Achieve excellence in restaurant service

Why is it that some servers make more money than everyone else? Learn the tricks and tips of the highest earners!
4.9 (8 ratings)
Instead of using a simple lifetime average, Udemy calculates a
course's star rating by considering a number of different factors
such as the number of ratings, the age of ratings, and the
likelihood of fraudulent ratings.
49 students enrolled
25% off
Take This Course
  • Lectures 11
  • Length 1.5 hours
  • Skill Level All Levels
  • Languages English
  • Includes Lifetime access
    30 day money back guarantee!
    Available on iOS and Android
    Certificate of Completion
Wishlisted Wishlist

How taking a course works


Find online courses made by experts from around the world.


Take your courses with you and learn anywhere, anytime.


Learn and practice real-world skills and achieve your goals.

About This Course

Published 2/2013 English

Course Description

Do you work in a restaurant? Would like to make more money? Great then keep reading. Seriously stop kidding yourself, there's a reason why it's always the same servers and bartenders that make major cash!

They know and do stuff that you don't. This class will teach you how you can sell more and make more tips. It's not rocket science, it's about how you make your guest feel and what kind of experience you create for them.

Take an hour of your time and watch this course. I guarantee you (there's a guarantee on these courses anyways) that even if you take away 10% into your restaurant you will pay up the 39$ it costs within a shift by not being an average server.

An hour of your time with 11 videos about how to be the top dog in your restaurant. A couple cheat sheets to follow along (you can even print it and read it in the the staff bathroom during your next shift to make sure you get it!).

In this sweet hotel management training course we'll touch on Guests expectations, Total guest satisfaction, Human personalities, Handling complaints, Business Acumen, Tips and tricks, etc. "It sounds boring" I hear you cry, well that's the stuff that'll fill your pocket with sweet dollar bills.

You'll learn how to provide amazing service, build relationships with everyone you serve and understand the restaurant biz a little better. It'll make you a better server for your guests and a better employee for your boss (you know better shifts and better sections).

I'll be here to answer any questions you got. Remember the only people complaining about tips and the restaurant being quiet are the ones not making money. I've always been a top earner and enjoyed the restaurant business. Learn how now, invest 39$ that can make you thousands in return. Be smart :)

What are the requirements?

  • A great attitude
  • A willingness to be of service
  • Understanding that there is a reason some servers make more money than others

What am I going to get from this course?

  • Sell more = make more tips
  • Be a fun server people actually want to talk to
  • Be a good server. Don't be the bad one that expects great tips but sucks!
  • Make your guests happy, fix it when it's broken!
  • Own it. When you own it your boss likes it and money comes your way.
  • Understand the restaurant biz and what your boss needs to love you best:)

Who is the target audience?

  • Anyone who wants to make more money working in the restaurant industry
  • Restaurant servers
  • Restaurant bartenders
  • Restaurant managers that want to be better trainers
  • Restaurant hostesses and busboys that want to move up

What you get with this course?

Not for you? No problem.
30 day money back guarantee.

Forever yours.
Lifetime access.

Learn on the go.
Desktop, iOS and Android.

Get rewarded.
Certificate of completion.


Section 1: Introduction
A quick intro video on how to use this course effectively and help you make more money in your restaurant job!
Section 2: How to do it!
This lecture will help you understand what your guests expect when they visit the restaurant and what kind of attitude you should have in serving them.
Your physical appearance and your attitude are very important in building a relationship with your guests. Here is what you should bring to the "table" next time you are in the restaurant.
In this one we will cover the importance and the logic behind mastering the product knowledge in every aspects of the restaurant.
As clear as the title. Steps of service follow to them to offer seamless  service that will make you more money and keep bringing them back.
This section is unlike anything you've ever been taught in a restaurant. But it will help you serve and understand your guests better, This one alone can help take you to the next level. And you will use this in many other areas of your life.
The next level when it comes to what makes great service. You wanna to find out the difference between average service and amazing service, this is it.
Have fun and be honest
Handling customer complaints
Understand the restaurant business better and be a better employee! And turn this will help you make more money.
Section 3: Conclusion
Here is how you get a promotion!

Students Who Viewed This Course Also Viewed

  • Loading
  • Loading
  • Loading

Instructor Biography

Christopher Wells, Udemy instructor - Restaurant Trainer/Coach

Restaurant Building Blocks CEO & founder, Christopher Wells, is an experience restaurant operator, manager and trainer.

After 20 years of working for large chains and various independents he has built Restaurant Building Blocks to train and guide restaurant owners and operators towards profitable well run restaurants.

In the last years he's been providing training and coaching to restaurants all over to help them establish restaurant management system that will help them be competitive in the new economy.

Ready to start learning?
Take This Course