Be a Consultative Solution Seller (Chief Problem Solver)!

Learn to become a Chief Problem Solver, solution selling, for any product or service to drive revenue and income!
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Instructed by Scott Saldinger Business / Sales
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  • Lectures 28
  • Length 2 hours
  • Skill Level Beginner Level
  • Languages English
  • Includes Lifetime access
    30 day money back guarantee!
    Available on iOS and Android
    Certificate of Completion
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About This Course

Published 1/2016 English

Course Description

**** Update 5/14 - The revised Discovery Meeting Question Guide has been uploaded to lesson 20. Look for new lessons coming soon to help you truly become a Chief Problem Solver! As always feedback is always appreciated.

*** Update 3/6 part 1 of 2 new lecture on Social Selling*** Learn how to use LInkedIn and increase your Social Selling Index to attract more prospects and clients and be seen as a Chief Problem Solver.

*** Updates 2/1 with new lecture - Catching Big Fish!*** This course will update at minimum once per month in order to become a growing resource for you and value of the investment you've made!

*** Live seminars which cover similar information can cost from $500 to $2,000 depending on duration and location. In this course you will receive the same value but for a more reasonable investment with no additional upsell!***

Sales is not about a product or service, it is about learning the true needs of your prospect or customer and then providing the right solution to help them achieve success. No one likes a product pusher, high pressure, any size fits all salesperson, yet that is the predominate perception of anyone being sold to.

This course will teach you how to become a consultative solution professional, or Chief Problem Solver in the eyes of your prospects and customer which in turn will result in higher revenues as well as greater commissions for your income!

For your investment in this class you will receive additional content on a regular basis, as well as Q&A with the instructor. Being and remaining a C.P.S. requires regular training and refreshers as well as upgrades to your process. This course will grow with you through your career.

Selling is simple, but you must be simply elegant in the process so that your prospects and clients want to close the sale for you.

In this course you will learn the behaviors and techniques needed to master a customer solution process from prospecting to closing for any product or service you might be selling. Each lesson will give instruction, examples and the advice you need to succeed.

If you have ever considered going into professional selling or have been at it without great training or the success you desire, then this course is for you.

Learning this process will make you more valuable to clients, become a partner asset, the first person your clients think of, and will allow you to close more sales and make more money!

There are no gimmicks, no “Spin”, no pressure tactics, or any of the negative things that 100% of bad salespeople do taught in this course. You will walk away becoming a sales leader who stands head and shoulders above the crown of sub-par salespeople.

Your ability to close more sales and make a higher income all hinge on the behaviors taught in the course. They are the foundation for any sales system a business may have you follow.

Scott Saldinger has over 25 years of selling experience in multiple industries and has generated more than $35,000,000 in revenues for businesses. It is his simple back to basics approach that has made him a long term asset to his clients both during and after the sales process.

What are the requirements?

  • The ability to take notes is all that is needed.

What am I going to get from this course?

  • Understand the principles and behaviours neccessary to become more than a salesperson. Elevate yourself to Chief Problem Solver!
  • Effectively prospect for New Business
  • Develop leads into propects
  • Cold Call effectively
  • Differentiate yourself from other sellers
  • Effectively ascertain prospect and client needs
  • Effectively deliver a solution presentation.
  • Build a solution that over delivers on client expectation and needs
  • How to ask for the sale
  • Close and start the sales process again
  • Once compleated you will be able to either improve selling at your current company, or if you have wanted to get into professional selling, have the knowledge to secure a job as a sales professional!

Who is the target audience?

  • If you are thinking about getting into professional sales, or have recently joined the ranks, then this course is for you! You'll learn the behaviours and tactics neccessary to become a Chief Problem Solver who generates more revenue and increased commissions!
  • Do you want to earn more clients which will result in higher sales and larger commissions as well as higher personal inome? Well, if you do, this is the course for you. No tricks, no preditorial tactics, just honest sales behaviours that will giude you through each step of any customer focused sales process.

What you get with this course?

Not for you? No problem.
30 day money back guarantee.

Forever yours.
Lifetime access.

Learn on the go.
Desktop, iOS and Android.

Get rewarded.
Certificate of completion.


Section 1: Intro to Customer Solution Selling

Upon completion of this course you will possess the skills to become an accomplished customer focused solution based sales professional with the ability to successfully interview for sales positions in a variety of industries as well as hit the ground running to drive revenue for your employer.

If you are currently in sales but have not had adequate training by your employer, it happens more often than you would think, then you’ll walk away with the skills to begin truly driving business and revenue immediately solidifying your place on the team.

Section 2: What makes GREAT Sales Professionals?

Passion is a must for all we do in life, so in this lecture we discuss the difference between having passion for solving problems vs. having passion for a product.


Be DIFFERENT! Don't ever be like your competition. If you're going to become a Selling Super Star it takes separating yourself from the pack!


Unfortunately great sales people are overshadowed by the negative perceptions others have given the profession. In this discussion we will discuss turning that around!

Section 3: Becoming a Chief Problem Solver
What is a Chief Problem Solver?
The Art of Selflessness
Under promise and over deliver!
Section 4: Live what you are selling: The Solution to a problem!

Creativity can come from anywhere, and the idea that you might be "not creative" doesn't hold water when you have the passion to solve problems. I this lecture we will discuss finding your way to creativity.


Creativity, even in art created by just one person, does not happen in a vacuum. Creativity comes from collaboration and input from many different sources. We will discuss this during the lecture.


Creativity comes in part from all you observe and experience. it is important to take in the world and influences around us so that creativity flourishes with new ideas. We will discuss this in the lecture.

Section 5: Learn your product!

C.P.S.'s sell solutions, the solution, your product, is the vehicle that takes a prospect or client to their destination.


Price and cost are weak words that only product pushers use to cheat people into doing bad business. C.P.S.'s always use a value equation when selling.


When you control the conversation of value or investment over price and cost, you lessen the opportunity for your product or service to be perceived as or treated like a commonsity.

Section 6: Prospecting for success!

You need to know where to aim to find the right potential target for your product or service.


Although many targets might look right through your sights, it's a matter know knowing which are closest to the bulls-eye!

Section 7: I've connected, now what?

There are so many ways to communicate these days, and we must make sure we do our best at all of them in order to stand out in the crowd.

Section 8: Making it through the front door!
Getting beyond the gatekeeper.
Section 9: Your first meeting: Ascertaining prospect problems and needs.
The questions that will always get you to the core of the problem

The phrase "Prescription without Diagnosis is Malpractice" is very pertinent to being a Chief Problem Solver.

Section 10: Developing the solution.

Just because we listen does not mean we hear what they are saying. This is a vital part of the process because what you ultimately hear will become the basis for the solution. It's so important to hear the right thing. The all new revised Discovery Meeting Question Guide has been added to help guide you to ask better questions and listen as well as you hear!

Section 11: Tips for building a presentation that will connect with your prospect.

You've likely heard it before, "Keep It Simple Stupid", but nowhere is it more important when planning your presentation to a prospect or client. You don't want them to get lost along the way!

Section 12: The Price/Investment Equation

Making a purchase, and investing money doesn't always guarantee someone is fully invested for success. You need to make sure they are!


While C.P.S.'s educate on Investment, there will be times when a prospect or client balks at what it takes to purchase your solution. We'll cover those in this lecture.

Section 13: Making the pitch!

You've worked hard to earn the opportuinty to pitch your product or service, so there's no reason to skimp on effort when stepping up to the plate to swing for the fences!

Section 14: Closing the deal.

Do you ask for the sale or wait for the prospect to say yes because you did such a great job presenting the solution? We'll discuss it in this lecture.

Section 15: Delivering on what you sold so that your client is a Raving Fan!

Don't make the mistakes product pushers do when a deal is closed, immediately walk on to the next deal without delivering on what they sold. C.P.S.'s never make that mistake!


You need to connect with people who can make buying decisions, say YES, those are your Big Fish! How you find them and connect with them is important and can even been challenging, that is if you don't use all of the many tools and resources that can get to them.

Section 16: Section 16: Social Selling

The first in two parts about social selling so that you are relevant to your prospects and clients, and not seen as just another typical salesperson.

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Instructor Biography

Scott Saldinger, Chief Problem Solver

Scott Saldinger has over 25 years of selling experience in multiple industries and has generated more than $35,000,000 in revenues for businesses. Scott has trained sales team to achieve and exceed revenue expectations. With a career that includes selling both B2B and B2C across product verticals such as; Automotive, Banking, Medical, Retail, Travel, Technology and Manufacturing. Scott has a proven track record of learning a prospect or clients needs and then super satisfying them with a creative solution that provides the desired results. It is his simple back to basics approach that has made him a long-term asset to his clients both during and after the sales process.

Growing up with a vivid and creative imagination with no fear of asking questions Scott Saldinger graduated from the Rochester Institute of Technology (R.I.T.) with a degree in Film making and began a career in news photography. After seven years Scott used his talents to begin developing and implementing marketing strategies for clients utilizing broadcast television, online, mobile, billboard, and out of home marketing media on the sales and marketing side of that industry.

Mr. Saldinger played a vital role in the conception and production of the Rochester Institute of Technology School of Photographic Arts and Sciences Big Shot Photographs of both the Alamo (2001), the first Big Shot taken outside of New York State, and Big Shot Cowboys Stadium (2013), the second Big Shot in Texas, and the largest Big Shot subject ever photographed. He has also served on the boards of American Women in Radio and Television, the School of Film and Animation at R.I.T. as well having cycled to raise money for the National Multiple Sclerosis Society, and the Love Hope Strength Foundation registering hundreds for the national bone marrow registry. As a creative thinker and leader, Scott has developed initiatives that have saved lives, Hepatitis-C awareness and testing campaign, enriched the education of youth, Science Technology Engineering and Math Awareness Campaign, and generated revenue for businesses in a wide spectrum of business.

In his professional career he’s been a revenue-generating powerhouse in various sales positions. A leader who employs a roll-up his sleeves attitude in order to work along side as a mentor, teacher and encourages others so that those he manages can grow and achieve their professional goals. Scott has mastered skills in the areas of professional sales, marketing, sales training, and leadership. His creative solution process transcends sales and customer service to go deep into both client and employee needs.

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