Be Approachable & Coach as a Manager

You want to be the best leader. Gain the tools you need to encourage interactions and coach your team to the next level.
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  • Lectures 25
  • Length 42 mins
  • Skill Level All Levels
  • Languages English, captions
  • Includes Lifetime access
    30 day money back guarantee!
    Available on iOS and Android
    Certificate of Completion
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About This Course

Published 4/2015 English Closed captions available

Course Description

Many managers underestimate the importance of being personable & approachable. Are you missing leadership opportunities because you're sending the wrong message to others? Make these changes & reach out to increase your “approachability” quotient.

Your business moves fast. Want to accelerate your team's performance to stay ahead & set a winning pace? Try coaching. Coaching helps your team reach performance goals & develops employees. Working together works better, so whether you're coaching star performers to achieve at the next level or guiding team members to unlock their true potential, discover the key skills you need to coach a winning performance.

Course 1: Be Approachable

Identify your own non-verbal habits & learn the skills to take your approachability to the next level.

  • Assess your own approachability
  • Recognize the non-verbal vibes you're sending
  • Be more interactive with better listening & understanding

Course 2: Coach as a Manager

Win with these coaching skills to take your team to the next level & unlock hidden potential.

Establish credibility with your team

Set expectations to assess performance

Give your team meaningful feedback

This two course bundle will teach you how to be the most approachable person you can be & leverage that approachability into a great coaching relationship with your team. It includes dynamic video, interactive practice lessons, tips from industry leaders, & downloadable PDFs. Each component is designed to be completed in short time allotments, or all at once, to suit your schedule. It will take approximately 1 hour to complete both courses.

You want to be the best team leader. Gain the tools you need to encourage interactions & coach your team to the next level.

What are the requirements?

  • You will need Adobe Acrobat to download PDFs
  • You will need internet access. Google Chrome, Internet Explorer or Safari are preferred browsers to open links to interactive lessons

What am I going to get from this course?

  • Assess your current approachability
  • Increase your “approachability” quotient
  • Learn the coaching skills needed to develop your team
  • Gain the skills to establish credibility, trust & communication

Who is the target audience?

  • Current team leaders & managers
  • Company members interested in coaching & inspiring their colleagues
  • Team members interested in taking on leadership roles

What you get with this course?

Not for you? No problem.
30 day money back guarantee.

Forever yours.
Lifetime access.

Learn on the go.
Desktop, iOS and Android.

Get rewarded.
Certificate of completion.


Section 1: Course 1 – Be Approachable

When you're personable & approachable people will be more comfortable sharing information & feedback that will help you become a better leader. The good news is that you can learn to be more approachable.

1 page

Could you be more approachable? Select the phrases that describe you to find out.

Section 2: Check Your Non-verbal Message

Studies show that non-verbal communication accounts for most of the information that we convey. Use these simple steps to show people you welcome their input.

1 page

Check out this interaction to learn more about the subtle messages you send through your body language. Practice making these physical changes to improve others' perceptions of you.

1 page

Participate in this exercise with Allen Pease to learn the power that is in the palm of your hand. Making these simple changes in your non-verbals creates positive emotion & results.

Section 3: Reach Out & Share

Communication is a two-way street. Try these techniques to share what you know & increase opportunities for dialogue.

1 page

Here are some workplace scenarios. Which response would you choose to build approachability?

Section 4: Listen for Better Understanding

You want to be a better listener & that may mean you need to adapt your communication style to different situations. These strategies will help.

1 page

There are a lot of demands on our attention. Julian Treasure offers five tips to listen better & stop the spread of inattention.

Section 5: Up Your Interactions

You'll build relationships & strengthen workplace dynamics when you ask for input. Try out these strategies to leverage the brainpower & experience of others.

1 page
Use this worksheet to help you reflect on recent opportunities you've had for growth & development. Have you recently had a chance to seek someone's advice or opinion at work? Think through your approach & identify what you might do differently next time.
Section 6: Put It to Work

Think about this final piece of advice to help you improve & be more approachable in your workplace.

3 pages

Use the tips & tools in this printable PDF to help you improve & be more approachable.

5 questions

Assess your readiness to improve & be more approachable. You need an 80% to pass.

Section 7: Course 2 – Coach as a Manager

Why should you coach? Coaching focuses action on performance improvement & sets you up to achieve your team's goals.

1 page

Find out if you're ready to coach with this short self-assessment.

Section 8: Build the Foundation

Being a successful coach means having a solid coaching relationship. Find out what you can do to establish credibility & trust in your relationship.

1 page

Practice building a coaching relationship by selecting the phrases you would use to start a conversation.

Section 9: Clarify Targets

Achieving goals starts when you have a joint understanding of what needs to be done. Learn what you can do as a coach to set expectations.

1 page

How would you clarify performance expectations using notes from a meeting? Find out how to take aim at performance targets by practicing clear communication.

Section 10: Assess Performance

Analyzing on the job performance is crucial to successful coaching. Discover how you can observe on the job performance & identify where performance can improve.

1 page

Sometimes falling short can drive forward progress. Dive deeper with a TED Talk from Sarah Lewis to learn more.

Section 11: Start with What’s Right

Delivering feedback can be challenging, but it doesn't have to be. Find out what you can do to make feedback from an assessment meaningful & useful.

1 page

Watch these three case studies to see some different perspectives on coaching & what can be realized when people stretch beyond their comfort zones.

Section 12: Put It to Work

Think about this final piece of advice as you start to coach as a manager.

6 pages

Use the tips & tools in this printable PDF on the job to help you coach as a manager.

5 questions

Assess your readiness to coach as a manager. You need an 80% to pass.

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Instructor Biography

Eleventure Team, Higher Learning. @ Work

Let's face it - a lot of elearning out there is downright boring. The truth is, everyone wants the skills they need to do their jobs well. That's where Eleventure comes in. It's critical, on-the-job skills people need. It's fast. It's fresh. It's action based & it's designed and developed by award winning and veteran author, presenter & trainer, Megan Torrance of TorranceLearning.

Megan brings over a decade of business consulting and project management experience to her instructional design and development work. She teaches LLAMA (Agile project management) and instructional design classes, kicks off new design projects and makes sure everyone's having a good time. Elearning guru by day, and ice hockey goaltender by night, Megan is devoted to not only delivering outstanding work, but also creating a top-notch work environment based on trust, flexibility, compassion, and fun. Megan and her team have developed elearning for a variety of industries and topics including food ingredients, industrial chemicals, medical, non-profit, human resources, sales, marketing, and IT. Megan holds a BS in Communications with an emphasis on Organizational Communication and Public Relations, and an MBA, both from Cornell University.

TorranceLearning's instructional design processes are designed to quickly focus on the desired performance and learning objectives, then make the most of visual and verbal techniques to take full advantage of the learning opportunity.

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