Coaching Employees For Higher Performance
4.1 (81 ratings)
Instead of using a simple lifetime average, Udemy calculates a course's star rating by considering a number of different factors such as the number of ratings, the age of ratings, and the likelihood of fraudulent ratings.
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Coaching Employees For Higher Performance

How to Better Coach Your Employees To Higher Performance & Productivity
4.1 (81 ratings)
Instead of using a simple lifetime average, Udemy calculates a course's star rating by considering a number of different factors such as the number of ratings, the age of ratings, and the likelihood of fraudulent ratings.
343 students enrolled
Created by Adam Karsh
Last updated 6/2017
English, Simplified Chinese
Current price: $10 Original price: $75 Discount: 87% off
5 hours left at this price!
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  • 1 hour on-demand video
  • 1 Article
  • 19 Supplemental Resources
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
What Will I Learn?
  • Understand the meaning of coaching, mentoring and the GROW model.
  • Identify and set SMART goals
  • Learn the steps for defining the current state of your employee’s situation.
  • Learn the steps necessary in identifying options for your employee and turn them into a plan.
  • Master the steps in developing a preliminary plan and getting your employee motivated to accomplish that plan
  • Understand the difference between mentoring and coaching, using both to enable long-term development through a positive relationship with your employee.
View Curriculum
  • Students should know that many of the techniques of coaching and mentoring presented in the course require a structured approach over a certain period of time for maximum results

A coach tutors or instructs a person to achieve a specific goal or skill. In baseball, a batting coach only focuses on the mechanics of hitting the ball. They spend time instructing the hitter how to change their swing to improve their performance. They give exercises and goals to the hitter that target the swing of the bat.

In the office environment, you may see similar coaches helping others improve a skill. They may be sales coaches or customer service coaches. No matter what the area of focus is, a coach specializes on improving one or two areas of development at a time.

Mentoring has a different purpose and goal. Mentoring is the act of guiding, counseling, and supporting. This is vastly different from coaching. It is fundamentally teaching. However, the objective is slightly different.

Mentorship is more voluntary in nature and is less formal than coaching. The mentor and protégé endeavor on a broad development goal like becoming a leader. Mentoring encompasses many complex areas of development.

This Udemy course will show you how to better coach your employees to be high performers. Coaching is a process of relationship building and setting goals. How well you coach relates directly to how well you are able to foster a great working relationship with your employees through understanding them and strategic goal setting.

An easy-to-understand coaching model taught in this course will guide you through the coaching process. Prepare yourself to change a few things about yourself in order to coach your employees to a higher performance.

Who is the target audience?
  • This course is ideal for business owners, managers, team leaders and supervisors who manage employees
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Curriculum For This Course
First Things First
4 Lectures 07:37

  • Workshop Objectives
Preview 02:05

  • What is Coaching?
  • What is Mentoring?
  • Introducing the GROW Model
Preview 04:16

The Blueprint
16 Lectures 42:49
  • Goals in the context of GROW
  • Identifying Appropriate Goal Areas
  • Setting SMART Goals
Preview 06:27

Module 3 Case Study

  • Getting a Picture of Where You Are
  • Identifying Obstacles
  • Exploring the Past
Understand the Realities

Module 4 Case Study

  • Identifying Paths
  • Choosing Your Final Approach
  • Structuring a Plan
Developing Options

Module 5 Case Study

  • Creating the Final Plan
  • Identifying the First Step
  • Getting Motivated
Wrapping it All Up

Module 6 Case Study

  • What is Trust?
  • Trust and Coaching
  • Building Trust
The Importance of Trust

Module 7 Case Study

  • The Feedback Sandwich
  • Providing Constructive Criticism
  • Encouraging Growth and Development
Providing Feedback

Module 8 Case Study

  • Common Obstacles
  • Re-Evaluating Goals
  • Focusing on Progress
Overcoming Roadblocks

Module 9 Case Study

  • How to Know When You've Achieved Success
  • Transitioning the Coachee
  • Wrapping it All Up
Reaching the End

Module 10 Case Study
4 Lectures 08:33
  • The Basic Differences
  • Blending the Two Models
  • Adapting the GROW Model for Mentoring
  • Focusing on the Relationship
How Mentoring Differs from Coaching

Module 11 Case Study


Additional Resources
About the Instructor
Adam Karsh
4.1 Average rating
2,472 Reviews
16,592 Students
54 Courses
Qualified Psychologist | Personal Development Coach

Adam Karsh is a qualified psychologist. Before he changed career to psychology and personal development Adam worked for 10 years training and coaching employees in some of the largest global financial institutions in the world. His mission is to deliver maximum learning value to students interested in improving or acquiring key soft skills such as communication, leadership, management, productivity, emotional intelligence, well-being, problem solving, creativity, conflict resolution and other intangible skills.