Ask Better Questions - Build Better Relationships
4.3 (685 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
4,960 students enrolled

Ask Better Questions - Build Better Relationships

Asking questions connects and engages; deepens & strengthens our relationships. Good questions reduce tension & conflict
Bestseller
4.3 (685 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
4,960 students enrolled
Created by Richard Lock
Last updated 5/2018
English
English, French [Auto-generated], 5 more
  • German [Auto-generated]
  • Italian [Auto-generated]
  • Portuguese
  • Spanish
  • Spanish [Auto-generated]
Current price: $11.99 Original price: $84.99 Discount: 86% off
2 days left at this price!
30-Day Money-Back Guarantee
This course includes
  • 2 hours on-demand video
  • 4 downloadable resources
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
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What you'll learn
  • develop stronger relationships based on mutual understanding
  • probe for deeper understanding of issues causing stress and tension

  • identify and rectify your bad habits that may be accidentally causing communication problems in relationships

  • gain higher levels of trust and respect in your relationships
  • listen with a new found clarity
  • understand how different types of questions impact conversations
  • use questions to deeply understand the motives and actions of others.
Requirements
  • something to take notes with
  • the desire to build better stronger relationships
  • an open mind
  • know people you would like to understand better
Description

Relationships: we all want better professional and personal relationships. Improving your questioning skills is a powerful way to build stronger, better relationships. That's why, according to Anthony Robbins, successful people ask better questions.

Asking questions is a critical communication skill that most of us pay little attention to. It is the linchpin to building stronger relationships, both professionally and personally. Learn to understand others before making, and acting on, inaccurate judgments that end up making things worse rather than better.

Ask better questions and you will develop:

  • open, more trusting relationships
  • a deeper understanding of others and their perspectives
  • a way to stop judging and start listening
  • decisions based on information rather then assumption
  • reduced levels of tension and conflict

1575+ students have recognized the positive difference strong questioning skills will make to their relationships.

***** Even asking question is an art. It's short and concise and I've learned a lot. Thanks for the course - Chris Tamin *****

You will learn:

To stop judging people and start listening to others.

Key questions types and their uses

Common question traps we fall into everyday

How to sequence questions to fully understand

What to listen for and why it is critical to success

Explore the different types of questions and the impact they have on your conversations. Eliminate problem questions from your repertoire and replace them with questions that build rapport and help you gain a deeper understanding of the other person. Avoid the everyday traps that most of us don't even realize we are making.

Learn what to listen for as people answer your questions and how to keep the conversation focused on the important issues.

Develop better questioning skills and you'll be amazed at the impact it has and the positive responses you get.

This course comes with a 30-day money-back guarantee and lifetime access to course material, including updates and additions. You will receive a certificate of completion on finishing the course. Courses can be accessed on computers, iOS devices and Android making it easy to learn anytime in any place.

Who this course is for:
  • Anyone who wants stronger relationships
  • Anyone who wishes to understand others better
  • Anyone who wants to reduce stress, tension and conflict in their relationships.
Course content
Expand all 33 lectures 02:00:12
+ Welcome, introduction and thank you.
4 lectures 13:34

An opportunity to meet your instructor, discover what you can expect from the course and how to get the best from it.

Preview 04:12

Questions help us really connect with people. Questions help us let other people know we care about their ideas and opinions. All too often, out communication is automatic. Accidentally, we communicate from our own perspective and send the wrong messages to the people that matter to us.

Why questions matter in your relationships
03:04

It is said: 'we judge ourselves by our intentions, we judge other people by their behaviour'. Asking yourself this key question is a great start to building better, stronger relationships.

Ask yourself this key question
01:14

If you really want to connect with people, asking questions is key, but so is how well they perceive you listening to their answers.

The acid test: a listening challenge
05:04
+ Question Fundamentals - laying the foundations.
9 lectures 28:17

Introducing the two basic question types: open questions and closed questions, but beware, things are not always as straight forward as they at first appear.

Preview 02:26

To improve our questioning skills we need to break some habits, and to do that we first need to identify what those habits are. This simple activity will make a start on identifying your everyday habits.

Activity: A simple challenge to get you started
01:48

Closed questions are the staple of everyday conversation. They also have uses in certain questioning strategies however they are helping us give control away.

Closed questions - Good or Bad?
04:20

There are two fundamental questioning strategies: Legitimate questions and disguised questions. Which is your preference?

How legitimate are your questions?
01:55

Using a spotter is a simple and effective way to understand your current question habits. 

Activity: Time to find a spotter
01:24

Put your question habit to the test in this fun and frequently enlightening activity.

Activity: Quickly identify your question habit and problems it might be causing.
02:06

A short case study to observe how people use questions.

The video clips used are under creative commons license from:

Call Music # 11 - Alessia d'Andrea interviews Beatrice Mason

PVC at NAB 2014 - Interview with Kevin Aguirre at the Maxon booth.

Using questions case study
05:10

If you wondered what made asking consecutive open questions difficult or frustrating - here's your answer.

Activity: Why do we ask so many closed questions?
06:04
The Power of the Pause
03:04
+ Open questions: Types and Uses
7 lectures 23:20

Wants to find out the facts? This is what you need.

Specific Questions
02:41

Leading questions can be great in a sales strategy, but are much less useful when you want to connect with and understand another person.

Leading Questions
02:56

What would you do if......... Just how effective are hypothetical questions?

Hypothetical Questions
02:26

Probing questions are vitally important questions. They help you to dig deeper into an issue: clarify exactly what a person is meaning. They work best when they are short and simple questions that keep the conversation flowing.

Probing/Clarification Questions
01:33

The reflective question is arguably the most powerful tool in your questioning kit bag. Use it wisely and it will serve you well.

Reflective Questions
03:28
Question Type Test
06:37
Why warning
03:39
+ The Questioning Funnel
3 lectures 19:02

Structure is an important element in a conversation. The funnel techniques provides you with the format of a clear structure, without imposing a list of pre-prepared questions. It enables you to react spontaneously to what is being said.

The Questioning Funnel
10:00

Habits we use everyday become question traps when we are seeking to deeply understand others. Knowing those traps makes them easy to identify and more importantly, easier to avoid in our everyday conversations.

Common question traps
04:02

Key responses that you are likely to experience when people are being asked questions.

Preview 05:00
+ Listening tips - Where to focus your attention for maximum benefit.
3 lectures 17:47

Listening is something most of us find difficult. Many people have got better at appearing to listen: you know, nodding and grunting to be actively listening. Few actually listen well. here are some tips to help you focus your attention on the responder to your questions.

What to listen for and explore more deeply.
10:52

10 Steps that will help you improve your listening. Some are much more challenging than they first appear, but with practice they are a powerful set of tools and ideas.

10 Steps to Better Listening
06:55

A short exercise to practice applying the 10 steps to better listening.

Listening Exercise to practice the 10 steps.
2 pages
+ Learning Review
1 lecture 01:45

Challenge yourself to identify action points to put your learning into practice. Have you taken every opportunity to participate and learn? What more could you do?

Activity: Learning Review targeting action
01:45
+ Putting it all together
3 lectures 09:26

Case Study Review Part 1

Case study Review
00:45

Case Study Review Part 2

Case study Review Part 2
01:39

A good example of the impact a poor questioning strategy can have on a discussion and a relationship.

Questioning Strategy Case Study
07:02
+ How to practice your questioning skills
1 lecture 01:53

They say it takes 10,000 hours of practice to achieve mastery of anything. Here are some ideas get your practice started and develop your questioning skills to build better relationships

How to practice your questioning skills
01:53
+ And finally
2 lectures 03:08

Time to put all the learning on questioning skills to good use and start building better, stronger relationships.

Thank you
01:01

Access more information and resources from Richard along with additional discounts and offers.

Bonus offer and more from Richard
02:07