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INTERVIEW TRAINING: Ask Better Questions, Hire Better People

If you want to improve your hiring accuracy or transform the way your company interviews talent, this course is for you.
4.8 (19 ratings)
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622 students enrolled
Created by James Colino
Last updated 1/2017
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  • 1.5 hours on-demand video
  • 1 Article
  • 8 Supplemental Resources
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
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Welcome to the "Interview Essentials" Course!

Becoming known for having an “eye for talent” is one of the most sought after management skills in any industry today.   But don’t be fooled -- managers who hire the best people aren’t born with the ability to spot talent!

They just know the secrets of great interviewing!

Learning Essential Interviewing Skills Will Improve Your Hiring Accuracy

  • You will be able to spot liars and fakes in your hiring process.
  • You will Impress your coworkers with insightful post-interview insights.
  • You will rest easy knowing that you hired the best person for the job.

Interviewing Skills Can Be Learned

Hiring the right people is the most important job that a manager has -- so why do most managers simply “wing it” when it comes to conducting an interview?

The truth is, there aren’t many resources available for interviewers to help them learn interviewing techniques.  

That’s why we built this course.   

To help new and experienced managers to gain an edge during the hiring process by learning the latest interviewing techniques used by some of the most progressive companies in the world.

Don’t Let Job Applicants Outsmart You!

Every job applicant today is more prepared than ever.   They come to the interview well-rehearsed to answer the easy questions that every manager asks.  “What are your strengths?”.  “What are your weaknesses?”.  “Why should I hire you?”.       

And while there are hundreds of thousands of articles and courses on the Internet aimed at helping candidates “beat the interview”, there are only a handful of resources available to help managers learn the skills that they need to make smart hiring decisions. 

Contents and Overview

This course contains over 1.5 hours of video instruction.  It is designed for anyone who is responsible for interviewing job candidates at their company.   While there are some advanced interviewing topics, it is ideally suited for both experienced and inexperienced interviewers.

The course starts by making you aware of how the modern job applicant today is preparing to outsmart you during the interview.  We also talk about the hidden costs of making the wrong hire.  You’ll be shocked at how much it really costs!

Following the introduction, you’ll learn how to properly greet a candidate and then quickly transition into setting expectations and gaining control of the interview.    This section will give you the confidence you need manage even the most difficult candidates.

After you learn how to take control of the interview, you’ll learn the difference between a great interview question and a bad one.  Unfortunately, most of the questions that are asked in interviews today, around the world, are really bad.  We’ll teach you how to avoid them.

Once you have a foundation in proper questioning techniques, you’ll learn the most important interviewing skill you’ll need – probing skills.   We devote two sections to this critical topic and provide examples of some common tactics that candidates use to try to avoid telling you the full story.   With these skills you’ll never be fooled by a candidate who sounds great on the surface, but can’t back up their answers with facts. 

At the end of the course you’ll learn some advanced techniques used by some progressive hiring organizations to add more structure to their hiring decision process.   This section will ensure that you eliminate “gut decisions” and focus on “data driven hiring”.    

And across all of these lectures, we provide you with free tools and templates that will help you implement all of these best practices immediately!

Who Is This Course For?

Anyone who is responsible for interviewing job candidates at their company. 

What Will You Get Out of This Course?

  • Over 1.5 hours of expert level content put together by recruiting leaders, hiring managers and PhD-level I/O psychologists.
  • Tools and templates you can use immediately to make better hiring decisions.
  • Practical exercises to help you identify common interviewing challenges.
  • Great questions that you can start asking candidates immediately.
  • Probing techniques to uncover more details from your candidates.

Our overall goal is that you will be more confident and make better hiring decisions after taking this course.  

And who knows…maybe you’ll get that big promotion because your hiring skills helped you build an amazing team of high performing employees!

Who is the target audience?
  • This course is designed for people who are responsible for hiring at their organization.
  • Both new and experienced interviewers will benefit from this course.
Students Who Viewed This Course Also Viewed
What Will I Learn?
Understand the cost & impact of a bad hiring decision.
Learn to ask better interview questions.
Eliminate first impression "interviewer bias".
Properly greet a candidate.
Effectively take control of an interview.
Use an interview guide to increase hiring accuracy.
Use advanced probing techniques to uncover details.
Use a 5 point rating scale to rate their candidates.
Use a candidate feedback form to make better decisions.
Run an effective post-interview debrief meeting.
Tactfully inform candidates of their final status.
View Curriculum
  • No experience is necessary. Just a desire to learn how to hire the best!
Curriculum For This Course
Expand All 19 Lectures Collapse All 19 Lectures 01:38:38
The Importance of Structured Interviewing
2 Lectures 12:36

In this lecture, you'll learn the true cost of a bad hire, how scarce top talent actually is and a few ways that candidates are preparing to ace your interview process.

Preview 07:34

Modern Candidate Preparation Tactics

Section 1 Quiz
3 questions
Preparing To Conduct a Proper Interview
1 Lecture 05:20

In this lecture, you'll learn some best practice techniques that you can use to better prepare for your interviews and some sure-fire ways to start your interviews off correctly to ensure that you establish control and put your candidate at ease.  

Preparing To Conduct a Proper Interview

Section 2 Quiz
3 questions
Welcoming Your Candidates
1 Lecture 08:41
Welcoming Your Candidates

Section 3 Quiz
3 questions
Opening The Interview With Confidence
1 Lecture 06:57
Interview Opening Techniques

Section 4 Quiz
3 questions
How To Ask Great Interview Questions
2 Lectures 13:28
Asking Ineffective or Inappropriate Interview Questions

How To Improve Other Common Interview Questions

Section 5 Quiz
9 questions
Asking Effective Interview Questions
1 Lecture 08:04

In this lecture, you'll learn the difference between a bad or ineffective interview question and a great interview question.   You'll see examples of different types of bad questions and learn how to change them to make them better.  

Ask Better Questions...Hire Better People

Section 6 Quiz
4 questions
Introduction To Interview Probing Techniques
1 Lecture 04:36
Introduction To Interview Probing Techniques

Section 7 Quiz
5 questions
Advanced Probing Techniques
6 Lectures 21:16

In this lecture, you'll learn to identify what a vague response sounds like and how to get your candidate back on track to give you a more specific response.

Preview 05:11

In this lecture, you'll learn to identify when a candidate is giving you their opinion in response to a question and how to get them back on course to give you a specific example.

Dealing with Opinion-based Responses

In this lecture, you'll learn to identify when a candidate is giving you a theoretical response to a question and how to get them back on course to give you a specific example.

Dealing with Theoretical Responses

In this lecture, you'll learn to identify when a candidate is not giving you the beginning, middle or the end of a story and how to ask specific probing questions to get the answers you need. 

Dealing with Incomplete Responses

Sometimes a candidate is intentionally evasive or simply can't come up with a good example to your question.  In this lecture, you'll learn how to politely probe for more information without being confrontational. 

Taking Control in Difficult Situations

In this lecture, you'll learn how to use a simple "frequency" questioning tactic to uncover more truthful responses as well as some default probing techniques that you can use when you're not sure what else to ask.

The Frequency Tactic & Default Probing Techniques

Section 8 Quiz
6 questions
Taking Notes & Rating Your Candidates
1 Lecture 08:23
Taking Notes & Rating Your Candidates

Section 9 Quiz
3 questions
Hiring The Right Person For The Job
1 Lecture 08:15

In this lecture, you'll learn some ground rules for running an effective post-interview debrief meeting.  This meeting is a critical step that all companies should integrate into their hiring process.  A helpful template is included in this section.

How to Run an Effective Post-Interview Debrief Meeting

Section 10 Quiz
6 questions
1 More Section
About the Instructor
4.8 Average rating
19 Reviews
622 Students
1 Course
Global Recruiting Leader & Technology Founder

James Colino is an accomplished recruiting leader with 15+ years of experience leading Talent Acquisition teams globally across North America, South America and Asia.

Most recently, James led a team of world class recruiters at The Hershey Company where he built hiring and interviewing processes for clients all over the world.

Today, as the Founder & CEO of HireBar, James is dedicated to making it easier for companies to conduct better interviews using a combination of software tools, easy-to-use templates and online learning.

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