Coaching Course: Develop Effective Communication Skills Pt.1
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Coaching Course: Develop Effective Communication Skills Pt.1

Develop effective verbal and non-verbal communication skills: Part 1
0.0 (0 ratings)
Instead of using a simple lifetime average, Udemy calculates a course's star rating by considering a number of different factors such as the number of ratings, the age of ratings, and the likelihood of fraudulent ratings.
0 students enrolled
Created by DioPACT Learning
Last updated 6/2017
English
Price: $140
30-Day Money-Back Guarantee
Includes:
  • 35 mins on-demand video
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
What Will I Learn?
  • Identify various barriers to communication among staff taking into account diversity issues
  • Demonstrate active listening by using both verbal and non-verbal signs of attentive or active listening
  • Identify and demonstrate effective body language using non-verbal communication techniques
  • Demonstrate appropriate use of tone of voice to support the message being delivered
  • Ask open questions using the TED technique
  • Use appropriate communication techniques and tools to suit the different communication styles of people in both formal and informal settings
View Curriculum
Requirements
  • Proficient in written and spoken English
Description

***This course is only available for purchase for Singapore-based learners as part of a SkillsFuture coaching bundle. Enrolling in this course without purchasing the entire "Becoming an effective communicator at work" bundle will not provide you access to the offline coaching bundle.***

This course consists of 2 sessions, consisting of engaging and meaningful group activities that aim to help learners apply and reinforce the skills they will pick up. 

It is also a highly interactive & comprehensive course that is targeted at staff who wish to effectively communicate with their team members in their companies. Those who regularly deal with clients and customers in their course of work will also find this course useful.

This is the first part of the course which focuses on non-verbal communication, emphasizing the importance of body language and active listening.  Learners will also learn what the common barriers to effective communication are and how to overcome them.

Learners will discuss in groups and work together to apply what they have learnt via case studies and role-play activities, receiving feedback from the instructor whilst doing so.


Who is the target audience?
  • Educational level: Secondary & Diploma level
  • Preferably individuals working as front-line staffs, supervisors and managers
  • Also useful to people in small businesses or self-employed workers
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Curriculum For This Course
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Introduction
6 Lectures 34:39



Learning Style 1
10:34

Bloom Taxonomy
06:33

Threshold Concept
05:34
About the Instructor
DioPACT Learning
4.8 Average rating
11 Reviews
65 Students
22 Courses
We make learning easy

Dioworks is an e-learning design company focused on using technology as enablers to make learning easy, engaging and effective. Premised on innovative designs, pedagogy and research, we provide quality learning experiences for learners globally. Dioworks offers bespoke solutions for organisations to integrate learning, training and assessment of work-based competencies via blended learning strategies. Specifically, we combine the strengths of Classroom-Facilitated Learning, Massive Open Online Courses (MOOCs) in partnership with UDEMY Inc, and our "Kinetic Coach" automated response training solution to achieve learning outcomes.