Fundamentals of Business Analysis

Learn the foundations of requirements elicitation, analysis and a whole lot more!
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  • Lectures 61
  • Contents Video: 6.5 hours
  • Skill Level Beginner Level
  • Languages English
  • Includes Lifetime access
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    Available on iOS and Android
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About This Course

Published 5/2014 English

Course Description

Course Overview

This course provides everything you need to get started in your career in business analysis.

Our courses focus on how analysis is performed in the real world, and they're full of examples, case studies and lessons learned from actual Business Analysts on the job.

This is a perfect first course in any business analysis curriculum.

Syllabus

1. Business Analysis

  • Overview of Business Analysis
  • Overview of Requirements
  • Role of the Business Analyst

2. Stakeholders

  • Who are they? And why do they matter?
  • Stakeholder Interests
  • Handling Stakeholder Conflicts

3. Lifecycles

  • Systems Development Lifecycles
  • Project Lifecycles
  • Product Lifecycles
  • Requirement Lifecycles
  • Seventh Morning's Requirements Development Lifecycle

4. Forming Requirements

  • Overview of Requirements
  • Attributes of Good Requirements
  • Types of Requirements
  • Requirement Sources
  • Gathering Requirements from Stakeholders
  • Common Requirements Documents

5. Transforming Requirements

  • Stakeholder Needs Analysis
  • Decomposition Analysis
  • Additive/Subtractive Analysis
  • Gap Analysis
  • Notations (UML & BPMN)
  • Flowcharts
  • Swim Lane Flowcharts
  • Entity-Relationship Diagrams
  • State-Transition Diagrams
  • Data Flow Diagrams
  • Use Case Modeling
  • Business Process Modeling

6. Finalizing Requirements

  • Presenting – 10 Tips
  • Presenting Requirements
  • Socializing Requirements and Gaining Acceptance
  • Prioritizing Requirements

7. Managing Requirements Assets

  • Change Control
  • Requirements Tools

What are the requirements?

  • A strong desire to learn business analysis
  • Some business strategy knowledge helpful
  • No technical background required

What am I going to get from this course?

  • Learn the foundations of business analysis
  • Learn how to gather requirements from stakeholders and documentary sources
  • Learn how to analyze, diagram and model requirements
  • Learn how to present requirements effectively and gain acceptance
  • Learn how to manage requirements assets after the project is complete

What is the target audience?

  • Novice to intermediate Business Analysts
  • Professionals looking to transition into a Business Analyst role

What you get with this course?

Not for you? No problem.
30 day money back guarantee.

Forever yours.
Lifetime access.

Learn on the go.
Desktop, iOS and Android.

Get rewarded.
Certificate of completion.

Curriculum

Section 1: Overview of Business Analysis
02:40

Welcome to the course! This lecture has a little information about the instructor and his company.

03:41

This lecture provides an overview of the business analysis profession.

04:05

Why is business analysis important? Watch this lecture to find out.

03:33

What are some of the problems that Business Analysts tackle on the job?

03:32

This lecture discusses three definitions of the term "requirement."

03:49

Business analysis is a collaborative function… But who does what with respect to requirements?

02:32

Bringing it all together, a summary of the Business Analyst's role.

Section 2: Stakeholders
08:44

Stakeholders are the Business Analyst's best friends. This lecture covers the most common types.

15:28

Working with stakeholders effectively requires knowing what they need. This lecture covers their typical needs and interests.

05:55

How do you handle situations where stakeholders have conflicting interests? Can you satisfy the needs of all parties?

Section 3: Lifecycles
06:03

This lecture provides a bird's eye view of waterfall and agile methodologies.

03:11

What's a project, and what are its parts? Watch this lecture to find out.

02:50

How are products created, and how does a BA get involved? This lecture covers the lifecycle of the product.

06:04

Requirements also have lifecycles. Watch this lecture for an overview of the IIBA's requirements lifecycle model.

03:32

If you found the IIBA's model to be too dense, try Seventh Morning's RDM -- simple and easy-to-use.

Section 4: Forming Requirements
06:08

What is a requirement, and what do they look like? Find out in this lecture.

12:18

Do you want to be a good Business Analyst? Then you must write good requirements. This lecture shows you what to look out for.

10:04

This lecture covers business requirements: what they look like and where they come from.

06:53

This lecture covers user requirements, requirements for (and often from) your users.

05:40

This lecture covers functional requirements, probably the largest volume of requirements you'll write.

10:57

This lecture covers nonfunctional requirements. Overlook this type of requirement at your own risk!

05:49

Requirements come from stakeholders… but are they the only source?

09:31

Great, in-depth advice on how to conduct one-on-one interviews.

04:27

Group interviews are just like one-on-one interviews… except for all their differences. This lecture shows you how to do them effectively.

13:21

The pros and cons of different types of documents, along with the instructors advice on how to overcome their shortcomings.

Section 5: Transforming Requirements
04:52

Business Analysts don't just write requirements! Analysis itself is where the BA adds the most value. This lecture tells you why.

01:34

Thinking about stuff is the most commonly used analysis technique performed today.

01:52

Performing a stakeholder needs analysis is one of the best ways to overcome conflicting requirements. This lecture shows you the steps.

03:22

Decomposition is a critical tool for Business Analysts. This lecture shows you how to perform one (with examples).

02:36

Having trouble understanding the role of a requirement in the larger picture? Additive/subtractive analysis can help you out.

05:52

Gap analyses help you draw a roadmap to get you (and your organization) where you need to go. This lecture shows you how to do them.

03:00

If you don't know what UML and BPMN are, you need to watch this lecture.

05:52

Flowcharts are the most basic tool of the Business Analyst. This lecture shows you how to master them.

03:50

What's better than a plain old flowchart? A swim lane flowchart. Here's how you make them.

08:52

Entity-relationship diagrams help you analyze how "entities" relate to each other -- a key part of solution design. Here's how to create them effectively.

05:03

State transition diagrams are a hidden gem in the Business Analyst's toolbox. This lecture provides an introduction to the method.

09:02

Data flow diagrams are powerful tools for illustrating how data moves around the organization. This lecture shows you how to create them.

09:47

Use case modeling is one of the most commonly used tools in business analysis today. This lecture gives you a quick overview to get you started.

19:09

Business Process Modeling is a major part of many Business Analysts' jobs. This lecture introduces you to the actors, process steps, tools and information that comprise it.

Section 6: Finalizing Requirements
12:29

Ten tips for new presenters (and reminders for the rest of us).

06:43

What's the most effective way to guide your stakeholders through a requirements document?

07:50

If you just read your requirements document to your stakeholders, you'll lose their interest. This lecture gives advice on how to present each type of requirement.

10:23

Diagrams and models can be challenging to present and explain to stakeholders. Here is a case-by-case approach for each type.

06:42

How to handle the questions, answers and criticism that naturally arise during the requirements walk-through.

09:02

Going into a walk-through without discussing the requirements with key stakeholders beforehand can cause you major headaches. This lecture gives you a method for gaining their acceptance.

03:50

Prioritizing requirements is a commonly-missed task by many Business Analysts. This lecture covers a simple and effective approach to getting it done.

Section 7: Managing Requirements Assets
05:02

The job of the Business Analyst isn't over when the requirements are approved. This lecture covers some key remaining tasks.

09:24

Change control can make or break a product. Here is an overview of what you have to do post-approval.

02:49

This lecture covers two types of requirements tools with common features.

01:42

Don't skip this lecture! Here is where you will find a number of helpful resources.

Section 8: Downloads!
06:36

Here you can find all the course downloads, along with a walkthrough of the Seventh Morning requirements template.

Section 9: Scenario
01:41

Overview of the course scenario.

07:37

Here, you'll get to listen to our Business Analyst interviewing the project sponsor, plus a critique of what was done well (and not done well).

Interview with Martha
11:37
06:54

In this lecture, we'll step through the documentation process, based on the notes our Business Analyst has taken.

01:55

Quick discussion of our approach to analyzing and modeling the requirements.

03:55

In this lecture, we'll step through a stakeholder needs analysis.

03:32

In this lecture, we'll do a partial decomposition of the Product Line Sales Report.

02:53

In this lecture, we will review a swim lane flowchart that describes the scenario's process.

12:58

Walk-through of the draft requirements document. Be sure to download this from the lecture's additional resources!

02:17

Time to wrap up the scenario!

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Instructor Biography

Don Hussey, Business Analyst Training

Don Hussey serves as Managing Director of Client Service and Business Development for Seventh Morning LLC.

Prior to founding Seventh Morning, Mr. Hussey was Senior Vice President of Global Internet Strategy for a global financial institution. In this role, he drove online strategy for the private bank, oversaw all business analysis and project management for the bank’s online channel, and overhauled the way these functions were run.

Before this role, Mr. Hussey was a star Project Manager/Business Analyst with a major investment bank. There, he managed the delivery of numerous critical projects and participated on teams that reengineered the project oversight process and introduced user-focused development disciplines.

Earlier in his career, Mr. Hussey held various roles in sales and sales management, client service, operations, and technology.

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