Clear communication isn't always as easy as it sounds. This course will help you express your ideas in traditional genres as well as digitally. You'll also learn how to communicate to create lasting change in your organization: successfully engage the people who have to respond to the initiative.
Course 1: Write for Business & To Be Understood
Write for your busy readers by following best practices to craft clear & concise documents.
Course 2: Write Effective emails
Your email messages say more than you think; write your way to the top with effective emails.
Course 3: Close the Communication Loop
Design a communication plan that makes sure your change initiative gets put into action.
Developed by instructors who write professionally, this three course bundle covers everything from practical tips for pesky grammar rules to guidelines for connecting with your audience. Each component is designed to be completed in short time allotments, or all at once, to suit your schedule. It will take approximately 1 hour to complete the entire bundle.
Different tones are required for different situations. Articulate what you want your writing to accomplish & arrange your information to emphasize these goals & set the proper tone.
Here's a workplace scenario to try out. How would you revise this communication for tone?
The English language has more than 1 million words so, how do you choose? Use the 3 S's of word choice to help you craft your content.
One way to make sure communication happens is to think like your reader. Take a look at these examples & select the options you would use to communicate effectively.
Your job is to make it easy for your reader to understand your message. Follow these guidelines to put your words & phrases in the best order to make your meaning clear.
Punctuation is another way to organize for understanding. Use these simple strategies to make sure punctuation helps clarify meaning.
Some types of punctuation create more anxiety than others. Follow Suzannah Windsor Freeman's tips to stop thinking about the rules & start thinking about what you know.
Consider this final piece of advice on choosing the best register for your audience so that you can effectively write for business & be understood.
Use the tips & tools in this printable PDF to help you write for business & be understood.
Assess your readiness to write for business & be understood. You need 80% to pass.
In today's world, social & business lines get blurred and it can be easy to miscommunicate. Learn how to communicate effectively & professionally in the digital world.
Practice your knowledge of which expressions are casual, semi-formal & formal & think about the messages these expressions send.
To write effectively & prevent miscommunication, you need to start with a plan. Explore these 3 steps to make a good impression.
It's better to be over-prepared when it comes to communication. Dive in with Kathy Gentile to expand your knowledge of the 3 previous steps & gain further knowledge on what to consider before pressing “send.”
There are several instances where it's best to avoid email conversations. Learn about a few situations where you might want to think twice before using your business email account for correspondence.
Digital correspondence can induce an “out of sight, out of mind” way of thinking about real-life situations. Consider the following emails & the consequences that follow.
Punctuation, correct words & usage are all details we sometimes let slip. Fine-tune your writing skills here with examples of the small stuff to consider so your reader will focus on the big stuff.
Your ultimate goal is clear writing which improves reader comprehension. Dive deeper with the Writing Center at the University of Wisconsin to refresh your grammar knowledge.
Consider this final piece of advice about effective communication on social media, too.
Use the tips & tools in this printable PDF to help you write effective emails.
Assess your readiness to write effective emails. You need 80% to pass.
Let's face it - a lot of elearning out there is downright boring. The truth is, everyone wants the skills they need to do their jobs well. That's where Eleventure comes in. It's critical, on-the-job skills people need. It's fast. It's fresh. It's action based & it's designed and developed by award winning and veteran author, presenter & trainer, Megan Torrance of TorranceLearning.
Megan brings over a decade of business consulting and project management experience to her instructional design and development work. She teaches LLAMA (Agile project management) and instructional design classes, kicks off new design projects and makes sure everyone's having a good time. Elearning guru by day, and ice hockey goaltender by night, Megan is devoted to not only delivering outstanding work, but also creating a top-notch work environment based on trust, flexibility, compassion, and fun. Megan and her team have developed elearning for a variety of industries and topics including food ingredients, industrial chemicals, medical, non-profit, human resources, sales, marketing, and IT. Megan holds a BS in Communications with an emphasis on Organizational Communication and Public Relations, and an MBA, both from Cornell University.
TorranceLearning's instructional design processes are designed to quickly focus on the desired performance and learning objectives, then make the most of visual and verbal techniques to take full advantage of the learning opportunity.