BPMN for business analysts
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BPMN for business analysts

Learn the best practices of process modeling and analysis with Business Process Model and Notation (BPMN 2.0) standard
4.4 (192 ratings)
Instead of using a simple lifetime average, Udemy calculates a course's star rating by considering a number of different factors such as the number of ratings, the age of ratings, and the likelihood of fraudulent ratings.
1,789 students enrolled
Created by Zbigniew Misiak
Last updated 7/2017
Current price: $10 Original price: $90 Discount: 89% off
5 hours left at this price!
30-Day Money-Back Guarantee
  • 2 hours on-demand video
  • 16 Articles
  • 6 Supplemental Resources
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
What Will I Learn?
  • You will see how to use BPMN in practice, which elements to use and which are not so useful
  • You will learn how to use events in BPMN and what are the event types
  • You will practice how using object types for tasks and subprocesses can make your diagrams easier to understand and more powerful
  • You will understand how to show the process flows with various gateways (XOR, AND, OR) and how to make sure token flows correctly
  • You will master usage of pools and lanes to show collaboration in a proces, so that you never make the popular rookie mistakes
  • You will learn how to easily extend your diagrams with additional information with artifacts and data objects
View Curriculum
  • If you already use a BPMN 2.0 compliant tool you can use it throughout the course but it’s not required (I’ll present you some BPMN modeling tools you can use free of charge for the purpose of this course, you can also practice using pen and paper)

Business Process Model and Notation (BPMN 2.0) is the new de facto standard for modeling processes. It can be used when you need to document your processes as a part of the project or when you need to automate them, so learning it will help your career.

Maybe you've already spent some time trying to learn BPMN from the specification and from the internet but still do not feel confident about this notation? I often see that even people with years of modeling experience really struggle when it comes to BPMN diagrams.

Or are you mapping the workflow processes with flowcharts, but don't feel your process maps really improve the communication? BPMN can help here if used properly!

You will learn from this course what are the most useful elements of BPMN and how to create easy to understand and maintain process diagrams.

The course consists of several sections with video lectures, quizzes and real life mini-projects that will help you start using BPMN in no time.

I know that at first BPMN can be confusing and you may have some questions after you start using it in practice. The course is constantly updated with new content on a basis of your feedback and I will answer all your questions regarding the best ways to use BPMN.

Wondering if this course is for you? Take a look at the reviews from my students:

"Excellent course, pitched at an extremely useful level. This explains the parts of BPMN that are most useful, without diving into unnecessary complexity. It has a great mixture of videos, "take-away" summaries, and exercises. Highly recommended!"

- Adrian 

"Efficient and effective BPM overview of the essential items you need to understand and master when using such notation. I used it as a refresher as I need to work with people using BPMN on a new project."

- François

Who is the target audience?
  • People beginning Business Analyst or Process Analyst career who want to learn BPMN
  • People with flowcharting experience who want to add BPMN to their toolkit
  • People who want to use BPMN with confidence
Compare to Other BPMN Courses
Curriculum For This Course
33 Lectures
1 - BPMN Overview
4 Lectures 13:57

After watching this video you will know why is BPMN relevant for Business Analysts.

Preview 01:47

In this lecture you will discover the basic elements of BPMN: Start and End Events, Tasks and Sub-Processes as well as Sequence Flows.

BPMN Basics

[Key takeaways] BPMN Basics

[Project] BPMN Basics

Basic elements of BPMN

BPMN Basics
3 questions
2 - Gateways and branching in BPMN
4 Lectures 18:11

After watching this video lecture you will be able to properly model decisions in your processes using Exclusive Gateway (XOR).


This video introduces additional types of BPMN Gateways: Parallel (AND) and Inclusive (OR), which allow you to document more sophisticated process flows.

Preview 07:06

[Project] Gateways

3 questions
3 - Object types in BPMN
3 Lectures 09:45

BPMN offers you various types of objects. After watching this video you will know the ones, which are easy to remember and explain to others and at the same time make your diagrams much easier to read.

We will cover Message, Timer and Conditional Start Events, Manual, User and Service Tasks as well as Call-Activities.

Object types

[Key takeaways] Object types

[Project] Object types

Object types
2 questions
4 - Participants and collaboration
2 Lectures 05:38

This lecture shows you how to model process participants and responsibilities using BPMN Pools and Lanes. You will also learn how to document the collaboration between the participants using Pools, Black-box Pools and Message Flows.

Participants and collaboration

[Key takeaways] Participants and collaboration

Participants and collaboration
2 questions
5 - Data modeling in BPMN
2 Lectures 01:43

Almost every model created by BA must show how do the documents/data flow through the process and where are IT systems used. After watching this video you will learn how Data Objects, Data Stores and Data Associations should be used.

Data modeling

[Key takeaways] Data modeling

Data modeling
3 questions
6 - Adding more information to your BPMN diagrams
2 Lectures 01:00

Sometimes you need to add more information to your diagram. This lecture shows you how to use the Text Annotations (with Associations) and Groups for this purpose.


[Key takeaways] Artifacts

2 questions
Wrap up and Bonus content
16 Lectures 01:36:17
Course summary

BONUS content - Task types

BPMN 2.0 Poster showing you all the object types

BONUS content - BPMN on one page

BONUS content - how to create BPMN diagram step by step

BONUS content - case study

BONUS content - case study (text)

BONUS content - case study (example solution)

This lecture shows you what are the intermediate events and how to use them inside the process flow.

Preview 11:53

BONUS content - case study 2 (text)

BONUS content - case study 2 (example solution)

BONUS content - boundary events

BONUS content - all about BPMN events (PDF guide)

BONUS content - case study 3 (text)

BONUS content - BPMN modelling with ADONIS:CE

BONUS content - event based gateways

BONUS content - event based gateways (additional content)
About the Instructor
Zbigniew Misiak
4.4 Average rating
202 Reviews
1,846 Students
2 Courses
BPMN practitioner, trainer, BPM consultant

Zbigniew has over 10 years of experience with process modeling as BPM Consultant. He has trained hundreds of students business process management and the usage of Business Process Model and Notation (BPMN).

Zbigniew is an active member of the BPMN Model Interchange Working Group - a joint effort of vendors interested in BPMN model interchange between various tools. He co-authored the article "Making BPMN a true lingua franca" published by BPTrends.

He received the Object Management Group (body governing the BPMN standard) certificate OMG Certified Expert in BPM (OCEB) and is one of the authors of the new version of the OCEB Exam updated for the latest version of BPMN standard.

Since 2015 he is also member of the OMG Task Forces for the complementing standards: BPMN, DMN, and CMMN.