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Asterisk Administrators Guide to VoIP Polycom IP SIP Phones

Learn how to configure Polycom IP Phones to work with your Asterisk VoIP PBX for intercom, BLF and customizing phones
4.7 (8 ratings)
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165 students enrolled
Created by Jon Manning
Last updated 11/2015
English
$15 $40 62% off
30-Day Money-Back Guarantee
Includes:
  • 2 hours on-demand video
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
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Description

In this course you will learn how to create a configuration for seamless interoperability between a Polycom IP phone and an Asterisk based PBX. Since building an Asterisk server is only half of the phone system you need to ensure the physical phone endpoints are configured correctly. The phones are what all the end users interact with daily and gives them the tool to communicate with internal and external users.

  • You will learn how to configure Polycom IP phones
  • I will show you the different Polycom IP phone models to choose from
  • In the course resources for each lesson you will get copies of the config files I demonstrate
  • It should only take you a couple hours to get a working configuration file for your PBX
  • If you plan on using Polycom phone you need to take this course and learn how to configure them using the different methods

My courses are always structured in an easy to follow format giving you a little bit of knowledge at a time to implement then building on top of that knowledge as the course progresses. I give you real world examples and show you how to do fuctions that are commonly asked for of phone systems.

Who is the target audience?
  • All level of users who are working with Asterisk or any Asterisk based VoIP IP PBX using SIP Phones
  • Anyone learning the different model Polycom IP phones and their capabilities
  • Users looking to configure the Polycom functions using the XML config files
Students Who Viewed This Course Also Viewed
What Will I Learn?
Configure Polycom IP Phones to Work with an Asterisk PBX
Understand the different features and capabilities between the different model Polycom phones
Select the best Polycom phone model for your clients users
View Curriculum
Requirements
  • You should be familiar with SIP and have an Asterisk based IP PBX so you are able to configure and register a phone to make and receive phone calls
  • If you don't have PBX/phone system to work with I have another course you can take to build your own
Curriculum For This Course
Expand All 20 Lectures Collapse All 20 Lectures 02:04:33
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Introduction to Polycom Phones and How to Get the Most from this Course
1 Lecture 02:37

Welcome to the course and thank you for joining me.

Preview 02:37
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Getting Started with Polycom IP Phones
5 Lectures 41:55

In this lecture you will see the different model phones available from Polycom. We will review the whole family of phones and dissect each models features. At the end of this lecture be sure to look in the course resources for the Polycom IP phone model matrix guide where it will clearly illistrate the differences between each model phone.

Preview 16:33

Learn the different ways to configure your Polycom phones and how you can do each one. Throughout this course we will be using a couple different ways to show you in your own enviorment how to effectivly manage this process.

See the Different Configuration Methods Available for Polycom IP Phones
15:29

Let's review the back of a Polycom VVX phone to see what the connections look like and what each of them does. This is very important for when you are getting ready to install a physical phone.

See the different ports on the back of a Polycom phone
05:53

In this lesson I will show you how to find the phones IP address on the network so we can use that to access the web configuration interface.

Navigating the phone menu system and finding the IP address of the phone
01:01

See this optional lesson where I will show you how to configure the VLAN ID from the phone menu system. You don't have to use VLAN's but I like to use them when working in medium to large network environments so the DHCP range does not run out of addresses.

Configure network settings to use a VLAN ID in order to separate voice traffic
02:59

Let's see what you learned in the last section regarding the Polycom phone features and different methods for configuring these devices.

Polycom phone introduction to configurations and features
3 questions
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Using the Polycom IP phone web admin interface
5 Lectures 22:40

Let's talk about what you will learn during this section of the course.

Introduction to phone menu configuration
01:05

In this lesson I will show you how to navigate the Polycom web admin and what the different menus do. As I state in the video it is recommend you use FireFox since that browser seems to perform the best with the Polycom web admin. We will also configure all the phones to use the same version of firmware this course was designed for version 4.1.8.

Reviewing the Polycom web admin interface for the first time and firmware update
10:58

Using my sample configuration files you will add new SIP peers to your Asterisk server so we can configure the phone and all be use the same extension numbers. I am using AstLinux as my Asterisk server which is from my course on how to build a VoIP Business so if you are curious about that course take a look at all the courses I offer.

Setup your Asterisk server with new SIP peers and a new context for a demo
02:52

Using the SIP peers we added to your Asterisk server you will see how to configure a phone using the simple setup menu. This will teach you the basics of how to configure the phone using the web admin.

Configure your first phone using the web admin and Asterisk SIP peers
06:12

Learn how to backup the config file from a phone so you can restore it in the future in the event of a problem.

See how to backup a phone in the event your phone breaks or gets factory reset
01:33

See what you learned from the web admin walk through.

Introduction to the Polycom phone web admin
3 questions
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Customizing Phones Using the XML Style Configuration Files
8 Lectures 54:22

During this section you will learn the details of working with XML configuration files.

Introduction to configuring phones using the XML style config files
01:47

In this lecture you will see how to create a BLF key from the web admin. Then we will review the funcaitonalty of how the BLF keys work including adding a call pickup feature to the Asterisk PBX.

Create a new BLF, busy lamp field, button on the Polycom phone
12:07

During this lesson you will see how to export a config file from a phone and make addtions to it and upload it to the Polycom phone.

Export XML configuration file from Polycom phone to add BLF button via XML
07:37

In this lesson we will talk about DHCP reservations and how they work as well as where you can configure a DHCP reservation table.

Understanding DHCP reservations and where to configure them
05:05

See an example of how to edit the background image of a Polycom phone through the XML config file. See the course resources for the examples.

Load a custom background image on the Polycom phone using the XML file
05:58

See how to configure your phones with an NTP server and what timezone the phones reside in. Use the example config included in the course resources.

Configure the network time server settings using the XML file to sync date/time
07:58

Learn how you can change the way to handle inbound and outbound phone calls with line appearance buttons. There are 2 different approaches on how to handle phone calls and buttons on the phone. I will show you the default method as well as my preferred method.

Configure number of phone calls per button or line appearance
08:28

In many legacy PBX equipment the systems allow for users to do an intercom call which is a 1 to 1 speaker phone call where the calling party picks the person they want to talk to and dials their number automatically putting the receiving parties phone on speaker. In this lesson I will show you how to configure the phones and how it acually works.

Setup a Polycom phone to receive an intercom call
05:22

See what you learned from the last section where we customized a phone using the XML configuration file.

Create an edit your own XML configuration file
3 questions
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Conclusion: Course Wrap Up
1 Lecture 02:59

Thank you for taking the course, now use your newfound knowledge to configure your own PBX. Also don't forget to take my other courses if you need further help with Asterisk configuration.

Take this knowledge and order a couple of phones to configure
02:59
About the Instructor
4.4 Average rating
348 Reviews
1,866 Students
5 Courses
VOIP, SIP and Asterisk Expert, Technical Sales Professional

I started supporting call centers 14 years ago and at the time I had no experience with phone systems. Eventually I learned them inside out and started using Asterisk and Linux to reduce costs. I discovered how versatile and robust Asterisk was so I expanded by client base to sell business phone systems.

After 14 years I have turned to focus my efforts on training how to build and sell phone systems. My instruction is very actionable, I want students to take the knowledge they gain and start using it to make money or do what they choose to do with it. You will find my teaching style is well liked by my students and they are always looking for new and exciting courses from me. Just take a look at some of the reviews I have received below.

"I am by far loving your course. Please make more and more videos on Asterisk Server; I shall purchase all of them." - Ganesh Dhungana

"You have been brilliant sir! I didn’t even have to finish the course to become good enough to start supporting our clients on asterisk platforms." - Tokunboh

"Excellent Instructor, Jon, is great... Hopefully he will produce additional classes. I would take them immediately. Thank you JON !!" - David Jordan

"Excellent!!, Jon has done a great job in walking me through carefully and showing typical errors and gotchas along the way." - Bill Adams

"Interested in providing VOIP services? Take this course, Even if you plan to use FreePBX or another GUI interface for your VOIP service, learning Asterisk and Linux will give you a better understanding of what's going on under the hood of your PBX. Jon Manning gives great step by step instructions and clear explanations of what you need to do to provision SIP phones and legacy phone equipment." - Martin Fields

"Actionable knowledge, not just pure information, communicated with great professionalism, The lessons in this course go way beyond pure information. Jon (the instructor) knows his stuff inside out, and more significantly, he knows how to pass his knowledge clearly so that I can take action on it right away." - Michael Choke

"The best course for who want to enter to the Asterisk and Linux field, This course has been designed by professional instructor who has a lot of information so for beginner you just follow the lessons as i did, now i have a good knowledge about Asterisk runs on Linux how run the Asterisk operations. Also the instructor provide his email to contact him for any question that is really awesome, i liked this course and it worth the payment." - Saifaldeen ALBUSULTAN

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