Asterisk Administrators Guide to VoIP Polycom IP SIP Phones

Learn how to configure Polycom IP Phones to work with your Asterisk VoIP PBX for intercom, BLF and customizing phones
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Instructed by Jon Manning IT & Software / Hardware
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  • Lectures 20
  • Length 2 hours
  • Skill Level All Levels
  • Languages English
  • Includes Lifetime access
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    Available on iOS and Android
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About This Course

Published 11/2015 English

Course Description

In this course you will learn how to create a configuration for seamless interoperability between a Polycom IP phone and an Asterisk based PBX. Since building an Asterisk server is only half of the phone system you need to ensure the physical phone endpoints are configured correctly. The phones are what all the end users interact with daily and gives them the tool to communicate with internal and external users.

  • You will learn how to configure Polycom IP phones
  • I will show you the different Polycom IP phone models to choose from
  • In the course resources for each lesson you will get copies of the config files I demonstrate
  • It should only take you a couple hours to get a working configuration file for your PBX
  • If you plan on using Polycom phone you need to take this course and learn how to configure them using the different methods

My courses are always structured in an easy to follow format giving you a little bit of knowledge at a time to implement then building on top of that knowledge as the course progresses. I give you real world examples and show you how to do fuctions that are commonly asked for of phone systems.

What are the requirements?

  • You should be familiar with SIP and have an Asterisk based IP PBX so you are able to configure and register a phone to make and receive phone calls
  • If you don't have PBX/phone system to work with I have another course you can take to build your own

What am I going to get from this course?

  • Configure Polycom IP Phones to Work with an Asterisk PBX
  • Understand the different features and capabilities between the different model Polycom phones
  • Select the best Polycom phone model for your clients users

Who is the target audience?

  • All level of users who are working with Asterisk or any Asterisk based VoIP IP PBX using SIP Phones
  • Anyone learning the different model Polycom IP phones and their capabilities
  • Users looking to configure the Polycom functions using the XML config files

What you get with this course?

Not for you? No problem.
30 day money back guarantee.

Forever yours.
Lifetime access.

Learn on the go.
Desktop, iOS and Android.

Get rewarded.
Certificate of completion.


Section 1: Introduction to Polycom Phones and How to Get the Most from this Course

Welcome to the course and thank you for joining me.

Section 2: Getting Started with Polycom IP Phones

In this lecture you will see the different model phones available from Polycom. We will review the whole family of phones and dissect each models features. At the end of this lecture be sure to look in the course resources for the Polycom IP phone model matrix guide where it will clearly illistrate the differences between each model phone.


Learn the different ways to configure your Polycom phones and how you can do each one. Throughout this course we will be using a couple different ways to show you in your own enviorment how to effectivly manage this process.


Let's review the back of a Polycom VVX phone to see what the connections look like and what each of them does. This is very important for when you are getting ready to install a physical phone.


In this lesson I will show you how to find the phones IP address on the network so we can use that to access the web configuration interface.


See this optional lesson where I will show you how to configure the VLAN ID from the phone menu system. You don't have to use VLAN's but I like to use them when working in medium to large network environments so the DHCP range does not run out of addresses.

3 questions

Let's see what you learned in the last section regarding the Polycom phone features and different methods for configuring these devices.

Section 3: Using the Polycom IP phone web admin interface

Let's talk about what you will learn during this section of the course.


In this lesson I will show you how to navigate the Polycom web admin and what the different menus do. As I state in the video it is recommend you use FireFox since that browser seems to perform the best with the Polycom web admin. We will also configure all the phones to use the same version of firmware this course was designed for version 4.1.8.


Using my sample configuration files you will add new SIP peers to your Asterisk server so we can configure the phone and all be use the same extension numbers. I am using AstLinux as my Asterisk server which is from my course on how to build a VoIP Business so if you are curious about that course take a look at all the courses I offer.


Using the SIP peers we added to your Asterisk server you will see how to configure a phone using the simple setup menu. This will teach you the basics of how to configure the phone using the web admin.


Learn how to backup the config file from a phone so you can restore it in the future in the event of a problem.

3 questions

See what you learned from the web admin walk through.

Section 4: Customizing Phones Using the XML Style Configuration Files

During this section you will learn the details of working with XML configuration files.


In this lecture you will see how to create a BLF key from the web admin. Then we will review the funcaitonalty of how the BLF keys work including adding a call pickup feature to the Asterisk PBX.


During this lesson you will see how to export a config file from a phone and make addtions to it and upload it to the Polycom phone.


In this lesson we will talk about DHCP reservations and how they work as well as where you can configure a DHCP reservation table.


See an example of how to edit the background image of a Polycom phone through the XML config file. See the course resources for the examples.


See how to configure your phones with an NTP server and what timezone the phones reside in. Use the example config included in the course resources.


Learn how you can change the way to handle inbound and outbound phone calls with line appearance buttons. There are 2 different approaches on how to handle phone calls and buttons on the phone. I will show you the default method as well as my preferred method.


In many legacy PBX equipment the systems allow for users to do an intercom call which is a 1 to 1 speaker phone call where the calling party picks the person they want to talk to and dials their number automatically putting the receiving parties phone on speaker. In this lesson I will show you how to configure the phones and how it acually works.

3 questions

See what you learned from the last section where we customized a phone using the XML configuration file.

Section 5: Conclusion: Course Wrap Up

Thank you for taking the course, now use your newfound knowledge to configure your own PBX. Also don't forget to take my other courses if you need further help with Asterisk configuration.

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Instructor Biography

Jon Manning, VOIP, SIP and Asterisk Expert, Technical Sales Professional

I started supporting call centers 14 years ago and at the time I had no experience with phone systems. Eventually I learned them inside out and started using Asterisk and Linux to reduce costs. I discovered how versatile and robust Asterisk was so I expanded by client base to sell business phone systems.

After 14 years I have turned to focus my efforts on training how to build and sell phone systems. My instruction is very actionable, I want students to take the knowledge they gain and start using it to make money or do what they choose to do with it. You will find my teaching style is well liked by my students and they are always looking for new and exciting courses from me. Just take a look at some of the reviews I have received below.

"I am by far loving your course. Please make more and more videos on Asterisk Server; I shall purchase all of them." - Ganesh Dhungana

"Excellent Instructor, Jon, is great... Hopefully he will produce additional classes. I would take them immediately. Thank you JON !!" - David Jordan

"Excellent!!, Jon has done a great job in walking me through carefully and showing typical errors and gotchas along the way." - Bill Adams

"Interested in providing VOIP services? Take this course, Even if you plan to use FreePBX or another GUI interface for your VOIP service, learning Asterisk and Linux will give you a better understanding of what's going on under the hood of your PBX. Jon Manning gives great step by step instructions and clear explanations of what you need to do to provision SIP phones and legacy phone equipment." - Martin Fields

"Actionable knowledge, not just pure information, communicated with great professionalism, The lessons in this course go way beyond pure information. Jon (the instructor) knows his stuff inside out, and more significantly, he knows how to pass his knowledge clearly so that I can take action on it right away." - Michael Choke

"The best course for who want to enter to the Asterisk and Linux field, This course has been designed by professional instructor who has a lot of information so for beginner you just follow the lessons as i did, now i have a good knowledge about Asterisk runs on Linux how run the Asterisk operations. Also the instructor provide his email to contact him for any question that is really awesome, i liked this course and it worth the payment." - Saifaldeen ALBUSULTAN

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