Answer Questions Like a Pro
5.0 (3 ratings)
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Answer Questions Like a Pro

Be Ready for Anything
5.0 (3 ratings)
Instead of using a simple lifetime average, Udemy calculates a course's star rating by considering a number of different factors such as the number of ratings, the age of ratings, and the likelihood of fraudulent ratings.
22 students enrolled
Created by Jason Teteak
Last updated 12/2015
English
Price: $50
30-Day Money-Back Guarantee
Includes:
  • 1 hour on-demand video
  • 5 Supplemental Resources
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
What Will I Learn?
  • Elicit Questions from the Audience
  • Make people feel safe to ask a question
  • Wait seven seconds to get a response
  • Set a question boundary
  • Answer In-Scope Questions Immediately
  • Paraphrase to show you care
  • Be a responsive listener
  • Answer in-scope questions immediately
  • Cope Confidently When You Don’t Know the Answer
  • Paraphrase instead of telegraphing
  • Limit saying, “I don’t know”
  • Give a directional and a time
  • Postpone Out-of-Scope Questions Gracefully
  • Paraphrase and thank the questioner
  • Ask them to write it down
  • Invite others to join the answer
  • Respond to all questions by the end of the presentation
View Curriculum
Requirements
  • Make sure to download the workbook before watching each lecture.
Description

Your credibility as a presenter is directly affected by your ability to provide valuable and knowledgeable answers to questions from your audience. In this program you will learn everything you need to know to confidently inspire questions and provide answers, even when you have none.

People often ask me how I always seem to know the answer to every question in my presentations. Answering questions effectively is so important to the success of our programs that I have developed a step-by-step system for doing it, and being knowledgeable is only part of the equation. My simple system can help you be prepared to confidently handle any question no matter what your level of expertise about your topic.

I am an adult learning specialist that can deliver a fast paced results-oriented training program. I approach everything from the perspective of both a presenter AND an audience member to help you learn by modeling everything I suggest you do. Presentations and public speaking is at the core of what I do so I have spent a lot of time on it. For that reason, this program has become the go-to curriculum for companies and institutions nationwide.

I have spent over fifteen years researching presenters. I have observed over ten thousand hours of presentations and have taking over two-hundred thousand pages of feedback that I have personally delivered to thousands of presenters. Boomerang offers specific tools and practical guidance, not theoretical fluff.

Who is the target audience?
  • Business Managers
  • Team Leads
  • Project Managers
  • Public Speakers
  • Academic Professionals
  • Entrepreneurs
  • Sales Professionals
  • Trainers
  • Human Resources Professionals
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Curriculum For This Course
5 Lectures
01:06:20
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Introduction and Welcome
1 Lecture 05:38

Questions are a sign people are interested and provide an opportunity for interaction that makes your presentation livelier. Presenters often tell me they have a hard time getting responses when they invite questions. You can turn that around with just a few simple techniques.

Preview 05:38
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Elicit Questions From the Audience
1 Lecture 19:09

If you handle questions well, you meet your audience’s needs, which earns you credibility and respect; you keep the audience focused and engaged, and you look like a pro.

Preview 19:09
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Answer In-Scope Questions Immediately
1 Lecture 16:17

To manage your pace, you establish boundaries and tell your audience you will be answering only questions related to the topic during the question period but will postpone others until the end of the presentation.

Answer In-Scope Questions
16:17
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Cope Confidently When You Don't Know the Answer
1 Lecture 09:03

In the unlikely event you’ve forgotten or don’t know the answer to an in-scope question, be cautious. Audiences have an uncanny knack for spotting a presenter’s weakness.

Cope Confidently
09:03
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Postpone Out-of-Scope Questions Gracefully
1 Lecture 16:13

When you get a question that is not directly relevant to the material at hand, treat it like any question.

First paraphrase it and thank the questioner.

Then add, “Tell you what. Write that down, and let’s talk about that at [give a specific time, depending on when the break will come], you and I.

Then add, “. . . and anyone else who might like to join us,” if you think others might be interested.

If the questioner looks as if he or she is good with this plan, get acknowledgment by saying, “Is this okay with you?” Most likely you’ll get a response such as, “Sure, that’ll be fine,” and then everyone will be aware of how you’re building rapport.

Postpone Out-of-Scope Questions
16:13
About the Instructor
Jason Teteak
4.8 Average rating
918 Reviews
9,994 Students
36 Courses
Author, Keynote & TEDx Speaker, CEO Rule the Room

Jason Teteak knows what it takes to Rule the Room. The master trainer and speaking presentation teacher has taught more than 50,000 people how to flawlessly command attention.

He’s won praise and a wide following for his original methods, his engaging style, and his knack for transferring communications skills via practical, simple, universal, and immediately actionable techniques.

Jason first made a reputation in the medical training industry, where he was known as “the presentation coach and trainer who trains the trainers.” Teteak’s attention to detail and precision in communicating definitive information was honed in serving this lifesaving industry.

In response to many requests, he began to offer personalized services and quickly developed a following as a private coach and a consultant whose clientele includes elite institutions, universities, and top corporate executives.

His new book, Rule the Room, was recently published in the summer of 2013. He has developed more than fifty presentation and communication training programs ranging in length from one hour to three days that serve as the basis for this unique, practical, and comprehensive course.