Be a Consultative Solution Seller (Chief Problem Solver)!
4.6 (11 ratings)
Instead of using a simple lifetime average, Udemy calculates a course's star rating by considering a number of different factors such as the number of ratings, the age of ratings, and the likelihood of fraudulent ratings.
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Be a Consultative Solution Seller (Chief Problem Solver)!

Learn to become a Chief Problem Solver, solution selling, for any product or service to improve your sales career!
4.6 (11 ratings)
Instead of using a simple lifetime average, Udemy calculates a course's star rating by considering a number of different factors such as the number of ratings, the age of ratings, and the likelihood of fraudulent ratings.
59 students enrolled
Created by Scott Saldinger
Last updated 5/2016
Curiosity Sale
Current price: $10 Original price: $60 Discount: 83% off
30-Day Money-Back Guarantee
  • 2 hours on-demand video
  • 1 Supplemental Resource
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
What Will I Learn?
  • Understand the principles and behaviours neccessary to become more than a salesperson. Elevate yourself to Chief Problem Solver!
  • Effectively prospect for New Business
  • Develop leads into propects
  • Cold Call effectively
  • Differentiate yourself from other sellers
  • Effectively ascertain prospect and client needs
  • Effectively deliver a solution presentation.
  • Build a solution that over delivers on client expectation and needs
  • How to ask for the sale
  • Close and start the sales process again
  • Once compleated you will be able to either improve selling at your current company, or if you have wanted to get into professional selling, have the knowledge to secure a job as a sales professional!
View Curriculum
  • The ability to take notes is all that is needed.

**** Update 5/14 - The revised Discovery Meeting Question Guide has been uploaded to lesson 20. Look for new lessons coming soon to help you truly become a Chief Problem Solver! As always feedback is always appreciated.

*** Update 3/6 part 1 of 2 new lecture on Social Selling*** Learn how to use LInkedIn and increase your Social Selling Index to attract more prospects and clients and be seen as a Chief Problem Solver.

*** Updates 2/1 with new lecture - Catching Big Fish!*** This course will update at minimum once per month in order to become a growing resource for you and value of the investment you've made!

*** Live seminars which cover similar information can cost from $500 to $2,000 depending on duration and location. In this course you will receive the same value but for a more reasonable investment with no additional upsell!***

Sales is not about a product or service, it is about learning the true needs of your prospect or customer and then providing the right solution to help them achieve success. No one likes a product pusher, high pressure, any size fits all salesperson, yet that is the predominate perception of anyone being sold to.

This course will teach you how to become a consultative solution professional, or Chief Problem Solver in the eyes of your prospects and customer which in turn will result in higher revenues as well as greater commissions for your income!

For your investment in this class you will receive additional content on a regular basis, as well as Q&A with the instructor. Being and remaining a C.P.S. requires regular training and refreshers as well as upgrades to your process. This course will grow with you through your career.

Selling is simple, but you must be simply elegant in the process so that your prospects and clients want to close the sale for you.

In this course you will learn the behaviors and techniques needed to master a customer solution process from prospecting to closing for any product or service you might be selling. Each lesson will give instruction, examples and the advice you need to succeed.

If you have ever considered going into professional selling or have been at it without great training or the success you desire, then this course is for you.

Learning this process will make you more valuable to clients, become a partner asset, the first person your clients think of, and will allow you to close more sales and make more money!

There are no gimmicks, no “Spin”, no pressure tactics, or any of the negative things that 100% of bad salespeople do taught in this course. You will walk away becoming a sales leader who stands head and shoulders above the crown of sub-par salespeople.

Your ability to close more sales and make a higher income all hinge on the behaviors taught in the course. They are the foundation for any sales system a business may have you follow.

Scott Saldinger has over 25 years of selling experience in multiple industries and has generated more than $35,000,000 in revenues for businesses. It is his simple back to basics approach that has made him a long term asset to his clients both during and after the sales process.

Who is the target audience?
  • If you are thinking about getting into professional sales, or have recently joined the ranks, then this course is for you! You'll learn the behaviours and tactics neccessary to become a Chief Problem Solver who generates more revenue and increased commissions!
  • Do you want to earn more clients which will result in higher sales and larger commissions as well as higher personal inome? Well, if you do, this is the course for you. No tricks, no preditorial tactics, just honest sales behaviours that will giude you through each step of any customer focused sales process.
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Curriculum For This Course
28 Lectures
Intro to Customer Solution Selling
1 Lecture 03:24

Upon completion of this course you will possess the skills to become an accomplished customer focused solution based sales professional with the ability to successfully interview for sales positions in a variety of industries as well as hit the ground running to drive revenue for your employer.

If you are currently in sales but have not had adequate training by your employer, it happens more often than you would think, then you’ll walk away with the skills to begin truly driving business and revenue immediately solidifying your place on the team.

Preview 03:24
What makes GREAT Sales Professionals?
3 Lectures 11:29

Passion is a must for all we do in life, so in this lecture we discuss the difference between having passion for solving problems vs. having passion for a product.

Passion: The MUST Have for SUCCESS in Sales! But passion for what you ask?

Be DIFFERENT! Don't ever be like your competition. If you're going to become a Selling Super Star it takes separating yourself from the pack!

Differentiation: The KEY to standing out in a field of sameness!

Unfortunately great sales people are overshadowed by the negative perceptions others have given the profession. In this discussion we will discuss turning that around!

The problem with Salesperson perception and your ability to change it!
Becoming a Chief Problem Solver
3 Lectures 11:42
What is a Chief Problem Solver?

Under promise and over deliver!
Live what you are selling: The Solution to a problem!
3 Lectures 11:26

Creativity can come from anywhere, and the idea that you might be "not creative" doesn't hold water when you have the passion to solve problems. I this lecture we will discuss finding your way to creativity.

Find your creative side

Creativity, even in art created by just one person, does not happen in a vacuum. Creativity comes from collaboration and input from many different sources. We will discuss this during the lecture.

Creativity does not happen in a vacuum

Creativity comes in part from all you observe and experience. it is important to take in the world and influences around us so that creativity flourishes with new ideas. We will discuss this in the lecture.

Observe and experience everything around you
Learn your product!
3 Lectures 11:54

C.P.S.'s sell solutions, the solution, your product, is the vehicle that takes a prospect or client to their destination.

The product is the vehicle that takes your client to their destination

Price and cost are weak words that only product pushers use to cheat people into doing bad business. C.P.S.'s always use a value equation when selling.

The value of your product to the customer matters most!

When you control the conversation of value or investment over price and cost, you lessen the opportunity for your product or service to be perceived as or treated like a commonsity.

Don't allow your product to be treated as a commodity
Prospecting for success!
2 Lectures 07:03

You need to know where to aim to find the right potential target for your product or service.

Preview 03:08

Although many targets might look right through your sights, it's a matter know knowing which are closest to the bulls-eye!

Qualify, then qualify, then qualify again!
I've connected, now what?
1 Lecture 03:43

There are so many ways to communicate these days, and we must make sure we do our best at all of them in order to stand out in the crowd.

How you connect matters!
Making it through the front door!
1 Lecture 03:39
Getting beyond the gatekeeper.
Your first meeting: Ascertaining prospect problems and needs.
2 Lectures 09:41
The questions that will always get you to the core of the problem

The phrase "Prescription without Diagnosis is Malpractice" is very pertinent to being a Chief Problem Solver.

Preview 02:45
Developing the solution.
1 Lecture 03:18

Just because we listen does not mean we hear what they are saying. This is a vital part of the process because what you ultimately hear will become the basis for the solution. It's so important to hear the right thing. The all new revised Discovery Meeting Question Guide has been added to help guide you to ask better questions and listen as well as you hear!

Did you hear as well as you listened?
6 More Sections
About the Instructor
Scott Saldinger
4.6 Average rating
11 Reviews
59 Students
1 Course
Chief Problem Solver

Scott Saldinger has over 25 years of selling experience in multiple industries and has generated more than $35,000,000 in revenues for businesses. Scott has trained sales team to achieve and exceed revenue expectations. With a career that includes selling both B2B and B2C across product verticals such as; Automotive, Banking, Medical, Retail, Travel, Technology and Manufacturing. Scott has a proven track record of learning a prospect or clients needs and then super satisfying them with a creative solution that provides the desired results. It is his simple back to basics approach that has made him a long-term asset to his clients both during and after the sales process.

Growing up with a vivid and creative imagination with no fear of asking questions Scott Saldinger graduated from the Rochester Institute of Technology (R.I.T.) with a degree in Film making and began a career in news photography. After seven years Scott used his talents to begin developing and implementing marketing strategies for clients utilizing broadcast television, online, mobile, billboard, and out of home marketing media on the sales and marketing side of that industry.

Mr. Saldinger played a vital role in the conception and production of the Rochester Institute of Technology School of Photographic Arts and Sciences Big Shot Photographs of both the Alamo (2001), the first Big Shot taken outside of New York State, and Big Shot Cowboys Stadium (2013), the second Big Shot in Texas, and the largest Big Shot subject ever photographed. He has also served on the boards of American Women in Radio and Television, the School of Film and Animation at R.I.T. as well having cycled to raise money for the National Multiple Sclerosis Society, and the Love Hope Strength Foundation registering hundreds for the national bone marrow registry. As a creative thinker and leader, Scott has developed initiatives that have saved lives, Hepatitis-C awareness and testing campaign, enriched the education of youth, Science Technology Engineering and Math Awareness Campaign, and generated revenue for businesses in a wide spectrum of business.

In his professional career he’s been a revenue-generating powerhouse in various sales positions. A leader who employs a roll-up his sleeves attitude in order to work along side as a mentor, teacher and encourages others so that those he manages can grow and achieve their professional goals. Scott has mastered skills in the areas of professional sales, marketing, sales training, and leadership. His creative solution process transcends sales and customer service to go deep into both client and employee needs.