Collaboration and Emotional Intelligence
4.3 (193 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
1,017 students enrolled

Collaboration and Emotional Intelligence

Learn how to build more collaborative relationships using your emotional intelligence.
4.3 (193 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
1,017 students enrolled
Created by Robin Hills
Last updated 4/2019
Current price: $11.99 Original price: $179.99 Discount: 93% off
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This course includes
  • 1.5 hours on-demand video
  • 9 articles
  • 9 downloadable resources
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
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What you'll learn
  • Understand why a collaborative approach is beneficial in teamwork
  • Recognize why collaboration is underpinned with good emotional intelligence

  • Work with the principles and characteristics of collaboration - what works best, when and where

  • Have an insight into the various modes that can be used in collaboration
  • Understand your own collaborative style and how this helps or hinders you in collaborative working.
  • Develop strategies and ideas about how to collaborate more effectively
  • Work with multi-disciplinary teams at all levels within an organisation
  • Use emotional intelligence to collaborate with others and build emotional bonds
  • You should have an interest and understanding of emotional intelligence but no prior knowledge and experience is needed to benefit from the course.
  • A keenness to identify and understand how to work collaboratively with others towards shared goals.
  • An interest in how interactions with other people work and how to build them more effectively.

Collaboration frequently occurs in the workplace where people come together to cooperate and work on a strategic project in order that they can accomplish a common goal.  It is simply teamwork taken to a higher level and has become a more productive way of doing things.

Most often collaboration happens within fairly small teams  - functional teams, time-limited project teams or cross-functional management teams.

In effective collaboration, all people involved use their emotional intelligence well to balance emotional needs with their thinking, build authentic relationships and make good quality decisions on behalf of the organisation. Whether working with others one-to-one, in small groups or large teams, there is exemplary communication with empathy that engages hearts and minds.  This occurs at all levels of the organisation.

This course is about collaborating with others in ways that will help you to communicate more efficiently as you work to understand and work with differences that lead to effective collaboration.  In addition, the skills, processes and tools taught in this course can bring value to other aspects of your life.

The course covers all aspects of collaborative working focusing on win-win collaboration where everyone benefits. The characteristics, principles and modes of collaboration are examined to give you a much broader insight into getting the best from collaboration.  

The course, also, covers trust and how you can build trust as you work together with others.

Behavioural styles are reviewed looking at the strengths and liabilities of each. You get the opportunity to complete a questionnaire that will give you an insight to the behavioural style that you prefer to use with the chance to explore how your style can help and how it can hinder collaboration.

This course is a standalone course for anyone interested in understanding collaboration at work and how to get more from collaborative relationships.  It compliments other courses that explore emotional intelligence in more depth.

You'll receive all the information that you need and will be coached using loads of practical hints that you can use straight away.

The course is made up of a series of lectures and contains comprehensive course notes. There are a series of interactive exercises that involve some activity with other people and some reflection.

PLEASE NOTE - This course is NOT for you if you are not prepared to work through the practical activities that make up a fundamental part of the course.  Collaboration cannot be developed just by watching the video lectures.  It requires you to do some reflective thinking, to get some feedback and to discuss your development with others.  I'm afraid that you won't get the best from the course unless you are prepared to do this.

There are FIVE practical activities included within the course that are designed to help you understand collaboration and how you can improve the way in which you work with other people towards shared goals  All of them require you to engage with your collaborative team and do some work outside of the course.

This course is being continually refined and updated to ensure it remains current and relevant.

Full grammatically-correct English captions available.

Latest update - April 2019

Who this course is for:
  • This course will support the development of your emotional intelligence. It will be of interest to you if you are looking to develop collaborative relationships, work towards win-win solutions and ways to interact with others effectively.
  • This course will help you if you are regularly involved in collaborative teamwork
  • This course will be of interest to you if you are interested in developing your collaborative skills
Course content
Expand all 39 lectures 01:31:45
+ Introduction to the Collaboration and Emotional Intelligence
5 lectures 13:07

This introduction gives an brief overview of the course on Collaboration and Emotional Intelligence.

Preview 02:02

Details about this course on the Udemy platform with information about a competition to encourage you to complete the course.

Preview 02:03

A look at the learning objectives for the course.

Preview 01:32

This lesson looks at giving and receiving feedback in collaboration and how it is linked with emotional intelligence.  

Preview 07:27

This practical activity helps you, through feedback, to assess your competencies in collaborative relationships.

Practical Activity - Assess your Collaborative Competencies
+ The Role of Emotional Intelligence in Collaboration
5 lectures 13:43
Defining Emotional Intelligence

Answers to a series of Frequently Asked Questions about the subject of emotional intelligence.

Preview 00:04

This lecture gives an insight into emotions and what they mean. 

An Insight into Emotions

Emotions are experienced and expressed readily at work.  This lecture looks at how emotions can be used intelligently at work.

Emotional Intelligence at Work
Working with the Emotional Climate
+ Collaborative Working
9 lectures 21:36

This lecture introduces collaboration and looks at how assertiveness and cooperativeness work together.

Preview 03:58

This lecture looks at why character, relationships and agreements are fundamental to collaboration and looks in more detail at win - win collaboration.

Preview 05:15

How emotional intelligence relates to collaboration, particularly win-win collaboration.

Emotional Intelligence and Win-Win Collaboration

This lecture looks at the reasons for collaborating - when and why collaboration works.

Why and When to Collaborate

This lectures covers the principles and characteristics of collaboration that everyone should adhere to.

The Principles and Characteristics of Collaboration.

The levels of collaboration are how the team is set up through the structure and effort to get the best way of working together.

Levels of Collaboration

Consideration should be given to the modes of collaboration - the time and the place where collaboration occurs. The modes require different approaches.   

The Modes of Collaboration

Collaboration may not always run smoothly.  There may be issues inside the collaborative team and outside that may hinder progress.

Collaboration Difficulties

An exercise that helps you to review the role of collaboration with your current working environment.

Exercise: Collaboration within your Organisation
Emotional Intelligence and Collaboration Quiz
10 questions
+ Trust
4 lectures 08:12

This lecture looks at conflict and trust in collaboration.  It covers the factors that you need to consider that will impact upon the conflict and developing trust.

Conflict and Trust in Collaboration

In this lecture we look at trust and determine why it is important in collaboration.


Stephen R. Covey and Stephen M. R. Covey (father and son) have both produced seminal models on trust. This lecture reviews both models and looks at ways that you can work to build trust in relationships.

Building Trust

This exercise encourages you to think about the trust that you have in relationships in your personal life and at work.

If you are going to get the best out of this course, it is important that you complete this exercise!  

(I know that it is very easy to ignore this but you will not be able to assess and build trust from just watching the video lectures!)

Exercise: Your Emotional Bank Account
+ Behaviours and Collaboration
13 lectures 26:58

An introduction to this part of the course looking at behavioural preferences.  

Introduction to Behavioural Styles

This exercise gives you the chance to determine your behavioural style and, along with the rest of this Section, will help you to understand your approach to collaboration better.

If you are going to get the best out of this course, it is important that you complete this exercise!  

(I know that it is very easy to ignore this but you will not be able to assess and build trust from just watching the video lectures!)

Exercise: Assess your Behavioural Style

This lecture looks at how my attitude and behaviour influences your attitude and behaviour and the cycle of behaviour that follows. It, also, looks at communication.

Behavioural Flexibility

American psychologist and writer William Moulton Marston, in his 1928 book Emotions of Normal People introduced the prototype of the DISC profiling technique: a pair of axes producing a set of four interconnected factors. Marston originally called these four factors Dominance, Inducement, Submission and Compliance, though 'Inducement' and 'Submission' now carry the more meaningful modernised names of Influence and Steadiness.

It was during the 1940's that Marston's profiling technique came to prominence, when it was adopted by the U.S. military to help in recruitment during the Second World War. Over the following decades its simplicity and flexibility meant that it became more and more widely used across the world as a way of understanding behaviour.  It is particularly useful in understanding people's approach to working in teams and in collaboration.

Marston's Model

High Dominance has a clear idea of their ambitions and goals, as well as the directness and forcefulness to achieve those goals. It also means that people like this will tend to have a competitive attitude, and they will generally follow their own ideas rather than work co-operatively with others.

This lecture reviews the High Dominance behavioural style with particular reference to collaborative team work with some do's and don'ts when working with this style.

Preview 02:30

High Influence thrives on the attention and approval of other people, and they're more motivated by praise and appreciation than most other types.  Despite their outgoing attitude, they're often unwilling to risk causing offence, and they'll often avoid possible confrontations. In other words, while High Influence is socially confident, they tend not to be particularly assertive or forceful.

This lecture reviews the High Influence behavioural style with particular reference to collaborative team working with some do's and don'ts when working with this style.

High Influence

High Steadiness is consistent and reliable in their approach.   They prefer to operate in situations that follow established patterns, and to avoid unplanned developments.   Because of this, people with High Steadiness tend to be quite resistant to change, and will take time to adapt to new situations.

This lecture reviews the High Steadiness behavioural style with particular reference to collaborative team working with some do's and don'ts when working with this style.

High Steadiness

High Compliance likes to have a clear idea of their role, and what's expected of them, so they are far more motivated in situations that are clearly regulated and planned. In general, High Compliance is not independent by nature, and will prefer not to be left to make decisions or take actions without the support of others.

This lecture reviews the High Compliance behavioural style with particular reference to collaborative team working with some do's and don'ts when working with this style.

High Compliance
Emotional Intelligence, Collaboration and DISC

DISC works by measuring four fundamental factors in a person's behaviour, and using those four factors to describe their personality.

This lecture looks at how you can adapt your behaviour in more valid and reliable ways.  It, also, covers the ideal behaviours for you to demonstrate at work irrespective of your preferred style.

Ideal Behaviours for Ideal Interactions

A summary booklet for you to download that gives some hints and tips when working with each of the four behavioural styles.

Do's and Don'ts of each Behavioural Style

An exercise to determine the behavioural style(s) of everyone in your collaborative team.

Exercise: Behavioural Styles and Collaboration

This lecture looks at using DISC to build collaborative relationships.

Building Collaborative Relationships

This quiz is designed to test your knowledge of behavioural styles in collaboration.

Working with Behavioural Styles
10 questions
+ Review of the Course
2 lectures 05:27

The lecture reviews the course on collaboration with emotional intelligence by giving some insights around how you can facilitate effective meetings in a highly collaborative manner incorporating the DISC model.

A Review - Facilitating Collaborative Meetings

A brief overview of the learning objectives covered in the course on collaboration and emotional intelligence.

Review of the Course
+ More Resources
1 lecture 03:13

Free stuff and special offers.

More Resources and Free Stuff