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Welcome to Climbing the Ladder: Moving from IT Pro to Manager from LearnSmart.
LearnSmart is Project Management Institute (PMI)® Global Registered Education Provider (REP 3577). This course qualifies for the above credit hours toward the PMP® or CAMP® training contact hours or toward maintaining your current certification. Thus meeting the Professional Development Unit (PDU) requirement necessary to continue their PMP® Certification or for experienced project managers wanting to brush up on their education.
This course qualifies for 5.00 PDU credit hours toward the PMP® certification from PMI.®
LearnSmart's Coaching with Confidence video training course teaches the importance of communication, leadership, and a way of thinking that others feel compelled to follow. Students will learn that it's not what coaches are, but what coaches do that has the most value. Coaching with Confidence contains all the essentials that people need to be the best coaches they can be – for themselves, and for their teams.
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PMI, PMP, and CAMP are a registered trademarks of the Project Management Institute, Inc.
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Desktop, iOS and Android.
Certificate of completion.
|Section 1: Pre-Assessment|
|Section 2: Introduction|
Introduction to Coaching with ConfidencePreview
A Coaching ScenarioPreview
Meet the PlayersPreview
|Section 3: The Concept of Coaching|
Coaching and BusinessPreview
Foster the PeoplePreview
The Definition of Coaching
Understanding Your Abilities
|Section 4: Emotion and Needs|
What's My Motivation?
Types of Coaching
Chapter 1-4 Quiz
|Section 5: Psychological Principles|
Knowledge is Power
Hierarchy of Needs
Maslow in Business
Steve and Jeff at Work
Strengths and Weaknesses
|Section 6: Habits, Good and Bad|
Operant Conditioning in the Workplace
Building the Mentoring Relationship
Listening and Trust
Different Types of Trust
|Section 7: Communication|
The Process of Communication
Communication vs. Understanding
Communicating in Person
Active Listening, Part II
Active Listening, Part III
Active Listening, Part IV
The Bonding Process
|Section 8: Boundaries|
Difficult to Motivate
The Five-Year Plan
Chapter 4-7 Quiz
|Section 9: Thinking and Learning|
About the Brain
Learning Styles in Action
|Section 10: Strengths and Weaknesses|
|Section 11: Putting it Together|
Complete Learning Plan
Coming to an End
Tips and Tricks
Chapter 8-10 Quiz
|Section 12: Final Exam|
LearnSmart has served the learning community with high-quality professional skills and IT certification training since 1997. In that time, the company has helped thousands earn career-related certifications from respected vendors, such as Project Management Institute (PMI)®, Cisco, Microsoft, CompTIA, Oracle, and EC-Council. LearnSmart offers over 1,000 courses covering IT, project management, administrative, HR, and workplace safety topics. With a rapidly growing clientele of individuals and corporations, LearnSmart serves a broad range of Fortune 500 companies to universities, as well as government institutions and the armed forces.
LearnSmart is able to meet diverse career and learning needs through its extensive selection of training. LearnSmart uses industry experts to give learners the most up-to-date content in a video format as well as training resources including; reference tools, pretests, study guides and labs. For more information about how we can help pinpoint and solve your individual or multi-user training challenges.
PMI is a registered trademark of the Project Management Institute, Inc.