Business Email Writing for Freelancers and Entrepreneurs
4.5 (8 ratings)
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Business Email Writing for Freelancers and Entrepreneurs

Write emails so as to be noticed, followed, acted upon and never ignored
4.5 (8 ratings)
Instead of using a simple lifetime average, Udemy calculates a course's star rating by considering a number of different factors such as the number of ratings, the age of ratings, and the likelihood of fraudulent ratings.
52 students enrolled
Last updated 9/2016
Current price: $10 Original price: $95 Discount: 89% off
5 hours left at this price!
30-Day Money-Back Guarantee
  • 1.5 hours on-demand video
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
What Will I Learn?
  • understand the do's and dont's of written business correspondence
  • start to write effective emails that sell, create contacts and bring results
  • control their reputation and project the professional image they want
  • close deals more effectively
  • stop being ignored in their requests
View Curriculum
  • The course might not be for the already masters Jedi in writing mails, although they might find interesting things in there!

This course is for freelancers, entrepreneurs and employees in general who want to improve the effectiveness of their business emails. There is a special conduct in business writing and one cannot find always explicit rules for it. This course sums up the most important aspects, in concrete tips and actionable steps. It also makes the students change a bit the lenses through which they've seen emails so far and get a certainly fresher perspective. The course has 18 video lectures and is structured in 5 sections of a total length of 1 hour and a half: quick, easy, entertaining and highly effective learning, a comprehensive pill of knowledge, applicable from second one in your daily professional life.

Who is the target audience?
  • business persons that master already, with proven results and feedbacks the written correspondence
Compare to Other Business Writing Courses
Curriculum For This Course
18 Lectures
Section 1: The essentials of why we write emails
4 Lectures 19:56

Introductory lesson on the need to master email correspondence in business. The milestones of this entire course in 10 points

Preview 04:59

Have you ever wondered why business correspondence is so different from the personal one? Why do we need rules for business, written or not?

Why is there a little science behind writing business emails that not everybody masters?

Lecture 2: Why business emails are so different from personal correspondence?

Lecture 3: Professional emails have a stake. A key one! Change your perception!

Lecture 4: Emails key functions and 6 capital reasons why they are here to stay
Section 2: The email psychology
3 Lectures 12:22

Find out why there will always be a difference in perspective between sender and receiver and differences in expectations. Understanding both sides helps you figure out what to focus on and what to expect from the other side. A little exercise of changing shoes helps a lot to a more effective communication. Learn here the 3 rules of empathy.

Preview 03:38

Learn facts and figures about your daily addictions that you are never aware of.

Lecture 6: Our daily email addictions, known and unknown, in facts and figures.

Find out here the main typologies of annoying email writers just to make sure you’ll not be one of them. The way a person writes an email says a lot about one’s frustrations, misconceptions or fears. Just make sure you are not that transparent and easy to read. 

Preview 05:06
Section 3: Set correctly your identity and know to whom you talk!
3 Lectures 12:31

Find out basic rules in setting your professional identity before sending any mail that are so common sense that they are… constantly ignored.

Lecture 8: 6 rules to make sure your professional identity to the recipient

Hard facts & figures and tips as resulted from a research about the importance of writing a good, effective, unambiguous mail. Things that all senders do, all the time, unaware of their consequences upon the receiver. Facts you did not know about, most certainly. 

Preview 05:07

Unless you can answer to these 4 questions, you won’t be able to compose an email that is well structured and that has a clear effect on the receiver. Starting from the premise that any email wants a reaction (call it answer, reply or whatever), you must be fully able to answer these 4 capital questions.

Lecture 10: 4 capital questions and answers before writing anything!
Section 4: The core of the business: how to write with impact
4 Lectures 17:22

Consciously or not, we all stick to logic and flawless structure as it eases our path to understanding any content. If mails have a clean structure, then they have a chance to be fully read, understood and acted upon.

So how to write with logic?

Lecture 11: Flawless structure in 7 logic steps

Emails for business purpose should be considered in the paradigm of scarcity of resources. Imagine that you have to pay for every word you use. Would you still be lengthy in your writing? Here are a few tips for the right trimming of words.

Lecture 12: The key principle in business writing as opposed to novel writing

If your content is perfectly crafted it will not pass the exam unless it respects all the rules of legibility and readability. Legibility is the first condition for readability: it’s simply how well you see the letters. Readability has to do with the shape of the content: it’s how easily you can read the words and how clear is the path towards meaning. Find out a few mandatories here.

Lecture 13: Legibility and readability: the visual shape of the email matters

35% of email recipients decide whether or not to open an email based on subject line alone. One of the best rules of thumb to use when sending emails that never fails is to simply put yourself in the shoes of your recipients and ask yourself which types of subject lines would turn you away. And just avoid using them. Find in this lecture some common sense and always-ignored rules.

Lecture 14: The Subject line - the “make it or break it” issue
Section 5. The hot topic of what not to say in writing
4 Lectures 17:30

What I mean with this lecture are those situations in which you get the opposite effect of your intention and nothing saves the conversation and sometimes even the relation. Here we’ll find a few ways to avoid miscommunication and maybe save business relationships.

Lecture 15: Dealing with difficult or sensitive emails

Emails are mainly for information, confirmation and a light form of persuasion and not so good for emotion or engagement.  It is very difficult to convey enthusiasm, empathy or total transparency via email. Emails are functional in the space of the status quo, not very efficient in changing it. Here are the most outrageously wrong situations in email writing. 

Lecture 16: Major don’ts that ruin reputations

The main points of action in this course sided by a bit of homework for you.

Lecture 17: The final Q&A - Course wrap up and transfer of knowledge into action

A last little challenge for when you receive emails from people you’ve never seen before. 

Lecture 18: The last little secret
About the Instructor
Mrs. Mihaela Radulescu
4.3 Average rating
58 Reviews
203 Students
3 Courses
Branding Consultant

Hello, dear student! Welcome on my page!

Unwrap this series of courses, packed into a Udemy Program, so you can quickly monetise your expertise, whatever it is.

So belt up and prepare for the adrenaline of selling yourself better with a professional in Reputation, Marketing and Branding!

I am a Personal Branding Consultant, Founder of Innerout, a Personal Branding and Reputation Management entity, providing Branding Consultancy for Startups and Lifestyle Entrepreneurship.

Career overview:

16 years in Marketing Communication (Advertising and Branding agencies) from middle to top management positions: Client Service and Liaison in both entrepreneurial and corporate environments have been a blast for building my career.

I’ve worked as a part of Communication Consultancy teams for CPG global brands like Coca-Cola, Nestle, Unilever, Nivea, Henkel and IT field (Bitdefender and Qualitance)

I’ve been a Senior Brand Consultant within Brandient, one of the most reputed and awarded Brand Consultancy and Design Companies in Europe.

I delivered countless of public speaking on branding and leadership as well as brand engagement sessions for top companies and industries ranging from Pharmaceutical, Banking and IT fields.

Snapshot credentials:

  • Degree in Philosophy
  • MA in Philosophy of Culture
  • MA in Journalism and Communication Sciences
  • Post University Degree in Social Communication and Public Relations

I’m sure you’ll enjoy this Exclusive Program I created. If you need more info, or guidance into anything in particular, just post in the Questions Area.

Thank you for your interest in my courses and in me as a professional. I look forward to seeing you in one of my lectures very soon and I promise you that at the end of my courses you’ll have a …Brand New perspective on yourself!

So, go on! See what's in here for you!

Mihaela Radulescu