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Process mapping is first step to any initiative on Business Process Management (BPM), Process Excellence, Operational Excellence, Process Re-engineering, Quality Improvement and Lean Six Sigma.
By being Certified as Business Process Mapping Associate, you will be able to map any business process, define company-wide process landscape, identify opportunities for process improvement, understand the complete life cycle of process mapping, learn difference between process, work, activity, function, understand what is value added activity.
You will also learn how to map any process using only four symbols. A detailed walk through of real life case study will ensure you to get in-depth knowledge of process mapping and apply in your real business scenarios.
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Certificate of completion.
|Section 1: Getting Started|
About CBPM-Associate CertificationPreview
Course Objective and Certification ProcessPreview
|Section 2: What is Process|
Ideal Definition of ProcessPreview
Practical and Visual Definition of ProcessPreview
Process vs Work vs Activity vs TaskPreview
What is Value Added Activity
|Section 3: What is Process Mapping|
Process Map and Process Mapping Defined
Benefits of Process Mapping
Types of Map in Business Process Improvement
|Section 4: Example of Process Map|
Simple Example of Process Map
Example of Real Business Process Map
|Section 5: What are types of Business Processes|
Different Types of Business Processes
Management, Core and Support Processes
|Quiz 1||10 questions|
This quiz tests your understanding of process.
|Section 6: What is Process Hierarchy|
What is Process Hierarchy
Level 1 to Level 5 Processes and Their Purpose
Examples of Level 1 to 5 Processes
How to decide no. of levels and Approach to Process Mapping
Process vs Function
|Section 7: What is Process Taxonomy|
Defintion of Process Taxonomy
Benefits and additional Examples of Process Taxonomy
|Section 8: Process Mapping Life Cycle|
Four Stages of Process Mapping Lifecycle
Process Improvement vs Process Mapping Lifecycle
|Section 9: Process Mapping Symbols & Template|
Minimum Symbols to Map a Process
Basic Symbols Required to Map Any Process
Process Mapping Template
|Section 10: Stage 1: Map As-Is Process|
Nine Steps to Map As-Is ProcessPreview
Setup & Kickoff
Select the Process
Define the Process
Map Primary Process and Activity
Map Alternate Paths
Map Inspection Points
Verify and Validate Process Map
Obtain Sign-off and Archive Process Map
|Section 11: Case Study|
Case Study Setup and Kick-off
Identify and Select Process
Define and Map Primary Process
Map Alternate Paths and Inspection Points
Validate Process Map and Obtain Sign-off
|Section 12: Stage 2: Analyze Process Gap and Identify Opportunity|
Basics of Analyzing Process Gaps
Details of Each of ESCAP-R Funnel
|Section 13: Stage 3: Map To-Be Process|
Guideline to Map To-Be Process
|Section 14: Stage 4: Implement Improvement Projects|
Guideline To Implement Process Improvement Projects
|Section 15: Process Mapping Techniques|
Data Gathering Techniques in Process Mapping
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