Certified Business Process Mapping Associate
3.0 (34 ratings)
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193 students enrolled
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Certified Business Process Mapping Associate

The complete guide to map any business process.
3.0 (34 ratings)
Instead of using a simple lifetime average, Udemy calculates a course's star rating by considering a number of different factors such as the number of ratings, the age of ratings, and the likelihood of fraudulent ratings.
193 students enrolled
Created by Lateral Skills
Last updated 1/2017
Current price: $10 Original price: $200 Discount: 95% off
5 hours left at this price!
30-Day Money-Back Guarantee
  • 3 hours on-demand video
  • 1 Article
  • 8 Supplemental Resources
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
What Will I Learn?
  • Learn How to Map Any Process in Nine Steps
  • Understand practical definition of process which you can ALWAYS apply
  • Differentiate process from work, activity, task and function
  • Understand different Process Types, Levels in Process Mapping and Process Taxonomy
  • Learn four stages of Process Mapping Life Cycle
  • How to perform process gap analysis and identify process improvent opportunity using our UNIQUE funnel
  • Know minimum number of Process Mapping Symbols required to map any process
  • Know different Techniques used during Process Mapping
  • Get detailed walkthrough of Real life Case Study
View Curriculum
  • Open mind to learn
  • This course does NOT require any pre-requisites

25-Jan-17 Update: All technical and other errors corrected. A 47 page booklet on process analysis and improvement techniques added.


Process mapping is first step to any initiative on Business Process Management (BPM), Process Excellence, Operational Excellence, Process Re-engineering, Quality Improvement and Lean Six Sigma.

By being Certified as Business Process Mapping Associate, you will be able to map any business process, define company-wide process landscape, identify opportunities for process improvement, understand the complete life cycle of process mapping, learn difference between process, work, activity, function, understand what is value added activity.

You will also learn how to map any process using only four symbols. A detailed walk through of real life case study will ensure you to get in-depth knowledge of process mapping and apply in your real business scenarios.

Who is the target audience?
  • This course is for those professionals who aim to grow their career, transform their processes, significantly improve productivity
  • Anyone who desire to improve process outcome
  • Professionals from any industry will benefit from this course
  • This course does NOT require any prior experience
Compare to Other Process Mapping Courses
Curriculum For This Course
47 Lectures
What is Process Mapping
3 Lectures 06:35
Process Map and Process Mapping Defined

Benefits of Process Mapping

Types of Map in Business Process Improvement
Example of Process Map
2 Lectures 07:38
Simple Example of Process Map

Example of Real Business Process Map
What are types of Business Processes
2 Lectures 06:36
Different Types of Business Processes

Management, Core and Support Processes

This quiz tests your understanding of process.

What is a Process
10 questions
What is Process Hierarchy
5 Lectures 21:41
What is Process Hierarchy

Level 1 to Level 5 Processes and Their Purpose

Examples of Level 1 to 5 Processes

How to decide no. of levels and Approach to Process Mapping

Process vs Function
What is Process Taxonomy
2 Lectures 08:25
Defintion of Process Taxonomy

Benefits and additional Examples of Process Taxonomy
Process Mapping Life Cycle
2 Lectures 05:40
Four Stages of Process Mapping Lifecycle

Process Improvement vs Process Mapping Lifecycle
Process Mapping Symbols & Template
3 Lectures 08:40
Minimum Symbols to Map a Process

Basic Symbols Required to Map Any Process

Process Mapping Template
Stage 1: Map As-Is Process
10 Lectures 50:32

Setup & Kickoff

Identify Processes

Select the Process

Define the Process

Map Primary Process and Activity

Map Alternate Paths

Map Inspection Points

Verify and Validate Process Map

Obtain Sign-off and Archive Process Map
5 More Sections
About the Instructor
Lateral Skills
3.0 Average rating
34 Reviews
193 Students
1 Course
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