Last updated on **April 27th,2017***Added a new lecture***
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The Salesforce Admin certification course is for students who are interested in getting Salesforce Admin certified. This course is up to date with new Salesforce changes.
The course is covered keeping in mind the study guide outline.Each and every topic is covered in very engaging and interesting manner. After every section, you will find assignments and quizzes. This course is not a power-point presentation but its a complete hands -on course so you can learn by doing.
This course has over 7 hours of video content with latest Salesforce admin dumps at the end. I have covered most difficult topics like profiles, relationship, permission sets and roles in very simple and interesting way.
I am updating this course on regular basis. At the end of the course you will not only be Salesforce certified but also will be able to use this knowledge in your next job as Salesforce admin.
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Hi Deepika, Firsly thankyou very much much for Designing this course in Udemy. The instructor has a Through Knowledge and this course is very clear and designed in such a way that a Person even from a Non-IT background can also clearly grasp the course. once again thanyou very much.
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A detailed and very well structured course so far.
After end of this lecture you will be get good understanding about CRM, salesforce.com ,why salesforce CRM is so popular and also different clouds available in salesforce CRM like sales cloud,marketing cloud, service cloud etc.
After end of this lecture you can create your own salesforce developer account for free and also will understand about the Home page of Salesforce CRM. Below are the links to signup for Salesforce developer edition:
in this tutorial we will talk about what are objects,tabs and Fields in salesforce. We will also cover Standard Profiles, Standard Applications available in salesforce like Sales,Marketing,Call Center etc.
This lecture covers an overview on our Recruiting APP. What goes in our Recruiting App? We will talk about all the different objects that will go inside our Recruiting App like Position object to keep track of open positions,Candidates object to track the information about candidates,Job Application object, this will link Position and Candidate object , it will help us track which candidates applied to which positions.We will need an Employment Website to advertise our positions.This lecture covers an overview and we will be building our App in upcoming tutorials.
In this lecture we will create our First custom Application named as Recruiting . We will also add standard Tabs like Reports and Dashboards to this Recruiting Custom App in this lecture.On the top right corner of your page,you will see your new Custom App added to the Standard list of applications which salesforce provides like Sales,Marketing,Call Center,App Launcher,App Exchange etc.
In this lecture, we will create our first custom object i.e. Positions to keep track of positions.We will also talk about different data types available in Salesforce like number,Text,Date,Text Area,URL,Email,Phone etc. to store different information about Position like Position Title,Position Status,Position Open Date, Job Description etc.
In this lecture,we will create our Second custom object i.e. Candidate.We will also add fields to this object to capture Candidate First Name,Last name,Address,Phone no,years of Experience etc.
In this lecture we will cover Page Layout.Page Layout control the organization of edit and detail pages.It helps to group our field under a section.We will edit the page layout for our Position object by adding a new Compensation section to move Min Pay and Max Pay under this section.
In this lecture we will cover Validation Rule.We will create a Validation rule to avoid user to type min pay greater then Max Pay for a Position.Validation rules verify that the data a user enters in a record meets the standards you specify before the user can save the record. A validation rule can contain a formula or expression that evaluates the data in one or more fields and returns a value of “True” or “False”. Validation rules also include an error message to display to the user when the rule returns a value of “True” due to an invalid value.
In this lecture,we will create a second validation Rule for the close date field.
in this we will talk about Formula Fields.Formula fields are very similar to formulas on a spreadsheet.These formulas can make use of data and operations to calculate a new value of some type.We will create a formula field to calculate the number of days the record has remained open.
In this lecture we will talk about Relationship. Why we need Relationships in our App??? How relationship can help to achieve great user experience for our custom Application.Relationship are used to link different objects.
In this lecture we will cover different types of relationship available in salesforce like Many to Many,One to Many etc.We will cover what are parent and child objects in a relationship.We will also create a relationship between Position and Hiring Manager (User) object.
In this we tutorial we will create Lookup Relationship between Job Application and Candidate object and also between Job Application and Position Object.We will add some more fields to Job Application object. After the end of this lecture you will be able to track which candidates applied for which position and how many candidates applied to a single position.
Points to Note about Lookup Relationship:
In this lecture we will cover Master Detail Relationship.
A parent-child relationship in which the master object controls certain behaviors of the detail object:
You can define master-detail relationships between custom objects or between a custom object and a standard object. However, the standard object cannot be on the detail side of a relationship with a custom object
When you define a master-detail relationship, the custom object on which you are working is the detail side. Its data can appear as a custom related list on page layouts for the other object.
In this tutorial we will learn about visualforce Email template and also the advantages of using these templates over HTML..There are certain rules which needs to be followed while creating visualforce email templates.
Note: If you attempt to save a Visualforce email template with these components, an error message displays.
In this tutorial we will create a visual force email template. I will show you, how you can define a Visualforce email template that displays all the cases associated with a contact. We have used an <apex:repeat> tag to iterate through all the cases related to a contact and incorporated them into the body of the template.
What is the maximum number of web cases we can capture?
In Professional, Enterprise, Unlimited, Performance, and Developer Edition organizations, you can capture up to 5,000 cases in a 24–hour period. If your company generates more case requests than that, click Help & Training at the top of any page and select the My Cases tab to submit a request for a higher limit directly to Salesforce Customer Support.
Who owns new web-generated cases?
Your administrator can set an active case assignment rule to automatically assign web-generated cases to users or queues based on specific criteria in those cases. Cases that do not match any of the assignment rule criteria are assigned to the Default Case Owner specified in the Support Settings.
Can I capture cases from multiple web pages?
Yes. Insert the generated HTML code into the web pages from which you want to capture cases. Whenever someone submits information on any of those web pages, a case will be created.
What status and origin are assigned to Web-generated cases?
New Web cases are marked with the default status that your administrator selected from the Case Status picklist values. The default value for the Origin field is determined by your administrator when setting up Web-to-Case.
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