The Most Crucial Workplace Skills You Need to Have -Basics
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The Most Crucial Workplace Skills You Need to Have -Basics

For recent graduates, new hires, and junior staff in the global workplace. Get the skills 21st century employers expect.
4.9 (7 ratings)
Instead of using a simple lifetime average, Udemy calculates a course's star rating by considering a number of different factors such as the number of ratings, the age of ratings, and the likelihood of fraudulent ratings.
530 students enrolled
Last updated 7/2017
English
Current price: $12 Original price: $75 Discount: 84% off
3 days left at this price!
30-Day Money-Back Guarantee
Includes:
  • 1 hour on-demand video
  • 10 Articles
  • 8 Supplemental Resources
  • Full lifetime access
  • Access on mobile and TV
  • Assignments
  • Certificate of Completion

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What Will I Learn?
  • Evaluate individual signature strengths and understand how those are best used at the individual and team levels.
  • Develop professional presence and confidence in the workplace.
  • Become a more effective communicator in the work environment.
  • Ask better questions and increase your ability to come up with more and better ideas.
  • Create clear, specific, and actionable goals by making a simple but effective career action plan.
  • Gain access to a variety of career boosting resources, tools, and techniques.
View Curriculum
Requirements
  • No special skills or knowledge are needed before taking this course. However it is helpful to already be working in an international environment or to have plans to someday do so.
Description

You've managed to land your very first "real" full-time job? Congratulations! Now what?

Have you ever wished that your job or workplace came with an easy guidebook to help you be more effective, get noticed (in a good way), and even promoted to the next level so you can more easily reach your long-term career goals? 

This easy to follow course will take you by the hand and help you with all the "Day 1 Basics" that you are expected to know immediately like how you should dress, behave, and act. 

We'll also take you beyond the basics so you can develop effective work habits that will help you succeed at your job, create a healthy work/life balance, and have a better understanding of your own personal strengths and how you work best.

This course was created for recent graduates, interns, new hires, junior staff, or any employee looking to boost their skills at the office and in the global workplace


Let us help you succeed at work. By the end of this course you will be able to:

  • Evaluate individual signature strengths and understand how those are best used at the individual and team levels.
  • Develop professional presence and confidence in the workplace.
  • Become a more effective communicator in the work environment.
  • Ask better questions and increase your ability to come up with more and better ideas.
  • Create clear, specific, and actionable goals by making a simple but effective career action plan.
  • Gain access to a variety of career boosting resources, tools, and techniques.


Join American University of Myanmar Professors, Kristen Palana, MFA and Dr. Luisa Glascock, PhD who lead this course based on their live training sessions with the young creative professionals at Mango Group Myanmar as well as senior managers from the UN's World Food Programme Myanmar in 2017. 

Both Professors also have decades of experience guiding young people into their first jobs and helping them to make better and more informed career choices that lead to a more balanced and fulfilling life.

New bonus lectures and resources will continue to be added and timely advice will be provided in the discussion forum. We love to help and always respond to inquiries and discussions ASAP.

Please Note: All students who enroll in this course also will receive periodic free and discounted access to our other top-rated current and upcoming courses.

You have a 30-day, 100% money-back guarantee with no questions asked so you have nothing to lose. We make ourselves available so you will have access to us if you have questions or need specific feedback along the way.

Empower yourself now by enrolling in this easy to follow Workplace Essentials course and join our growing learning community! Click the "Take This Course" button in the upper right corner and let's get started boosting your impact at work right away!

Who is the target audience?
  • This course is best suited for junior staff in an office environment who would like to communicate better with clients and their team, understand better how to succeed in an international work environment, and to learn skills for better work productivity and success.
  • This course will also help college students, interns, and recent graduates as they begin to navigate the work environment for the first time.
  • This course was originally custom designed for the creative professionals at Myanmar Group in Yangon, Myanmar. Myanmar is a country in transition that is just opening up to the world for the first time. Therefore this course can be helpful to anyone just starting out in their career or to someone coming into contact with an international workplace environment for the very first time.
Compare to Other Career Development Courses
Curriculum For This Course
32 Lectures
01:21:35
+
Introduction and Welcome. Meet Your Instructors (Kristen and Luisa)
2 Lectures 04:41

Welcome to this course. Here we will tell you a bit about what we are going to cover, what you can expect to take away from this course, and a little bit about your professors. 

As we go though the course, please remember that you can start a new discussion by clicking on the "Q&A" button. You can also contact us by sending a private message. 

Many lessons also have additional resources like links, PDF files, and more. If you have a suggestion for a future lesson or even entire course, please do let us know. Thanks!

Preview 02:47

Thanks so much for joining us in this course! In this lecture we'll talk more about the best way to get the most out of it.

Preview 01:54
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Workplace Etiquette: Basic Training For Top Workplace Essential Skills
6 Lectures 16:38

This lesson will introduce you to the world of workplace etiquette, also known as business protocols. These are the things expected in most work environments from your first day on the job. In the following lessons we'll discuss ways to shine and excel at workplace etiquette.

Introduction to Workplace Etiquette -To Your Success
01:27

This lecture is all about knowing what to wear (and what not to wear) in the workplace environment as well as the importance of developing good professional presence. 

Master Professional Presence and Dress For Success
03:05

In this lesson, we will focus on discovering both the written and unwritten rules of your new workplace. By having a strong understanding of the office culture at your place of employment, you'll have a much easier time working more efficiently and being noticed (in a good way.) It's also important to learn if this office culture is a good or bad fit for you.

Preview 02:52

Here are our top essential tips so that email stays your friend and never becomes your enemy at work and beyond.

Email Culture
03:02

This lecture will help you succeed in your first meetings and beyond. We'll get into important meeting do's and don'ts as well as ways to maximize your precious time while working together with your team.

Meeting Etiquette
02:20

It's time to get social! Believe it or not, being social at work can actually be one of the smartest things you do for your career. Did you know that the people who are most likely to be noticed (in a good way) and promoted are also the ones who provide the most social support at work? Let's talk about this a bit more in this lesson so you can shine better at the office.

Getting Social: What is Work Networking and How it Can Help Your Career
03:52
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Discovering and Acting on Your Own Strengths
6 Lectures 09:34

This lesson will enable you to learn what your top signature strengths are.

After completing this lesson, please visit the VIA Institute on Character (The link is included in the resources for this lesson.) Register for free and take their 15 minute survey to see your results.

Now that you have a list of your top Signature Strengths, how can you use them more in your personal and professional life? Please share your top strengths and some of your ideas in the discussion Forum.   

NOTE: Students who use their signature strengths have higher GPAs and fewer absences (Harter, 1998). Employees who have the opportunity to use their top strengths and work every day report greater job satisfaction and 38% higher productivity levels (Gallup, 2005).


VIA Strengths Survey
01:23

In this lesson we'll continue to focus on your unique strengths, this time learning more about your unique personality traits. 

By better understanding your signature strengths and unique personality traits, you can find ways to use your unique qualities at work or perhaps even change the type of work you do so you are using more of your natural strengths and talents every day.

Personality Traits
04:27

ACTIVITY. Personality Traits
00:05

According to Howard Gardner (1983), individuals can demonstrate their intelligence in a variety of ways. Instead of thinking of intelligence as one talent or power, Gardner originally proposed seven ways of intelligences, that determine a preferred way of learning as well. By becoming aware of how we learn, we can maximize our potential for productivity. Let's explore about learning styles in a variety of settings.

Learning Styles
01:25

In this activity, you will discover more about your preferred learning style(s). We'll give you important questions to ask yourself so you can understand how you might better succeed at work and at home by catering to your dominant learning style.

ACTIVITY. Learning Styles
01:16

Appreciative Inquiry is a process for evaluating a person or company based on their strengths. The idea is not to go searching for weaknesses, but rather to identify strengths so that they can be duplicated and enhanced.

Please download the PDF to learn how the power of focusing on the
positive can benefit both individuals and organizations. This article
helped to set the foundation for our entire course.

Introduction to Appreciative Inquiry
00:58
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Becoming an Effective Communicator in your Work Environment
5 Lectures 09:02

In this lesson, you will get a rundown on the importance of being aware of cultural differences when it comes to body language and gestures.




Intercultural Communication: Body Language and Gestures
02:14

When you think about people, tasks, and places that make up your professional life, you are probably thinking about how they make you feel, how they affect the job you do individually or in group, on a daily basis. We are going to explore how you place yourself in terms of comfort, risk, and danger, when performing your job or when learning new skills and tasks.

Zones of Comfort, Risk, and Danger
01:25

ACTIVITY. Determine your comfort and danger zones
01:13

In the next section, you will explore  basic principles for providing and receiving feedback.

About Feedback
03:26

ACTIVITY. Your assertiveness on giving Feedback: Always, always / Never, Never
00:43
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Oral Presentation, Public Speaking, & Better Communication Skills
3 Lectures 08:31

In this lesson we will go over the top tips for making better public speaking presentations. We'll discuss important do's and don'ts as well as address ways you can be more effective and feel more confident.

Public Speaking Skills -Top Tips and Tricks
04:42

Everyone spends so much time working on their presentation skills, but could it actually be your bad audience skills that are holding you back at work?  We live in a distracted world where good audience and listening skills are becoming less and less common. So by fine-tuning your audience skills you will not only help out a fellow (probably nervous) public speaker, but also be seen as a good team player, responsible, and accountable by your boss and those in a position to promote you.

Preview 02:28

It is through questions that we are able to peak through doors that lead to new learning and help us to better understand an event or situation. It is through asking the right question that we may establish a powerful conversation with someone we just met, or vice versa, by asking the wrong question, we may end up confused or may lose a potential client at work.

“If I had an hour to solve a problem and my life depended on the solution, I would spend the first 55 minutes determining the proper question to ask, for once I know the proper question, I could solve the problem in less than five minutes”   (Albert Einstein, cited in the Art of Powerful Questions p. 1)

Also see the downloadable PDFs that will help you ask better and more effective questions so you can gain more clarity and get more done at work.

ACTIVITY: Learn to Ask Better Questions
01:21
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Two Sample Case Studies to Help You Be More Persuassive and Communicate Better
2 Lectures 11:53

Pay closer attention to your word choices and watch your audience engage more fully with your content. Your word choices also will help determine if people open your emails or if they will click or share your message on social media.

This is a sample lesson from Kristen's Udemy course, "Easy WordPress Challenge: How to Boost Your Website's Reach."

We decided to add this lesson here to help you learn more about the power of word choices so you can be more mindful when composing your next email, newsletter, presentation, or speech. We hope it helps!

(Case Study) Using More Powerful Words to Persuade Your Audience: Headline Tool
09:03

This is a case study from Kristen's online course, "Freelance Success For Artists." However you don't need to be a freelancer or an artist to benefit from this lecture. In essence this lesson is all about asking the right questions BEFORE getting started on a project so you can save yourself and your client/ boss time, money, and tears.

Attached here as a resource is a PDF you can use and modify to suit your own needs and to help you craft better questions.

(Case Study) The Client Whisperer: Getting Inside Your Client's Mind
02:50
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Creativity Booster: Getting More and Better Ideas (Kristen's Creativity Tips)
3 Lectures 11:42

This is a rundown on one of many effective ways to generate more and better ideas. It comes from Kristen's larger, in-depth online course called Skyrocket Your Creativity: 7 Easy Ways

Brainstorming and Creativity: The Listmaking Method
04:32

Sometimes the best way to get an idea is to NOT try to come up with an idea. This is a rundown on one of many effective ways to generate more and better ideas. It comes from Kristen's larger, in-depth online course called Skyrocket Your Creativity: 7 Easy Ways

Brainstorming and Creativity: Not Trying to Come Up With an Idea
04:21

This lesson discusses how coming up with more ideas leads to better ideas. It comes from Kristen's larger, in-depth online course called Skyrocket Your Creativity: 7 Easy Ways

Brainstorming and Creativity: Quantity Begets Quality
02:49
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Setting Clear and Actionable Goals and Measuring Progress
3 Lectures 08:24

This lesson will point you to important resources that will help you be more productive, happier, and more energetic.

Manage Your Energy Not Your Time: Productivity Rituals
00:10

You may use this format to set up personal or professional goals as we practiced in week 3.

Action Plans - Set up your goals in a doable and measurable way.
08:04

Now it's your turn. Use the downloadable templates and start crafting your own work action plan.

If you need extra help or want to share your action plan and get
feedback, please post yours in the discussion area by clicking on
"Q&A."

ACTIVITY: Create Your Own Work Action Plan and Watch Your Progress Skyrocket
00:10
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Resources and Conclusion
2 Lectures 01:42

Thank you for taking this course. In this lesson we will give you a proper send off and let you know how you can stay in touch.

Thank Your For Taking This Course. Please Review
00:42

In this lesson you can find more of Kristen's courses (free samples and discounts) as well as her books on Amazon, and how to stay in touch via social media.

Bonus Lecture: Free and Discounted Courses, Books, and More
01:00
About the Instructor
Kristen Palana
4.3 Average rating
992 Reviews
25,710 Students
19 Courses
Professor, Award-Winning Artist, & Digital Do-Gooder

My goal is to empower ordinary people to do extraordinary things.

Since 2000 I have been teaching graduate and undergraduate university students and adult learners in North America, Europe, Africa, and Asia. I currently live and work in Yangon, Myanmar (Burma) and am an Associate Professor of Digital Media at American University of Myanmar

I also lead dynamic workshops and master classes locally and internationally. Recent clients include The UN's World Food Programme (Myanmar), Addis Ababa University (Ethiopia), Mango Group (Myanmar), and The American University of Rome (Italy).

I'm an American/Portuguese multimedia artist and educator and a former tenured Associate Professor of Digital Media (2006-2016) at The American University of Rome where I also co-founded and directed its Film and Digital Media Program.

Besides teaching tens of thousands of students at Udemy and other online platforms since 2014, I'm also a Course Facilitator for the UN-mandated University for Peace (Costa Rica) through their Centre For Executive Education.

My work is exhibited internationally and online and has received a number of awards. I received my MFA from Pratt Institute in Computer Graphics and Interactive Media and also hold a BFA in Painting from Massachusetts College of Art and Design.

I love taking complex topics and making them simple. 

What can I help you with today?

Maria Luisa Glascock
4.9 Average rating
7 Reviews
530 Students
1 Course
International Education

Dr. Luisa Glasscock is formerly a school educator. Her professional experience includes teaching students, many of them English language-learners, from age four to University graduate programs in the area of Education. 

Luisa’s personal journey has taken her to live and work in various countries including Mexico, United States, Japan, Spain, China, and currently Myanmar.  She earned a BA in Psychology (Mexico), MEd in International Teaching (USA), and a PhD with a concentration in Curriculum-Instruction, and Cultural Studies in Education (USA), including a Fulbright in Japan.

Working in public and private institutions for over 30 years has led Luisa to become an effective instructor and mentor to individuals immersed in international perspectives in the work environment.  She is keen on research and issues that help individuals of future generations to continue being creative, resourceful, imaginative, and adaptable for individual advancement and collaborative work accomplishment.