ComputerCavalry: IT Help Desk Training for IT Professionals!
4.5 (196 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
2,531 students enrolled

ComputerCavalry: IT Help Desk Training for IT Professionals!

Help Desk Training for IT Professionals is a 10 lecture course that provides valuable work experience to beginners in IT
4.5 (196 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
2,531 students enrolled
Created by Korey Sheppard
Last updated 9/2017
English
English [Auto-generated]
Current price: $11.99 Original price: $19.99 Discount: 40% off
2 days left at this price!
30-Day Money-Back Guarantee
This course includes
  • 1.5 hours on-demand video
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
Training 5 or more people?

Get your team access to Udemy's top 3,000+ courses anytime, anywhere.

Try Udemy for Business
What you'll learn
  • Entry Level IT Experience
  • Help Desk Skills

  • Customer Support

  • Team Building
Requirements
  • A+ Certification
  • Network+ Certification
Description

ComputerCavalry: Help Desk Training for IT Professionals is a 10 lecture course designed with update to date training for the customer service professional. By enrolling you will be guided and properly trained in topics such as: Troubleshooting, Active Directory, Password Management and Basic Networking.

You will learn how to respond to common help desk related issues with great customer service, critical thinking, remote support, and proper troubleshooting to resolve many IT related issues.

In this course we will be covering the beginning steps to the IT Industry!

Who this course is for:
  • Entry Level HelpDesk
  • IT Administrator
  • Desktop Support
  • IT Manager