Cognigy AI v3 User Training
3.9 (62 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
2,128 students enrolled

Cognigy AI v3 User Training

Understanding key concepts and editing activities in Cognigy AI
3.9 (62 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
2,128 students enrolled
Created by Derek Roberti
Last updated 7/2018
English
English [Auto-generated]
Price: Free
This course includes
  • 41 mins on-demand video
  • 2 downloadable resources
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
What you'll learn
  • Know how to perform basic tasks in Cognigy AI.
Requirements
  • Basic comfort with web-based tools.
  • Chrome Browser installed.
  • Some Javascript knowledge useful but not required.
Description

Understanding Cognigy will help you bring Conversational AI to your organization. Learn about key concepts in Cognigy such as Flows, Lexicons, Intents, Conversational Forms, Profiles and Analytics. Practice basic editing and configuration activities using the Cognigy UI. Each section includes a conceptual overview of the topic as well as a demonstration of how to use the Cognigy AI software.

Who this course is for:
  • End users of the Cognigy software who will perform basic editing of flows, lexicons and forms.
Course content
Expand all 11 lectures 41:09
+ Introduction
2 lectures 09:12

A description of the Cognigy User Interfaces

Introduction
02:41

An overview of the Cognigy User Interface including Projects, the Flow Editor, the Lexicon Editor and the Interaction Panel.

After watching the lecture, download the User Training Tutorials and complete the lab exercise for 1-A Cognigy AI. You will use these same lab materials throughout the course.

You may also download the slides for the course.

Introduction - Demo
06:31
+ Editing Flows
2 lectures 14:42

A description of basic nodes and flow editing.

Editing Flows
02:39

An introduction to node types and two Basic Nodes -- say and ynQuestion. After watching the lecture, complete the lab exercise for 1-B Editing Flows.

Editing Flows - Demo
12:03
+ Lexicons and Slots
2 lectures 04:51

A description of Lexicons & Slots.

Lexicons & Slots
01:24

Learn how to edit a Lexicon, attach it to a Flow and see its effect on found Slots. Use Expert Mode. After watching the lecture, complete lab Exercise 1-C Lexicons & Slots.

Lexicons and Slots - Demo
03:27
+ Intents
2 lectures 05:59

A description of intents. How to edit and test intents.

Intents
02:26

Learn how to create and edit Machine Learning Intents. Use intents in a flow. Attach SmallTalk intents. After watching the lecture, complete lab Exercise 1-D Intents.

Intents - Demo
03:33
+ Contact Profiles
2 lectures 05:41

A description of Contact Profiles, the Profile Editor and GDPR considerations.

Contact Profiles
02:46

Understand the Contact Profile UI and edit a Profile Schema. Use a Flow to update a Profile. After watching the lecture, complete lab Exercise 1-E Contact Profiles.

Contact Profiles - Demo
02:55
+ Analytics
1 lecture 00:44

A description of Cognigy Analytics.

Analytics
00:44