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Fundamentals of Business Analysis

Learn the foundations of requirements elicitation, analysis and a whole lot more!
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4.2 (1,067 ratings)
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10,581 students enrolled
Created by Don Hussey
Last updated 2/2017
English English
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Includes:
  • 6.5 hours on-demand video
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
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Description

Course Overview

This course provides everything you need to get started in your career in business analysis.

Our courses focus on how analysis is performed in the real world, and they're full of examples, case studies and lessons learned from actual Business Analysts on the job.

This is a perfect first course in any business analysis curriculum.

Syllabus

1. Business Analysis

  • Overview of Business Analysis
  • Overview of Requirements
  • Role of the Business Analyst

2. Stakeholders

  • Who are they? And why do they matter?
  • Stakeholder Interests
  • Handling Stakeholder Conflicts

3. Lifecycles

  • Systems Development Lifecycles
  • Project Lifecycles
  • Product Lifecycles
  • Requirement Lifecycles
  • Seventh Morning's Requirements Development Lifecycle

4. Forming Requirements

  • Overview of Requirements
  • Attributes of Good Requirements
  • Types of Requirements
  • Requirement Sources
  • Gathering Requirements from Stakeholders
  • Common Requirements Documents

5. Transforming Requirements

  • Stakeholder Needs Analysis
  • Decomposition Analysis
  • Additive/Subtractive Analysis
  • Gap Analysis
  • Notations (UML & BPMN)
  • Flowcharts
  • Swim Lane Flowcharts
  • Entity-Relationship Diagrams
  • State-Transition Diagrams
  • Data Flow Diagrams
  • Use Case Modeling
  • Business Process Modeling

6. Finalizing Requirements

  • Presenting – 10 Tips
  • Presenting Requirements
  • Socializing Requirements and Gaining Acceptance
  • Prioritizing Requirements

7. Managing Requirements Assets

  • Change Control
  • Requirements Tools
Who is the target audience?
  • Novice to intermediate Business Analysts
  • Professionals looking to transition into a Business Analyst role
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What Will I Learn?
Learn the foundations of business analysis
Learn how to gather requirements from stakeholders and documentary sources
Learn how to analyze, diagram and model requirements
Learn how to present requirements effectively and gain acceptance
Learn how to manage requirements assets after the project is complete
View Curriculum
Requirements
  • A strong desire to learn business analysis
  • Some business strategy knowledge helpful
  • No technical background required
Curriculum For This Course
Expand All 61 Lectures Collapse All 61 Lectures 06:21:55
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Overview of Business Analysis
7 Lectures 23:52

Welcome to the course! This lecture has a little information about the instructor and his company.

Preview 02:40

This lecture provides an overview of the business analysis profession.

What is Business Analysis?
03:41

Why is business analysis important? Watch this lecture to find out.

The Value of Business Analysis
04:05

What are some of the problems that Business Analysts tackle on the job?

What Problems does it Address?
03:33

This lecture discusses three definitions of the term "requirement."

What are Requirements?
03:32

Business analysis is a collaborative function… But who does what with respect to requirements?

Who are the Participants Involved?
03:49

Bringing it all together, a summary of the Business Analyst's role.

What is the Role of a Business Analyst?
02:32
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Stakeholders
3 Lectures 30:07

Stakeholders are the Business Analyst's best friends. This lecture covers the most common types.

Who are Stakeholders, and Why do they Matter?
08:44

Working with stakeholders effectively requires knowing what they need. This lecture covers their typical needs and interests.

Preview 15:28

How do you handle situations where stakeholders have conflicting interests? Can you satisfy the needs of all parties?

Handling Stakeholder Conflicts
05:55
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Lifecycles
5 Lectures 21:40

This lecture provides a bird's eye view of waterfall and agile methodologies.

Systems Development Lifecycles
06:03

What's a project, and what are its parts? Watch this lecture to find out.

Project Lifecycles
03:11

How are products created, and how does a BA get involved? This lecture covers the lifecycle of the product.

Product Lifecycles
02:50

Requirements also have lifecycles. Watch this lecture for an overview of the IIBA's requirements lifecycle model.

Requirement Lifecycles
06:04

If you found the IIBA's model to be too dense, try Seventh Morning's RDM -- simple and easy-to-use.

Seventh Morning's Requirements Definition Model
03:32
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Forming Requirements
10 Lectures 01:25:08

What is a requirement, and what do they look like? Find out in this lecture.

Overview of Requirements
06:08

Do you want to be a good Business Analyst? Then you must write good requirements. This lecture shows you what to look out for.

Attributes of Good Requirements
12:18

This lecture covers business requirements: what they look like and where they come from.

Business Requirements
10:04

This lecture covers user requirements, requirements for (and often from) your users.

User Requirements
06:53

This lecture covers functional requirements, probably the largest volume of requirements you'll write.

Functional Requirements
05:40

This lecture covers nonfunctional requirements. Overlook this type of requirement at your own risk!

Nonfunctional Requirements
10:57

Requirements come from stakeholders… but are they the only source?

Requirement Sources
05:49

Great, in-depth advice on how to conduct one-on-one interviews.

Gathering Requirements > One-on-One Interviews
09:31

Group interviews are just like one-on-one interviews… except for all their differences. This lecture shows you how to do them effectively.

Gathering Requirements > Group Interviews
04:27

The pros and cons of different types of documents, along with the instructors advice on how to overcome their shortcomings.

Common Requirements Documents
13:21
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Transforming Requirements
14 Lectures 01:24:43

Business Analysts don't just write requirements! Analysis itself is where the BA adds the most value. This lecture tells you why.

Purpose of Analysis
04:52

Thinking about stuff is the most commonly used analysis technique performed today.

"Thinking about Stuff"
01:34

Performing a stakeholder needs analysis is one of the best ways to overcome conflicting requirements. This lecture shows you the steps.

Stakeholder Needs Analysis
01:52

Decomposition is a critical tool for Business Analysts. This lecture shows you how to perform one (with examples).

Preview 03:22

Having trouble understanding the role of a requirement in the larger picture? Additive/subtractive analysis can help you out.

Additive/Subtractive Analysis
02:36

Gap analyses help you draw a roadmap to get you (and your organization) where you need to go. This lecture shows you how to do them.

Gap Analysis
05:52

If you don't know what UML and BPMN are, you need to watch this lecture.

Notations: UML & BPMN
03:00

Flowcharts are the most basic tool of the Business Analyst. This lecture shows you how to master them.

Flowcharts
05:52

What's better than a plain old flowchart? A swim lane flowchart. Here's how you make them.

Swim Lane Flowcharts
03:50

Entity-relationship diagrams help you analyze how "entities" relate to each other -- a key part of solution design. Here's how to create them effectively.

Preview 08:52

State transition diagrams are a hidden gem in the Business Analyst's toolbox. This lecture provides an introduction to the method.

State-Transition Diagrams
05:03

Data flow diagrams are powerful tools for illustrating how data moves around the organization. This lecture shows you how to create them.

Data Flow Diagrams
09:02

Use case modeling is one of the most commonly used tools in business analysis today. This lecture gives you a quick overview to get you started.

Use Case Modeling
09:47

Business Process Modeling is a major part of many Business Analysts' jobs. This lecture introduces you to the actors, process steps, tools and information that comprise it.

Business Process Modeling
19:09
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Finalizing Requirements
7 Lectures 56:59

Ten tips for new presenters (and reminders for the rest of us).

Presenting
12:29

What's the most effective way to guide your stakeholders through a requirements document?

Mechanics of the Walk-Through
06:43

If you just read your requirements document to your stakeholders, you'll lose their interest. This lecture gives advice on how to present each type of requirement.

Presenting Textual Requirements
07:50

Diagrams and models can be challenging to present and explain to stakeholders. Here is a case-by-case approach for each type.

Presenting Diagrams and Models
10:23

How to handle the questions, answers and criticism that naturally arise during the requirements walk-through.

General Advice
06:42

Going into a walk-through without discussing the requirements with key stakeholders beforehand can cause you major headaches. This lecture gives you a method for gaining their acceptance.

Socializing Requirements and Gaining Acceptance
09:02

Prioritizing requirements is a commonly-missed task by many Business Analysts. This lecture covers a simple and effective approach to getting it done.

Prioritizing Requirements
03:50
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Managing Requirements Assets
4 Lectures 18:57

The job of the Business Analyst isn't over when the requirements are approved. This lecture covers some key remaining tasks.

Important of Post-Project Maintenance
05:02

Change control can make or break a product. Here is an overview of what you have to do post-approval.

Change Control
09:24

This lecture covers two types of requirements tools with common features.

Requirements Tools
02:49

Don't skip this lecture! Here is where you will find a number of helpful resources.

Course Conclusion
01:42
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Downloads!
1 Lecture 06:36

Here you can find all the course downloads, along with a walkthrough of the Seventh Morning requirements template.

Downloads!
06:36
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Scenario
9 Lectures 53:02

Overview of the course scenario.

Scenario Overview
01:41

Here, you'll get to listen to our Business Analyst interviewing the project sponsor, plus a critique of what was done well (and not done well).

Interview with Solomon
07:37

Interview with Martha
11:37

In this lecture, we'll step through the documentation process, based on the notes our Business Analyst has taken.

Initial Documentation
06:54

Quick discussion of our approach to analyzing and modeling the requirements.

Transforming Requirements
01:55

In this lecture, we'll step through a stakeholder needs analysis.

Stakeholder Needs Analysis
03:55

In this lecture, we'll do a partial decomposition of the Product Line Sales Report.

Decomposition Analysis
03:32

In this lecture, we will review a swim lane flowchart that describes the scenario's process.

Swim Lane Flowchart
02:53

Walk-through of the draft requirements document. Be sure to download this from the lecture's additional resources!

Finalizing Requirements
12:58
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Wrap-Up
1 Lecture 00:51
BONUS LECTURE: Beyond the Fundamentals
00:51
About the Instructor
4.2 Average rating
1,781 Reviews
13,016 Students
5 Courses
Business Analyst Training

Don Hussey serves as Managing Director of Client Service and Business Development for Seventh Morning LLC.

Prior to founding Seventh Morning, Mr. Hussey was Senior Vice President of Global Internet Strategy for a global financial institution. In this role, he drove online strategy for the private bank, oversaw all business analysis and project management for the bank’s online channel, and overhauled the way these functions were run.

Before this role, Mr. Hussey was a star Project Manager/Business Analyst with a major investment bank. There, he managed the delivery of numerous critical projects and participated on teams that reengineered the project oversight process and introduced user-focused development disciplines.

Earlier in his career, Mr. Hussey held various roles in sales and sales management, client service, operations, and technology.

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