Business English Communication
4.4 (4 ratings)
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Business English Communication

Improve your professional English for success at work
4.4 (4 ratings)
Instead of using a simple lifetime average, Udemy calculates a course's star rating by considering a number of different factors such as the number of ratings, the age of ratings, and the likelihood of fraudulent ratings.
18 students enrolled
Created by David Boughton
Last updated 7/2017
Current price: $10 Original price: $20 Discount: 50% off
5 hours left at this price!
30-Day Money-Back Guarantee
  • 3 hours on-demand video
  • 2 Supplemental Resources
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
What Will I Learn?
  • Communicate at work in English
  • Use polite language correctly
View Curriculum
  • Computer with audio and video
  • Intermediate English Level

This course helps you develop English communication skills for better success at work. Build the language you need to work in an English-speaking company or use English in your current job. You will also see strategies to help you better communicate with others, both more politely and more effectively.

Throughout this business English course you will learn about common functions used at work and the cultural considerations you need for success. You will also see grammar and vocabulary to help you improve English language skills. By developing these language skills, you will be able to better communicate in English in a professional way. This will give you the chance for promotions, raises, or to find an English-speaking job.

Who is the target audience?
  • English language learners
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Curriculum For This Course
22 Lectures
Course Introduction
1 Lecture 03:42
Written Communication
5 Lectures 48:52

Learn how to build the reading skills you need for professional success.

  • Active Reading
  • Understanding Vocabulary 
  • Improving Reading Skills
Reading in the Workplace

Write better with these strategies and techniques.

  • Formal vs. Informal Writing
  • Writing Style
  • Visual Techniques
Preview 11:25

Learn the basics of writing in English and see the most common language mistakes made in writing

Writing Structure

Learn the language and strategies you need before you start writing your emails. Improve your communication with your co-workers and customers with this lesson.

Preparing Your Emails

Learn what it takes to write great emails.

  • Email Organization
  • Language 
  • Strategies and Tips

Downloadable resource has 13 pages on writing emails correctly with phrases you can save for future emails.

Email Writing

Test your language and phrases for writing polite business emails

Email Quiz
5 questions
Spoken Communication
5 Lectures 50:52

Improve your listening by learning to analyse English speaking

Improving Listening Skills

Improve your listening skills for professional success.

  • Pre-Listening
  • Polite Listening 
  • Clarifying and Echoing
Listening in the Workplace

Build your skill with this lesson on pronunciation and speaking effectively.

  • Preparation
  • Vocal Techniques 
  • Language Choices

Speaking Professionally

Improve your communication on the telephone with startegies and language you can use.

  • Calling Someone
  • Answering the Phone
  • Leaving a Message Voicemail
Presentation Skills

Improve your communication when using the telephone.

  • Calling Someone
  • Answering the Phone
  • Leaving a Message 
  • Voicemail
Telephone Skills
Communicating for a Purpose
5 Lectures 23:55

Learn to give and receive advice at work.

  • Language for Advice
  • Strong and Soft Advice

Learn to give and receive opinions with co-workers, customers, and bosses.

  • Giving Opinions
  • Asking for Opinions
  • Agreeing
  • Disagreeing


Understand how you can politely request or offer things in the workplace. 

  • Giving Requests
  • Accepting Requests 
  • Declining Requests
Requests and Offers

Learn how to give and recive instructions at work.

  • Starting Instructions
  • Imperative Verbs
  • Transitions and Examples
  • Concluding Instructions

Learn to give and receive invitations with co-workers and clients.

  • Giving Invitations
  • Accepting Invitations
  • Declining Invitations
Communicating with Others
5 Lectures 48:52

Build a stronger ability to hold effective conversations with others.

  • Topics of Conversation
  • Using Open-Ended Questions
  • Continuing Conversations
  • Ending Conversations
Small Talk

Improve your ability to use polite language with customers and co-workers.

  • Names vs. Ideas
  • Being Specific 
  • Making People Feel Stupid
Polite Language

Feedback in the Workplace

Learn to manage conflict in the workplace with language and strategies.

Conflict in the Workplace

1 Lecture 13:21

Learn the strategies you need to find a job in an English-speaking company.

  • Cover Letters
  • Resumes
  • Job Interviews
Job Search Strategies
About the Instructor
David Boughton
4.7 Average rating
10 Reviews
42 Students
3 Courses
Business Communication Trainer

David Boughton is the founder and Director of 360Learning Inc., a Canadian business communication training company. David has been working in language training for the last ten years in Canada, Mexico, and online. He has helped thousands of learners improve their language skills and professional communication. He has also created curriculum and e-learning programs for companies and schools around the world.