Building Online Help for Beginners Using Adobe RoboHelp 11

Learn how to use Adobe RoboHelp 11 to create effective online help and support users of your software or web app.
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21 students enrolled
Instructed by Eric Butow IT & Software / Other
$75
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  • Lectures 124
  • Contents Video: 5 hours
  • Skill Level All Levels
  • Languages English
  • Includes Lifetime access
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    Available on iOS and Android
    Certificate of Completion
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About This Course

Published 8/2012 English

Course Description

In this course, you'll learn how to create complete online help systems using Adobe RoboHelp 11, the leading online help creation application available today. Eric Butow is your instructor and this course is narrated by Ann MacPhail.

RoboHelp allows you to create and integrate online help into your software or web app so your users can find answers to questions about your app quickly and easily. If you're a technical writer or an app developer who wants to support your users with online help, this course is for you.

This 10-hour course is divided into 13 sections that progressively show you how to create your own online help project. Each lecture contains a video demonstration that shows you how to perform the lecture task in the RoboHelp window.

Topics covered in the course include:

  • Learn about the menu bars, toolbars, and windows within the RoboHelp app window
  • Create a project, add project topics, and format topic text
  • Design your topics with styles, links, and frames
  • Go further by building forms, creating tables, and inserting graphic and multimedia files
  • Understand how to create user variables, add conditional build tags, and add scripts
  • Make it easy for your users to find information by learning how to add a table of contents, index, glossary, and see also keywords to your project
  • Generate your project in a variety of different formats so your users can view your online help on any device from smartphones to computers…and even in a printed manual

At the end of most sections, you'll be able to create various parts of your help project in an exercise that tests how much you learned in that section.

When you finish this course, you'll have all the knowledge you need to create online help systems for your users that are truly helpful.

What are the requirements?

  • RoboHelp 11, either standalone or as part of Adobe Technical Communication Suite 5, is required.
  • Experience using Windows 7 or 8.
  • Some background study on HTML5 is highly recommended.
  • Some background study on technical writing is preferred.

What am I going to get from this course?

  • Create a new online help project in Adobe RoboHelp 11.
  • Format your online help project topics.
  • Add links between topics and to other sources such as a website.
  • Build forms and tables within a topic.
  • Insert graphics and multimedia objects in a topic.
  • Add variables and tags in a topic.
  • Create custom windows within a topic.
  • Write and run scripts in an online help project.
  • Add a table of contents, index, and glossary to your online help project.
  • Use the tools and techniques in this course to create online help systems for users in a variety of formats.

What is the target audience?

  • This course is for anyone interested in learning how to create and publish online help systems using Adobe RoboHelp 11.
  • This course is not for someone who doesn't plan to use Adobe RoboHelp 11 to create online help systems.
  • This course is not for someone who wants to learn about Adobe Technical Communication Suite 5 or how to use other TCS apps with RoboHelp.

What you get with this course?

Not for you? No problem.
30 day money back guarantee.

Forever yours.
Lifetime access.

Learn on the go.
Desktop, iOS and Android.

Get rewarded.
Certificate of completion.

Curriculum

Section 1: Welcome!
02:13

You'll learn how online help is used to help users get information quickly.

01:41

You'll learn about the different online help formats you can create in RoboHelp 11.

02:08

You'll learn about the history and background of RoboHelp since its creation in 1991.

02:00

You'll learn how RoboHelp is a part of and integrates with Adobe's Technical Communication Suite 5.

Section 2: Launch RoboHelp
01:34

You'll learn how to open recent projects from the RoboHelp opening screen.

02:21

You'll learn how to create a new project using the New Project Wizard.

02:47

You'll learn how to import an existing help project or document into RoboHelp.

01:31

You'll learn how to access RoboHelp online sources in the RoboHelp opening screen.

01:24

You'll learn how to get more information from Adobe about RoboHelp including videos, the Technical Communication blog, and online seminars.

01:03

You'll learn how to access even more resources in RoboHelp including online guides, whitepapers, and the RoboHelp Community.

Section 3: Review the RoboHelp Window
01:43

You'll learn about the various RoboHelp window features after you open a sample project.

02:16

You'll learn about the features of the menu bar in the RoboHelp window.

02:54

You'll learn about the Project and Objects toolbars and how to customize them.

01:59

You'll learn how to create a new toolbar and add commands to the toolbar.

02:25

You'll learn about the features of the Project Manager pane in the RoboHelp window.

02:09

You'll learn about the topic list pane including how to view information within the pane.

01:35

You'll learn how to open topics in the topic pane and view open topics in the topic pane.

02:48

You'll learn how to view view topics in specific folders, find a topic, view user defined variables in the project, see a list of reviews, as well as view and reply to a comment from a reviewer.

02:45

You'll learn how to view all the online help types you can generate and view a list of conditional tags in your online help project.

Section 4: Create a New Project
02:11

You'll learn about W3C and Section 508 WebHelp requirements that you may want to consider when you create your online help system.

01:44

You'll learn how to add a default title, file location, and first topic title in your new online help project.

02:02

You'll learn how to finish creating your new online help project and edit your project settings to fit your needs.

01:28

You'll learn how to create a new project folder within the Project Manager pane.

02:05

Now that you've created a new online help project, you'll learn how to edit your first topic.

01:38

You'll learn how to change the topic name in the Topic Properties window.

02:28

You'll learn how to add more topics into your online help project.

02:49

You'll learn how to import an external document, such as a Word file, into a RoboHelp topic.

01:55

Now that you've finished creating some topics, you'll learn how to create a table of contents (TOC) so people can easily jump to different topics within your online help system.

01:49

Once you put together a table of contents as you did in the previous lecture, you'll learn how to generate your project to create your first online help system.

01:27

In this exercise, you'll implement the techniques you learned in this chapter to create your own online help system.

Section 5: Format Your Project
01:48

You'll learn how to change the look and feel of your online help system by applying a graphic template called a skin.

03:32

You'll learn how to create a custom skin in RoboHelp and apply it to your online help system.

02:51

You'll learn how to create a master topic page that you can apply to all topics within your online help project.

02:09

After you create a master page as you did in the previous lecture, you'll learn how to edit the master page.

02:35

You'll learn how to create breadcrumbs, which is a useful navigation tool, in your master page.

03:05

You'll learn how to create a style sheet you can apply to a master page or an individual topic.

03:14

If you want to use a different font for the text in your online help topics, you'll learn how to create and modify a font set in this lecture.

02:32

You'll learn how to create character formats so you can format characters or a word differently.

02:08

Now that you've learned how to create styles, you'll learn how to apply those styles to a topic or master page. You'll also learn how to apply table, list, and multi-list styles.

02:38

You'll learn how to format text in a topic by using the Formatting bar.

02:09

You'll learn how to use RoboHelp's integrated spell checker to check the spelling of words in your online help project.

04:02

You'll learn how to find and replace text in a specific topic or throughout your help project. You'll also learn how to use the integrated thesaurus to replace words.

00:58

In this exercise, you'll apply what you learned in this chapter to create a new online help project, attach a skin, create a master page, create and apply a style sheet, and apply inline formatting to your topic text.

Section 6: Design Your Topics
01:59

You'll learn how to create a bulleted list in a topic and change bullet styles.

02:32

You'll learn how to create a bulleted or numbered list style in a topic.

01:19

Now that you've learned how to create list styles earlier in this section, as well as character formats in the previous section, you'll learn how to edit a style to apply to your topic text.

03:37

You'll learn how to create a text box that is either in line with the topic text or separate from the topic text.

01:46

You'll learn how to add a horizontal line to create section dividers within your topic text.

01:19

You'll learn how to add a symbol within the Symbol window.

03:08

You'll learn how to create a frameset that contains multiple frames and place a topic within each frame.

02:28

Now that you've learned how to create a frameset, you'll learn how to make one of those frames non-scrolling so that frame remains static even as you scroll through another frame.

01:18

You'll learn how to modify a frameset in the Frameset Frame Attributes window.

03:07

You'll learn how to create a snippet, which is like a mini-topic, and then add that snippet to an existing topic.

02:59

If you have a long topic, you'll learn how to create a table of contents (TOC) for use only within that topic. This TOC helps people jump to different points in your topic quickly.

03:34

If you prefer to create your help project by coding in HTML, you'll learn how to access the HTML Code pane and access options that help you write your code more quickly.

04:51

You'll learn how to create map IDs within a topic. Map IDs allow users to access a specific page in the help system that applies to a feature he's using in the software app.

01:20

In this exercise, you'll create a new topic of your own. Then you'll add lists, text boxes, and a horizontal line. Next, you'll add framesets (including a non-scrolling one) and snippets. Finally, you'll add a map ID to your project and then generate the online help system.

Section 7: Add Links
02:59

You'll learn how to view topics and the links between them in Link View.

02:35

You'll learn how to add hyperlinks in a topic to other topics and to outside sources such as a website.

02:16

You'll learn how to add a bookmark within a topic so you can link directly to the bookmark.

03:16

You'll learn how to add a hyperlink to a website as well as to a document such as a Word or PDF file.

01:26

You'll learn how to have a linked topic open in a pop-up window separate from your main online help system window.

01:09

You can create a link that opens a text pop-up, which is like a "sticky note" that contains a small amount of text.

01:46

You'll learn how to add a link to a topic that opens within the same online help system window, within a frame in a window topic, in a new help system window, or in a new window separate from the help system.

02:03

You'll learn how to fix any broken links in your online help project using the Broken Links folder within the Project Manager pane.

00:48

In this exercise, you'll create two topics within a new online help project, add bookmarks, and add links between the two topics.

Section 8: Build Forms and Tables
02:06

You'll learn how to insert a table in a topic using the Tables and Borders toolbar and the Insert Table window.

02:23

You'll learn how to add rows and/or columns to the table you inserted in the previous lecture.

02:38

You'll learn how to change the properties of a table including the width and height, alignment, borders, spacing, and shading.

03:05

You'll learn how to create a table style and make any changes to an existing table style.

00:59

You'll learn how to apply a table style to a table in your topic and edit the applied table style.

02:10

You'll learn how to insert a form within a topic and add a form element, such as a button, to the form.

03:50

You'll learn how to add a text field within a form so the user can fill in important information such as her name.

03:24

You'll learn how to insert a drop-down menu into your form so the user can select from a number of options in your form, such as the product type he wants more information about.

01:57

You'll learn how to add a check box and text associated with the check box to your form.

01:50

You'll learn how to add a radio button to a form; this type of button allows the user to indicate that he wants to do something (or not).

03:36

You'll learn how to add a Submit button to the form so the user can send information in the form to its proper place such as an e-mail address. You'll also learn how to add a Reset button so the user can remove all information within the form by clicking on the button.

01:38

You'll learn how to name the form and create an action that tells the form what to do when the user clicks on the Submit button within the form.

01:04

In this exercise, you'll add a table, create a table style, and apply the style to your table. Then you'll create a form, add form elements, and generate your help project.

Section 9: Insert Graphics and Multimedia
02:01

You'll learn how to find an image on your computer and insert that image into a topic.

03:08

You'll learn how to change the size, margin, and borders of an image you inserted into your topic.

02:36

You'll learn how to add a hotspot to an image so you can link the image to another page in your help project or to an external website.

01:54

You'll learn how to view your images in the Project Manager pane and change the image name in the Image Properties window as well as within the pane.

02:57

You'll learn to add a background image, such as a watermark or image pattern, into a topic.

02:55

You'll learn how to add Dynamic HTML, or DHTML, animation effects to a topic. This lecture show you how to apply the fade in and fade out effects when users move between topics.

01:34

You'll learn how to apply the fly in and fly out DHTML effects when users move between topics.

01:59

You'll learn to add DHTML triggers, such as when the user rolls the mouse pointer over an image, that tell your topic when an effect must be used.

03:09

You'll learn how to insert an audio and/or video object into a topic and then change the properties of that object such as the size of the video.

03:05

You'll learn how to insert a multimedia file created in Adobe Captivate, Adobe's online course development tool, into a topic.

01:02

In this exercise, you'll start by adding the image of your choice to a help topic within a previously saved help project. Then you'll edit the image and add an image map. Next, you'll add a background image and a fade-in effect. Finally, you'll add a multimedia file to the topic.

Section 10: Go Further with Variables, Tags, Windows, and Scripts

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Instructor Biography

Eric Butow, RoboHelp Instructor at Udemy

Eric Butow is the owner of Butow Communications Group (BCG), a Web design and online marketing ROI improvement company based in Jackson, California. Eric has written 25 technical books with two more in development, and has also developed online courses for Ed2Go, Virtual Training Company, and California State University, Sacramento. He's used RoboHelp since 1996.

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