Assert Yourself - master the benefits of assertive behaviour
4.7 (8 ratings)
Instead of using a simple lifetime average, Udemy calculates a course's star rating by considering a number of different factors such as the number of ratings, the age of ratings, and the likelihood of fraudulent ratings.
528 students enrolled
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Assert Yourself - master the benefits of assertive behaviour

How to develop confidence and communication skills to ensure positive outcomes from your interactions with others
4.7 (8 ratings)
Instead of using a simple lifetime average, Udemy calculates a course's star rating by considering a number of different factors such as the number of ratings, the age of ratings, and the likelihood of fraudulent ratings.
528 students enrolled
Created by Skill Boosters
Last updated 4/2017
English
Curiosity Sale
Current price: $10 Original price: $45 Discount: 78% off
30-Day Money-Back Guarantee
Includes:
  • 32 mins on-demand video
  • 4 Supplemental Resources
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
What Will I Learn?
  • Communicate more effectively and improve their personal interactions.
  • Understand the disadvantages of aggressive and passive behaviour
  • Appreciate why how you make your point is just as important as what you say
  • Know how to disagree without being disagreeable
  • Realise the importance of showing respect for others
  • Know how to become an active team member
  • Give and receive constructive feedback.
View Curriculum
Requirements
  • No prior knowledge required.
Description

Being able to assert yourself and communicate effectively is key to building good working relationships. This course takes an engaging look at how to develop confidence and communication skills to ensure positive outcomes from your interactions with others. 

When we find ourselves under pressure or in confrontational situations, we may react aggressively - or we may back down and say nothing. Neither approach is likely to result in a positive outcome and we’re likely to come away from the situation wishing we’d handled things differently. Failure to assert ourselves and communicate clearly can have a negative impact on our interactions with colleagues, clients and customers and is likely to affect our personal effectiveness and productivity as well.

Assert yourself is an engaging, interactive learning experience that helps you to develop the skills and confidence you need to ensure that your interactions with others are positive, respectful and productive.

Who is the target audience?
  • Anyone who wants to be able to communicate more effectively and improve their interactions with others.
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Curriculum For This Course
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Welcome
1 Lecture 01:41

About this Skill Boosters course

Preview 01:41
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What is assertiveness?
2 Lectures 03:57

An introduction to what we mean by assertive behaviour and how it can help us both at work and in our daily lives.

Preview 02:23

What being assertive involves and what it can enable us to do.

Preview 01:34
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The way we communicate
2 Lectures 07:45

How communication is made up of our body language, voice and words and the ways in which these affect our interactions with other people.

Preview 03:54

The nature of passive, aggressive and assertive behaviour and how being assertive can help us deal with difficult situations and behaviours in a positive and constructive way.

Preview 03:51
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Becoming assertive
4 Lectures 10:56

How to deal with possible anxieties around changing our behaviour and becoming assertive.

Overcoming obstacles to being assertive
03:06

The importance of being decisive and stating your mind when taking an assertive approach.

Make up and state your mind
02:05

Why being assertive is all about keeping other people's needs in mind as well as our own.

Keep everyone's needs in mind
02:47

The importance of positivity in being assertive.

Be positive
02:58
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Using assertiveness
3 Lectures 07:41

How being assertive can help you to say 'no' effectively and disagree without conflict.

Saying no
03:21

How being assertive can help you to deal with anger and conflict and achieve a positive outcome.

Dealing with anger and conflict
03:08

A summary of what we have learned about being assertive and the benefits it can bring.

Summary
01:12
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Quiz
0 Lectures 00:00
Assessment quiz
5 questions
About the Instructor
Skill Boosters
4.5 Average rating
510 Reviews
5,926 Students
18 Courses
Courses for inclusive, productive and healthy workplaces

At Skill Boosters we work with leading subject matter experts to design, develop and deliver training for the workplace.  We are passionate about delivering behavioural training which helps to build productive, tolerant and inclusive individuals, teams and workplaces and which improves lives and life chances.

Our courses combine video drama, expert analysis, documentary sequences and interactive study to provide flexible, cost-effective training that engages, informs and inspires our learners.

Skill Boosters courses and resources are trusted by many of the world's leading organisations to develop and improve the skills and behaviours of their people.