JIRA is an awesome issue tracker that can be used to achieve visibility on a wide variety of items. This course covers everything JIRA has to offer for regular users. By the time you are done with this course, you will have become a JIRA Power User.
I've been giving this training course for years to people ranging from people who had never used JIRA before to people with several years of JIRA experience, and everyone learned a great deal.
What's a JIRA Power User?
You become a JIRA Power User when you know exactly what you can get out JIRA and how to get it as fast as possible. You understand how the tool works and you know how to leverage its strengths and how to go around its weaknesses.
But ultimately, for me a JIRA Power User is someone who knows how to Create Awesome Dashboards by knowing how Leverage Search Filters. They Use Keyboard Shortcuts to navigate very quickly in JIRA.
First Things First
Of course, before you can fly, you have to learn how to run, and also you have to learn how to walk. Let me be guide your guide as we'll start by a nice Introduction to JIRA as we'll lay the foundation to your future awesome. We'll look at the core concepts of JIRA: Project and Issues, and understand exactly the relationship between the two. Then we'll see How to Create a JIRA Issue, which will lead us to the JIRA Issue Interface Deep-dive where we'll look at the Issue interface and see every issue action available. This section also includes easy to use Patterns for Creating Amazing Comments for JIRA Issues, comments that include links, mention other users, and even embed images.
JIRA is all about Projects and Issues, sure, but there's another important piece to the puzzle. I'm about JIRA Workflows. Of course we'll talk about workflows and see exactly what your role is as a JIRA User.
Now you know how to walk. Nice job...so far.
Time to go pro on JIRA
Once you understand the basics, we'll be ready to get serious. We'll learn How to Use the JIRA Search Engine. Actually, I'm short-selling this... We'll learn How to Use All Three JIRA Search Engines. Oh yes, JIRA has no less than three search engines and you will learn to get most out of each one.
Searching is obviously very important, but let's not forget the actual search results. In JIRA, those results are displayed in the Issue Navigator and you will learn How to Customize the JIRA Issue Navigator. I'm talking about customizing columns, exporting results to Excel, and How to Update Several JIRA Issues at Once.
JIRA Dashboards, Serious Business
This is the part where you'll put all the skills you've recently acquired to good use. You'll learn How to Create Awesome JIRA Dashboards to display the information relevant for you and your teams.
My promise to you
I've worked as a professional JIRA consultant for years, developing my knowledge day by day, going back to the JIRA documentation as each new version came out. My promise to you is that I will share everything I know about using JIRA in this class. I will leave no stone unturned.
This course has been recorded on a standard JIRA 6.3 Server instance. It is a "Vanilla" instance, meaning there are no extra plugins installed. Everything we cover is available to non-administrator JIRA Users.
This course is not for you if
Quick introduction to this training class in the form of a JIRA Public Service Announcement. We also review the scope of this training.
We look at all the issue operations available in the Issue Display Screen and we learn to add awesome comments.
Felix Martineau runs the Atlassian Practice at TechSolCom and is a rare blend of deep IT expertise, people skills, and business acumen. While he thinks of himself as a jack-of-all-trades, he has developed a world-class JIRA expertise, and also covers the entire Atlassian portfolio. A recognized player in the Atlassian community, Felix is a regular contributor to top JIRA plugins, and is involved in several JIRA books.
He has implemented JIRA in wide variety of industries ranging from Banking to large Energy companies and has configured JIRA for countless uses cases, while providing training for hundreds of aspiring JIRA Administrators in the US, Canada, and even Europe. Felix also has more than 10 years of experience appearing on a live television program, which allowed to develop a fun and engaging delivery.
Felix started using JIRA in 2007, and what started out as a purely technical expertise evolved into business process management, enterprise collaboration, application life cycle management, Agile methodology, change management, and personal productivity. A confessed self-improvement geek, Felix is always looking for ways to improve and to take on new challenges.