Case Management 101: Advocate, Educate, and Invoke Change
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Case Management 101: Advocate, Educate, and Invoke Change

Learn Effective Non-Clinical Tactics to Guide Your Clients to Adequate Care Edition 1: Developmental Disabilities
5.0 (3 ratings)
Instead of using a simple lifetime average, Udemy calculates a course's star rating by considering a number of different factors such as the number of ratings, the age of ratings, and the likelihood of fraudulent ratings.
7 students enrolled
Created by Laketria Venzant
Last updated 12/2016
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Current price: $10 Original price: $65 Discount: 85% off
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  • 2 hours on-demand video
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
What Will I Learn?
  • Learn effective job tactics and skills in order to become a more efficient case manager.
  • Use case scenarios as your guide to providing adequate care to your clients.
  • Learn how to familiarize yourself with appropriate tactics to maintain a healthy relationship with other working professionals.
  • Learn important skills and tips to assist you with handling repetition.
  • Learn basic tips for working with individuals diagnosed with developmental disabilities.
View Curriculum
  • Case Management 101 has supplemental material available on Amazon and Barnes & Noble.
  • All lectures follow the table of contents in the book.
  • Supplemental text is recommended but not required.

This course was created to assist those that are interested in working in case management at a bachelors/masters level. The content was created to reassure the students that although you may see case manager positions available in the workforce for RN/LPN professionals; it is also a profession for others. Bachelors/Master level social work, psychology, or counseling graduates are eligible to work with individuals diagnosed with developmental disabilities. 

This course is divided into two courses and will take approximately 4-5 hours and supplemental text is available on Amazon and Barnes & Noble. The curriculum is based off of the supplemental text and it follows the table of contents.  

Additional Case Scenarios Are Not Available in the Supplemental Text.

Good Luck and always... Advocate, Educate, and Invoke Change.-Tranquil Artistry LLC.

Who is the target audience?
  • This Case Management 101 course is meant for college graduates that are looking to start a career in case management for the first time.
  • Individuals that have a bachelors or masters level of education in social work, psychology, health & human services, and counseling.
  • Individuals seeking employment in case management or support coordination agencies.
  • This course is NOT suited for those that have yet to complete a bachelors level of education in the fields mentioned above. You are more than welcome to enroll in this course if you are expecting to graduate and are interested in this field.
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Curriculum For This Course
9 Lectures
Introduction to Case Management 101
1 Lecture 09:10

After the completion of this lecture students will be able to understand the objective, guidelines, table of contents, needed supplemental text, and more.  

Preview 09:10

This quiz is to test your prior knowledge about case management. Although, you have yet to work as a case manager; you may know the answers to the questions. 

Take your time there is no rush to answer the question. 

The quiz consist of 10 questions.

Good Luck!!!

Course 1 Beginner Quiz
10 questions
Chapter 1: New Employee: What Are You Bringing to the Table?
1 Lecture 19:43

After completing Lecture 2 (Chapter 1) students will learn about what personal attributes to have before starting their career as a case manager and what educational/work history will increase your chances of being hired.

Preview 19:43
Understanding Your Population
1 Lecture 20:54

After completing Lecture 3 (Chapter 2) students will learn various ways to understand the population you will be serving. In this chapter we will discuss familiarizing yourself with the client, diagnosis, their independence, and caregiver. We will also discuss tips for working with caregivers and preparing them to deal with their aging loved ones.

Chapter 2 Video
Picking Up Where They Left Off
1 Lecture 19:40

In Lecture 4 (Chapter 3) we will discuss the beginning process for picking up where the last case manager left off. We will discuss their desk which now has become your mess, paperwork, creating a system, deadlines, and policy and procedure with your new clients. In this lecture I discuss my secret to success with case management. 

Chapter 3 Video
Expecting the Unexpected: Unrealistic Goals and Your Attempt to Reach Them
1 Lecture 09:21

In Lecture 5 (Chapter 4) we will discuss expecting the unexpected and how to always expect changes within case management. You can experience changes within the clients on your caseload, agency, and government/federal funding. 

Chapter 4 Video
Networking: Community Supports & Resources
1 Lecture 15:42

In Lecture 6 (Chapter 5) you will learn about networking for your client. We will discuss the Freedom of Choice, surrounding resources, online resources, activity notifications, and resources for the client's caregiver. This lecture helps you understand the importance of engaging in professional socializing for the betterment of you client. 

Chapter 5 Video
Staying Focused: Office Etiquette
1 Lecture 12:44

In Lecture 7 (Chapter 6) we will discuss staying focus within the office setting. Anyone can be easily distracted to avoid doing their job. We will talk about socializing in the office and bad socializing skills to avoid while being in public places. 

Chapter 6 Video
Mid Book Recap: Important Points
1 Lecture 03:27

In Lecture 8 (Chapter 7) we are at the mid point of the supplemental text. In this chapter we will discuss important points that were expressed during the first 6 lectures. 

Chapter 7 Video: Mid Book Re-Cap
Case Management 101: End of Course 1
1 Lecture 05:17

Lecture 9 (Not Included In the Supplemental Text) will give you a chance to understand the reason to continue to Course 2. Course 2 covers how you can apply the information from Course 1 and increase your application skills through case scenarios. 

Lecture 7.5 Reasons to Continue to Course 2 Video

This quiz is to assess your knowledge about Course 1. All questions are related to information provided during the course. This quiz is also to prepare you for the next course. Course 2 is where we provide more case scenarios and application to everything we discussed in Course 1. 

Take Your Time. No Rush.

20 Questions

Please provide feedback about the course as well as the quiz.

See You In Course 2 and Let Put What We Learned to Work!!!!

Good Luck!!!!

Course 1 Lectures 1-6 Quiz
20 questions
About the Instructor
Laketria Venzant
5.0 Average rating
3 Reviews
7 Students
1 Course
Case Management 101

Laketria Venzant is a natural advocate for those with intellectual disabilities. She has prior work experience in the field of case management for clients with developmental disabilities as well as those that are diagnosed with HIV/AIDS. Now she has written her first case management book to reflect her passion for assisting others. She knows that providing adequate care to clients in need can become difficult for case managers. So she wanted to use this book as a guide to walk you through the unexpected events that could possibly happen on the job. She's straight to the point and refuses to put "fluff" in her work. She believes in making her book an easy read in order for you the reader to be able to apply the tactics within the book and get ready to work with your clients. Join her by reading her first book or by emailing her at the email below.