Conduct Behavioral Interviews & Be a Great Mentor

Learn how to hire and mentor the best. Learn what it takes to conduct interviews and foster mentee relationships.
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  • Lectures 26
  • Length 1 hour
  • Skill Level All Levels
  • Languages English, captions
  • Includes Lifetime access
    30 day money back guarantee!
    Available on iOS and Android
    Certificate of Completion
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About This Course

Published 4/2015 English Closed captions available

Course Description

You want to hire the best talent. But how do you know just who that is? Use behavioral interviewing to select the right person destined for success. Past behavior is the best indicator of future performance, & behavioral interviews help you uncover candidates' past experience so you can project how they will perform in your environment. Keep things legal, smart & efficient with behavioral interviews.

Once you've hired the right people you'll want to foster them to become the best employees possible. Are you ready to pay it forward? It's time to step up & be a great mentor. Mentoring helps others grow while advancing your own career skills. Being a successful mentor means really listening to your mentee to help them establish clear goals, create a decisive action plan & deliver feedback. So what are you waiting for? The world needs you to be a mentor.

Course 1: Conduct Behavioral Interviews

Learn how to conduct a behavioral interview to find the right people for your team.

  • Clarify the job offer
  • Ask better questions
  • Get the full story and take factual notes

Course 2: Be a Great Mentor

Form strong relationships and be the best mentor you can be.

  • Establish a rapport with your mentee
  • Set goals and communicate with your mentee
  • Learn to listen to your mentee

This two course bundle will teach you how to apply behavioral interview techniques to hire the right person and continue their professional development with smart and capable mentoring. It includes dynamic video, interactive practice lessons, tips from industry leaders, and downloadable PDFs. Each component is designed to be completed in short time allotments, or all at once, to suit your schedule. It will take approximately 1 hour to complete both courses.

We've set you up with the foundations to hire and mentor great employees, now go forth and do!

What are the requirements?

  • You will need Adobe Acrobat to download PDFs
  • You will need internet access. Google Chrome, Internet Explorer or Safari are preferred browsers to open links to interactive lessons

What am I going to get from this course?

  • Hire the best talent for your team
  • Understand the behavior interview process and utilize it
  • Impact a co-worker’s career and your organization’s performance by becoming a mentor
  • Understand how to become the best mentor possible

Who is the target audience?

  • Human Resources managers
  • Managers who are involved in the hiring process
  • Company members interesting in mentoring

What you get with this course?

Not for you? No problem.
30 day money back guarantee.

Forever yours.
Lifetime access.

Learn on the go.
Desktop, iOS and Android.

Get rewarded.
Certificate of completion.


Section 1: Course 1 – Conduct Behavioral Interviews

Selecting the best person for the job in little less than an hour is a tall task. Give your interviewing process the best chance at success by conducting behavioral interviews.

Section 2: Prepare Well

Before you can measure how successful someone will be on the job, you have to have a clear sense of what the job is. Learn how to update the job description to get the most out of your interviews.

1 page

Need help writing or updating a job description? These online resources can help you get started. When you're finished exploring use your browser back arrow to continue the course.


Get your candidates to volunteer more information by using open-ended questions. Learn how to phrase open-ended questions to allow for deeper probing questions & better discussions in your interviews.

1 page

Constructing thoughtful, safe interview questions can be a challenge, especially if you want to ask some questions that are outside the box. Take a look at these articles from Everyday Interview Tips & Kristi Hedges with to jumpstart your question creation.

Section 3: Keep It Legal

Your interviews must adhere to federal & state law. Find out more about protected classes & legal requirements in order to keep your interviews safe & legal.

1 page

Try your hand at asking legal questions in this short interaction. When you're done use your browser back arrow to continue the course.

Section 4: Use Behavioral Interviewing

When candidates are comfortable, they're much more likely to open up & give you a clearer picture of their abilities. Discover how to put candidates at ease & build rapport to make the interview process go smoother.


Each work experience is like a case study to understand how candidates perform on the job. Learn how to get the STAR information about these experiences & better inform your hiring decision.

1 page

Some probing questions will better inform you than others. Practice getting the full story from a candidate by asking probing questions to reveal STAR information.

Section 5: Support Your Decision

It's a challenge to balance listening to the candidate with note taking, but both are important to make the correct hiring decision. Discover the importance of active listening & taking factual notes to keep your interviews smart & safe.

1 page

See if you can separate which notes are factually based from those that merely recorded opinions.

Section 6: Put It to Work

Consider this final piece of advice on keeping your interviews legally safe as you conduct behavioral interviews.

5 pages

Use the tips & tools in this printable PDF to help you conduct behavioral interviews.

5 questions

Assess your readiness to conduct behavioral interviews. You need an 80% to pass.

Section 7: Course 2 – Be a Great Mentor

Mentoring can improve your communication skills, give you new perspectives on work & the world, & be fun! This course will cover the basics you need to establish a fruitful mentoring relationship.

1 page

There are many different ways to become a mentor, but all of the paths offer similar benefits. Dive in to Megan Torrance's DBusiness blog post to discover some different opportunities to mentor.

Section 8: Get to Know Your Mentee

Developing a healthy relationship with your mentee is key to building trust. Learn how to establish norms & develop boundaries to foster rapport.

1 page

Use this list of preferences & values to identify your top five priorities to discuss when building a mentoring relationship.

Section 9: Clarify Direction

Knowing what your mentee wants to accomplish will set the course of your mentoring relationship. Learn to ask both open-ended & clarifying questions to help your mentee discover their path & set goals.

1 page

Practice your ability to ask good clarifying questions in this interaction to further develop your mentee's goals.

Section 10: Form Concrete Action Steps

To help your mentee achieve their goals, you'll want to work together to create an action plan. Discover how to identify action steps & how you can best support your mentee.

1 page

See if you can identify which action steps align with the stated goals.

Section 11: Actively Listen & Given Feedback

Be the best mentor you can be by seeing what you can do to improve your ability to listen carefully & give appropriate feedback.

1 page

Learning to be a better listener means we have to understand a few things about ourselves. Learn how to challenge your own assumptions & improve your listening skills in this video by Rosemary Ward.

Section 12: Put It to Work

Think about this final piece of advice on how to celebrate success along the way as you work to be a great mentor.

6 pages

Use the tips & tools in this printable PDF to help you be a great mentor.

5 questions

Assess your readiness to be a great mentor. You need an 80% to pass.

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Instructor Biography

Eleventure Team, Higher Learning. @ Work

Let's face it - a lot of elearning out there is downright boring. The truth is, everyone wants the skills they need to do their jobs well. That's where Eleventure comes in. It's critical, on-the-job skills people need. It's fast. It's fresh. It's action based & it's designed and developed by award winning and veteran author, presenter & trainer, Megan Torrance of TorranceLearning.

Megan brings over a decade of business consulting and project management experience to her instructional design and development work. She teaches LLAMA (Agile project management) and instructional design classes, kicks off new design projects and makes sure everyone's having a good time. Elearning guru by day, and ice hockey goaltender by night, Megan is devoted to not only delivering outstanding work, but also creating a top-notch work environment based on trust, flexibility, compassion, and fun. Megan and her team have developed elearning for a variety of industries and topics including food ingredients, industrial chemicals, medical, non-profit, human resources, sales, marketing, and IT. Megan holds a BS in Communications with an emphasis on Organizational Communication and Public Relations, and an MBA, both from Cornell University.

TorranceLearning's instructional design processes are designed to quickly focus on the desired performance and learning objectives, then make the most of visual and verbal techniques to take full advantage of the learning opportunity.

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