Covering powerful Neuro-Linguistic Programming techniques, this online workshop will enable you to have the inner resources and communication skills to manage conflict and feel calm and empowered in a difficult situation.
Knowing The Why As Well As The How
When you are in a situation where there is a difference of opinion you will filter the information coming at you and interpret it in a certain way. The information will be filtered based on things that have happened to you in the past, your own beliefs and how much you care about the subject being discussed. You may then form a negative opinion or start to see the situation in a negative light which in turn may make you start to feel irritated, anxious, deflated, angry or perhaps frustrated. This will then affect you physically as start to feel tense. You may twitch, cross your arms, pace, find yourself leaning forward, your body tense or your breathing start to get more rapid. This will all then have an impact on your behaviour and then the way that you filter the next bit of information is now also affected by how you feel and the cycle continues!
Now imagine that at the same time this is all going on for the other person – not surprising then that a conflict may ensue?
This course covers easily applied and highly effective ways to counter this filtering, calm the situation, protect yourself from negative emotions and behaviours, recognise the conflict trigger points and enable a positive resolution to any difficult situation.
Who is this course for?
If any of the following apply to you, then we know that you will get an enormous amount from this course.
Do you tend to avoid difficult situations?
Do you have beliefs about yourself that mean you often don’t say what you mean in the fear of causing conflict?
Do you find that people sometimes take what you say the wrong way?
Do you find yourself making a decision against your will so as to avoid an argument?
Do you feel anxious when faced with conflict?
Do you sometimes kick yourself that you didn’t put your view across effectively?
Do you see debate as conflict and know this doesn't help you achieve what you want?
Do you find yourself just going with the flow rather than speaking up about what you really want?
Do you find that some people make you feel dis-empowered and anxious?
Do you have to manage conflict situations within your team?
What will I get from this course?
Through 2 hours of video lessons covering 14 areas you will learn directly from Jo Wilson and Andy Coley who are experienced and global quality NLP trainers and Communication and Confidence Experts and who have worked with thousands of individuals and hundreds of companies to empower and facilitate their growth and enhance their communication and conflict management skills.
This course will challenge you to step back and really think how you can apply everything you learn to your own environment and relationships through interactive quizzes and exercises.
You will cover
What are the requirements?
An openness and willingness to learn
An introduction to the course and what we will cover
Understand the basics of what NLP is and why it is so powerful
Conflict means different things to different people so what does conflict mean to you?
Honing your sensory acuity skills to be able to spot when a situation is changing or when a negative emotion is building
The keys to using your body and voice to build rapport, avoid a situation becoming one of conflict and calming a situation if required.
How good are you at actually listening? Why listening is of the highest importance when avoiding and handling conflict and how to listen with curiosity and not contempt.
Using simple clean language questioning to have clarity for yourself and move people from the problem to the solution.
A great way to have deeper understanding, prepare for a negotiation or difficult conversation and step away from the emotion of a situation
Learn how to apply a positive resource and hold a positive emotional state when in a difficult situation
How to prepare and know what you want from the situation
How to give bad news or approach a difficult subject effectively and without damaging the relationship
Personal empowerment and confidence experts Andy Coley & Jo Wilson are passionate about providing high quality events that unlock your hidden talents and internal dynamism to provide lasting results to everyone who attends.
Highly experienced in providing global quality training, coaching and facilitation to business owners, career professionals and people who want to provide global quality products and services, they use their experience, skills and fun and caring personalities to enable people to stand up, be noticed and get results.
When you meet Andy & Jo you will immediately recognise that they absolutely love what they do and get their motivation from sharing their enjoyment and knowledge with the people they work and train with. Everything they do is focussed to make the maximum impact for you as an individual or for teams within organisations through their hugely popular public events and in-house programmes.
Andy & Jo are NLP (Neuro-Linguistic Programming) Trainers and, as such, are dedicated to teaching you to model excellence to enable a better understanding of how you operate at your best and provide you with the tools and techniques to ensure you are able to do so whenever and wherever you need!