Administrative Support Training
4.4 (77 ratings)
Instead of using a simple lifetime average, Udemy calculates a course's star rating by considering a number of different factors such as the number of ratings, the age of ratings, and the likelihood of fraudulent ratings.
717 students enrolled
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Administrative Support Training

The Essential Skills For A Successful Administrative Assistant Career
4.4 (77 ratings)
Instead of using a simple lifetime average, Udemy calculates a course's star rating by considering a number of different factors such as the number of ratings, the age of ratings, and the likelihood of fraudulent ratings.
717 students enrolled
Created by Adam Karsh
Last updated 5/2016
Current price: $10 Original price: $75 Discount: 87% off
5 hours left at this price!
30-Day Money-Back Guarantee
  • 1 hour on-demand video
  • 38 Supplemental Resources
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
What Will I Learn?
  • Manage their time in a much more effective & efficient manner
  • Organize their priorities so they can get everything important done
  • Learn how to get each specific task done
  • Understand Verbal Communication Best Practices
  • Develop Non-Verbal Communication Skills
  • Learn How To Empower & Inspire Yourself
  • How To work effectively with managers
  • Looking after yourself is a must
View Curriculum
  • Time management, organizational and basic computer skills would be an advantage.

Administrative assistants are an essential part of modern offices. They make sure businesses run effectively and as flawlessly as possible. This Udemy coursework will give new executive and administrative assistants the best techniques that will make them indispensable to their employers. More experienced administrative support assistants will learn new strategies that will make them more productive than ever.

In the Administrative Support Udemy online training, students will learn the key skills that will help them use their resources effectively, manage their time smartly, communicate better, and collaborate with others efficiently. The best practices offered in this online training may take a bit of time to adopt as new positive habits. However, committing to apply these best practices consistently is the best way to become an outstanding administrative or executive assistant.

This administrative support online course offers various tools to help you build on the valuable skills you already have. For administrative professionals just starting out, this training provides basic administrative support training and time management skills development. 

Administrative professionals will have the chance to get a Certificate of completion which is always a good thing to have on a CV. It is an evidence that you have mastered necessary administrative skills as well as more advanced executive support tasks.

Who is the target audience?
  • This course is ideal for people working as administrative/executive assistants full time and anyone whose part of daily responsibilities include administrative duties
Compare to Other Administrative Assistant Courses
Curriculum For This Course
24 Lectures
First Things First
3 Lectures 04:44
The Essentials
20 Lectures 01:06:18

Module Two: Getting Organized, Part One

  • Dealing with E-Mail
  • Managing Electronic Files
  • Keeping Track of the Paper Trail
  • Making the Most of Voice Mail
Preview 06:40

Case Study 1

Module Three: Getting Organized, Part Two

  • Keeping Your Workspace Organized
  • Using a To-Do Book
  • The Extra Mile: Adding Project Management Techniques to Your Toolbox
Getting Organized, Part Two

Case Study 2

Module Four: Managing Time

  • Managing Your Time
  • Keeping Others on Track
  • Maintaining Schedules
Managing Time

Case Study 3

Module Five: Getting It All Done On Time

  • Prioritizing
  • The Secret to Staying on Track
  • Goal Setting
Getting It All Done On Time

Case Study 4

Module Six: Special Tasks

  • Planning Small Meetings
  • Planning Large Meetings
  • Organizing Travel
Special Tasks

Case Study 5

Module Seven: Verbal Communication Skills
  • Listening and Hearing: They Aren"t the Same Thing
  • Asking Questions
  • Communicating with Power
Verbal Communication Skills

Case Study 6

Module Eight: Non-Verbal Communication Skills

  • Body Language
  • The Signals You Send to Others
  • It"s Not What You Say, It"s How You Say It
Non-Verbal Communication Skills

Case Study 7

Module Nine: Empowering Yourself

  • Being Assertive
  • Resolving Conflict
  • Building Consensus
  • Making Decisions
Empowering Yourself

Case Study 8

Module Ten: The Team of Two

  • Working with Your Manager
  • Influencing Skills
  • What to Do in Sticky Situations
The Team of Two

Case Study 9

Module Eleven: Taking Care of Yourself

  • Ergonomics
  • Stress Management
  • Dealing with a Heavy Workload
Taking Care of Yourself

Case Study 10
1 Lecture 00:22
Last Word
About the Instructor
Adam Karsh
4.1 Average rating
2,522 Reviews
16,648 Students
54 Courses
Qualified Psychologist | Personal Development Coach

Adam Karsh is a qualified psychologist. Before he changed career to psychology and personal development Adam worked for 10 years training and coaching employees in some of the largest global financial institutions in the world. His mission is to deliver maximum learning value to students interested in improving or acquiring key soft skills such as communication, leadership, management, productivity, emotional intelligence, well-being, problem solving, creativity, conflict resolution and other intangible skills.