Become a JIRA Power User

A thorough training class that will transform you into a super productive JIRA user. Learn all the tricks and shortcuts.
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  • Lectures 16
  • Length 3 hours
  • Skill Level All Levels
  • Languages English
  • Includes Lifetime access
    30 day money back guarantee!
    Available on iOS and Android
    Certificate of Completion
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About This Course

Published 12/2014 English

Course Description

JIRA is an awesome issue tracker that can be used to achieve visibility on a wide variety of items. This course covers everything JIRA has to offer for regular users. By the time you are done with this course, you will have become a JIRA Power User.

I've been giving this training course for years to people ranging from people who had never used JIRA before to people with several years of JIRA experience, and everyone learned a great deal.

What's a JIRA Power User?

You become a JIRA Power User when you know exactly what you can get out JIRA and how to get it as fast as possible. You understand how the tool works and you know how to leverage its strengths and how to go around its weaknesses.

But ultimately, for me a JIRA Power User is someone who knows how to Create Awesome Dashboards by knowing how Leverage Search Filters. They Use Keyboard Shortcuts to navigate very quickly in JIRA.

First Things First

Of course, before you can fly, you have to learn how to run, and also you have to learn how to walk. Let me be guide your guide as we'll start by a nice Introduction to JIRA as we'll lay the foundation to your future awesome. We'll look at the core concepts of JIRA: Project and Issues, and understand exactly the relationship between the two. Then we'll see How to Create a JIRA Issue, which will lead us to the JIRA Issue Interface Deep-dive where we'll look at the Issue interface and see every issue action available. This section also includes easy to use Patterns for Creating Amazing Comments for JIRA Issues, comments that include links, mention other users, and even embed images.

JIRA is all about Projects and Issues, sure, but there's another important piece to the puzzle. I'm about JIRA Workflows. Of course we'll talk about workflows and see exactly what your role is as a JIRA User.

Now you know how to walk. Nice far.

Time to go pro on JIRA

Once you understand the basics, we'll be ready to get serious. We'll learn How to Use the JIRA Search Engine. Actually, I'm short-selling this... We'll learn How to Use All Three JIRA Search Engines. Oh yes, JIRA has no less than three search engines and you will learn to get most out of each one.

Searching is obviously very important, but let's not forget the actual search results. In JIRA, those results are displayed in the Issue Navigator and you will learn How to Customize the JIRA Issue Navigator. I'm talking about customizing columns, exporting results to Excel, and How to Update Several JIRA Issues at Once.

JIRA Dashboards, Serious Business

This is the part where you'll put all the skills you've recently acquired to good use. You'll learn How to Create Awesome JIRA Dashboards to display the information relevant for you and your teams.

My promise to you

I've worked as a professional JIRA consultant for years, developing my knowledge day by day, going back to the JIRA documentation as each new version came out. My promise to you is that I will share everything I know about using JIRA in this class. I will leave no stone unturned.

Technical Considerations

This course has been recorded on a standard JIRA 6.3 Server instance. It is a "Vanilla" instance, meaning there are no extra plugins installed. Everything we cover is available to non-administrator JIRA Users.

This course is not for you if

  • You're looking to learn how to create JIRA workflows and setup screens
  • You're looking to learn how to use JIRA Agile or another JIRA plugin

What are the requirements?

  • How to use a web browser

What am I going to get from this course?

  • Navigate easily throughout JIRA
  • Leverage the JIRA Search Engine to find exactly what you're looking for
  • Create your very own JIRA Dashboards
  • Use all the JIRA shortcuts to be very productive
  • Add rich and detailed comments to JIRA Issues
  • Importing existing lists of issues into JIRA

Who is the target audience?

  • This course is meant for anybody looking to get more out of their use of JIRA. Whether you've never used JIRA or have already been at it for a while, this training course will allow you to become a JIRA Power User
  • This course is not for you if you're looking to learn how to setup new JIRA Workflows, customize screens, or troubleshoot notifications. JIRA Administration is not covered in this class. If you're interested in JIRA Administration, please have a look at my other classes.

What you get with this course?

Not for you? No problem.
30 day money back guarantee.

Forever yours.
Lifetime access.

Learn on the go.
Desktop, iOS and Android.

Get rewarded.
Certificate of completion.


Section 1: Introduction - Welcome to JIRA

Quick introduction to this training class in the form of a JIRA Public Service Announcement. We also review the scope of this training.


Log into JIRA and find out what the word JIRA actually stands for, as well as some background information on the application.

Section 2: All About JIRA Projects
Introduction to JIRA Projects: Categories, Attributes, Dashboard
JIRA Project Versions & Components
JIRA Project Built-in Reports
Section 3: JIRA Issues
Issue Creation, Standard JIRA Fields, Advanced Text Formatting

We look at all the issue operations available in the Issue Display Screen and we learn to add awesome comments.

The Default JIRA Workflow and Read-Only Issues
Importing Issues with Bulk Create and External system Import
Section 4: JIRA Search and the Issue Navigator
Basic Search, Search Filters
Advanced Search, Issue Navigator
Quick Search
Section 5: JIRA Productivity Tips
Using Keyboard Shortcuts
The Universal JIRA Shortcut
Section 6: JIRA Dashboards
JIRA Dashboards and Gadgets
Section 7: JIRA and You
Your JIRA User Profile

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Instructor Biography

Felix Martineau, Director, Atlassian Practice - TechSolCom

Felix Martineau runs the Atlassian Practice at TechSolCom and is a rare blend of deep IT expertise, people skills, and business acumen. While he thinks of himself as a jack-of-all-trades, he has developed a world-class JIRA expertise, and also covers the entire Atlassian portfolio. A recognized player in the Atlassian community, Felix is a regular contributor to top JIRA plugins, and is involved in several JIRA books.

He has implemented JIRA in wide variety of industries ranging from Banking to large Energy companies and has configured JIRA for countless uses cases, while providing training for hundreds of aspiring JIRA Administrators in the US, Canada, and even Europe. Felix also has more than 10 years of experience appearing on a live television program, which allowed to develop a fun and engaging delivery.

Felix started using JIRA in 2007, and what started out as a purely technical expertise evolved into business process management, enterprise collaboration, application life cycle management, Agile methodology, change management, and personal productivity. A confessed self-improvement geek, Felix is always looking for ways to improve and to take on new challenges.

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