25-Jan-17 Update: All technical and other errors corrected. A 47 page booklet on process analysis and improvement techniques added.
Process mapping is first step to any initiative on Business Process Management (BPM), Process Excellence, Operational Excellence, Process Re-engineering, Quality Improvement and Lean Six Sigma.
By being Certified as Business Process Mapping Associate, you will be able to map any business process, define company-wide process landscape, identify opportunities for process improvement, understand the complete life cycle of process mapping, learn difference between process, work, activity, function, understand what is value added activity.
You will also learn how to map any process using only four symbols. A detailed walk through of real life case study will ensure you to get in-depth knowledge of process mapping and apply in your real business scenarios.
This quiz tests your understanding of process.
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