Communication Skills Training

A step by step guide on helping you become an outstanding communicator
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708 students enrolled
Instructed by Adam Karsh Business / Communications
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  • Lectures 32
  • Length 2.5 hours
  • Skill Level All Levels
  • Languages English
  • Includes Lifetime access
    30 day money back guarantee!
    Available on iOS and Android
    Certificate of Completion
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About This Course

Published 4/2015 English

Course Description

Grab this course at it's current discounted price before it goes back to $97 soon!

For the better part of every day, we are communicating to and with others. Whether it's the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look you give the cat, it all means something.

The How To Improve Communication Skills course will help learners understand the different methods of communication and how to make the most of each of them. Learning how to improve communication skills will provide a great benefit for individuals as well as any organization and its employees. Improving communication skills will trickle down throughout the organization and positively impact everyone involved.

Learning Objectives:

  • Understand what communication is
  • How to improve communication skills
  • Identify effective communication skills
  • communication in the workplace
  • Identify ways that communication can happen
  • Identify barriers to communication and how to overcome them
  • Develop their non-verbal and paraverbal communication skills
  • Use the STAR method to speak on the spot
  • Listen actively and effectively
  • Ask good questions
  • Use appreciative inquiry as a communication tool
  • Adeptly converse and network with others
  • Identify and mitigate precipitating factors
  • Establish common ground with others
  • Use “I" messages

What are the requirements?

  • No prior knowledge is required to fully benefit from this course

What am I going to get from this course?

  • Understand what communication is
  • Identify ways that communication can happen
  • Identify barriers to communication and how to overcome them
  • Develop their non-verbal and paraverbal communication skills
  • Use the STAR method to speak on the spot
  • Listen actively and effectively
  • Ask good questions
  • Use appreciative inquiry as a communication tool
  • Adeptly converse and network with others
  • Identify and mitigate precipitating factors
  • Establish common ground with others
  • Use “I” messages
  • How to improve communication skills
  • Identify effective communication skills
  • Understand communication in the workplace

What is the target audience?

  • Professionals wishing to create a competitive advantage through excellent communication
  • Entrepreneurs who want to leverage the power of effective communication and networking to achieve business success
  • Employees who need to work on their communication skills in the workplace

What you get with this course?

Not for you? No problem.
30 day money back guarantee.

Forever yours.
Lifetime access.

Learn on the go.
Desktop, iOS and Android.

Get rewarded.
Certificate of completion.

Curriculum

Section 1: Introduction
01:25

Workshop Objectives.

Pre-Assignment Review..

Section 2: Communication Blueprint
02:34

What is Communication?.

How Do We Communicate?.

Other Factors in Communication.

The Big Picture case study
Preview
00:39
Q&A - The Big Picture
10 pages
04:58

An Overview of Common Barriers.

Language Barriers.

Cultural Barriers.

Differences in Time and Place.

Understanding Communication Barriers case study
Preview
00:37
Q&A - Understanding Communication Barriers
10 pages
02:59

The Power of Pitch.

The Truth about Tone.

The Strength of Speed.

Paraverbal Communication Skills case study
00:44
Q&A - Paraverbal Communication Skills
10 pages
03:51

Understanding the Mehrabian Study.

All About Body Language.

Interpreting Gestures.

Non-Verbal Communication case study
00:38
Q&A Non-Verbal Communication
10 pages
02:45

S = Situation.

T = Task.

A = Action.

R = Result.

Summary.

Speaking Like a STAR case study
00:37
Q&A - Speaking Like a STAR
10 pages
04:28

Seven Ways to Listen Better Today.

Understanding Active Listening.

Sending Good Signals to Others.

Listening Skills case study
00:38
Q&A - Listening Skills
10 pages
03:47

Open Questions.

Closed Questions.

Probing Questions.

Asking Good Questions case study
00:41
Q&A - Asking Good Questions
10 pages
02:14

The Purpose of AI

The Four Stages.

Examples and Case Studies.

Appreciative Inquiry case study
00:38
Q&A - Appreciative Inquiry
10 pages
05:00

Level One: Discussing General Topics.

Level Two: Sharing Ideas and Perspectives.

Level Three: Sharing Personal Experiences.

Our Top Networking Tips.

Mastering the Art of Conversation case study
00:43
Q&A - Mastering the Art of Conversation
10 pages
04:26

Understanding Precipitating Factors.

Establishing Common Ground.

Using “I” Messages.

Advanced Communication Skills case study
00:39
Q&A - Advanced Communication Skills
10 pages
Section 3: Conclusion
Wrapping Up
00:22

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Instructor Biography

Adam Karsh, Qualified Psychologist | Personal Development Coach

Adam Karsh is a qualified psychologist. Before he changed career to psychology and personal development Adam worked for 10 years training and coaching employees in some of the largest global financial institutions in the world. His mission is to deliver maximum learning value to students interested in improving or acquiring key soft skills such as communication, leadership, management, productivity, emotional intelligence, well-being, problem solving, creativity, conflict resolution and other intangible skills.

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