
Section Summary
02:28
SMED Quiz
8 questions
Section 7: Production Levelling and Scheduling
Section Introduction
01:45
Production Levelling and Scheduling Basics
07:25
Levelling Techniques
08:18
Requirements for Levelling Production Schedules
08:13
Level Scheduling in Pull Production
15:04
Production Planning and Scheduling - MTS
08:58
Production Planning and Scheduling - ATO
08:56
Production Planning and Scheduling - MTO and Hybrid
12:54
The Eleven Scheduling Concepts
10:57
Section Summary
02:53
Production Levelling and Scheduling Quiz
8 questions
Section 8: Process Balancing and Synchronization
Section Introduction
01:14
Process Synchronization and Bottleneck Scheduling
17:04
Process Balancing - Part 1
12:50
Process Balancing - Part 2
09:10
Adapting to Schedule Changes
04:22
The Theory of Constraints - Basics
12:28
Implementing the TOC
06:05
Section Summary
02:39
Process Balancing and Synchronization Quiz
6 questions
Section 9: Quality Management - Principles, Practices, Tools
Section Introduction
00:46
Defining Quality
09:53
Total Quality - Principles, Practices and Techniques
09:16
Seven Classic Quality Tools
06:00
Management and Planning Tools
05:55
Process Improvement Tools
08:25
Innovation and Creativity Tools
05:32
Lean Tools
07:30
Performance Excellence in Organizations
13:31
Section Summary
01:28
Quality Management Quiz
10 questions
Course Closure
00:40

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Instructor Biography

Operational Excellence Training, Top Experts in Industrial Management

About Us

Operational Excellence Training is a leading provider of high-quality courses and programs related to Industrial Management, Health and Safety at Work, Transportation, Supply Chain Operations, Manufacturing and Warehouse Management.

Our Expertise

Currently, our team includes 5 instructors with expertise in manufacturing, logistics, operations, and services. All the instructors are international-level experts, having 15+ years of practice and Master’s Degree in their relevant field.

Among other professional recognitions, our instructors are members of APICS (Association for Supply Chain and Operations Management), Certified Supply Chain Professionals (CSCP), Certified Lean Six Sigma Black Belts (Acuity Institute) and Certified in Sales and Operations Planning (S&OP Institute).

Our Mission

Our mission is simple: we aim to provide an interactive and engaging learning experience for professionals all around the globe and help them understand and adapt to the requirements of modern management.

The courses we create are structured in a step-by-step manner and contain up-to-date content and comprehensive resources that get our students to the next level.

Get in touch!

If you're one of our students and you want to ask us a question, you can always post a discussion item to one of our courses. We will be more than happy to answer your queries and respond to your needs.

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